Hej,
Du kan være sikker på, at når klagen er afsluttet korrekt, vil konsekvenserne være uundgåelige. Især hvis vores klagespecialister beslutter, at kasinoet handlede i ond tro.
På nuværende tidspunkt har din klage dog ikke nået sit sidste stadium. Teknisk set reagerede klagebehandleren ikke på kasinoets kommentar, som du måske kan se.
Sikkerhedsvurderingen forbliver derfor den samme. indtil videre
Jeg vil gerne takke dig for din besked. Jeg synes, det er godt at nævne den tilhørende del fra Casino Guru Fair Gambling Codex :
"Det er ikke acceptabelt at lade spillere spille, hvis et kasino ved, at de er fra et begrænset land, og hvis kasinoet planlægger at henvise til reglen om begrænsede lande, hver gang en spiller anmoder om deres første udbetaling. Dette er fuldstændig imod reglerne for fair play. , da kasinoet bevidst lader en spiller satse penge uden en chance for rent faktisk at vinde noget til gengæld .
Mange casinoer hævder, at dette er svært eller umuligt at implementere i deres systemer, men det handler blot om at sammenligne spillerens bopælsland med listen over begrænsede eller tilladte lande; derfor anser vi det ikke for at være så svært på et teknologisk plan."
Vores specialister er godt klar over denne codex, så bare rolig. Jeg er sikker på, at der snart kommer et ordentligt svar.
Bare vær tålmodig, tak.
Hi there,
Rest assured, once the complaint is properly closed, consequences will be inevitable. Especially if our complaint specialists decide the casino was acting in bad faith.
At this point, however, your complaint has not reached its final stage. Technically, the complaint handler did not respond to the casino's comment, as you may see.
Thus, the safety rating remains the same. for the time being
I'd like to thank you for your note. I think it's good to mention the associated part from Casino Guru Fair Gambling Codex:
"It is not acceptable to let players gamble if a casino knows that they are from a restricted country and if the casino plans to refer to the rule about restricted countries whenever a player requests their first withdrawal. This is completely against the rules of fair play, as the casino is knowingly letting a player wager money without a chance to actually win something in return.
Many casinos claim that this is difficult or impossible to implement into their systems, but it is simply about comparing the player's country of residence with the list of restricted or allowed countries; therefore, we do not consider it to be that difficult on a technological level."
Our specialists are well aware of this codex, so don't worry. I'm sure a proper response will come soon.
Just be patient, please.
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