10 måneder siden
Vil bare tilføje vanviddet med Mifinity.
Automatisk oversættelse:
Mifinity hævning til bankkonto (side 6)
10 måneder siden
Endnu en gang afviser jeg dokumentationen, jeg forstår den ikke
Automatisk oversættelse:
10 måneder siden
I already asked you once what reason you see in your account for which your documents were not accepted. I don't know what more to ask, since I haven't received an answer.
However, nigeljc59 is trying to help you, so I hope that the emails he has shared will be answered and that you will get the help you need. If that happens, don't hesitate to let us know.
Slettet
Indlæg af Tatiana848T er blevet slettet
10 måneder siden
Yes I understand what document you sent, but in the screenshot you sent last time it was written that the reason why this document is rejected you have in your account. And that's what I wanted to see. The reason why there is a problem.
But did you try the email that the player sent you and describe your problem?
10 måneder siden
Se på den, der vises på siden, men den vil ikke lade mig indsætte min bankkonto
Automatisk oversættelse:
10 måneder siden
From what I remember I had to upload my passport and take a biometric scan of it and a biometric scan of my face for ID verification.
10 måneder siden
Det var det, jeg gjorde, jeg scannede også mit ansigt
Automatisk oversættelse:
10 måneder siden
Hej, meget godt, hvad skal du sende, så de kan bekræfte din konto? Hvorfor sendte jeg mit ID til bankens bank og det hele, og de bekræftede det ikke? Hvad kan jeg sende, så de kan bekræfte det? Kan du hjælpe mig?
Automatisk oversættelse:
10 måneder siden
Ami, jeg forstår ikke det biometriske eller det med mit ansigt.
Automatisk oversættelse:
10 måneder siden
Og hvordan gør man det, hvorfor kan jeg ikke scanne mit ansigt?
Automatisk oversættelse:
10 måneder siden
From what I remember I had to upload my passport and take a biometric scan of it and a biometric scan of my face for ID verification.
10 måneder siden
And everything went fine and the verification was successful yes ? I saw that you recommended an email to the player where she could reach support but I'm not sure if she tried it or not. I think that would probably be the best thing to do because they will be able to give her relevant information.
10 måneder siden
This is only what I have to do. Open your app and see if anything needs to be verified and follow the instructions You may not need a facebiometric reading just your passport. Either go on you tube or Google scanning biometric passport for verification and it will show you. It's simple once you know how to do it.
10 måneder siden
Hej, meget godt, hvad skal du sende, så de kan bekræfte din konto? Hvorfor sendte jeg mit ID til bankens bank og det hele, og de bekræftede det ikke? Hvad kan jeg sende, så de kan bekræfte det? Kan du hjælpe mig?
Automatisk oversættelse:
10 måneder siden
I see that you also have a similar problem and you can't verify yourself. Did you also try to write to the email that nigeljc59 added on the previous page ?
Anyway, what seems to be the problem with you ?
10 måneder siden
See what needs to be verified on the app. Follow the instructions, if you don't know how to do a biometric scan look it up, any additional problems and to get clarity customerservices@mifinity.com. expect ID verification twice once when registering and for your first withdrawal.
10 måneder siden
See what needs to be verified on the app. Follow the instructions, if you don't know how to do a biometric scan look it up, any additional problems and to get clarity customerservices@mifinity.com. expect ID verification twice once when registering and for your first withdrawal.
10 måneder siden
I wrote back to Andoni21 with my post. I don't need help, so it's okay, but thank you for your help anyway.
10 måneder siden
I had the sam problem you have to go through a second KYC check!! I couldn't understand it either but once it's done once that's it. I think it's because you hit a certain deposit/withdrawal criteria.
Slettet
Indlæg af Tatiana848T er blevet slettet
10 måneder siden
I don't speak Spanish but I think it is the same problem I had. You have to use the app see where you need to verify and follow the process it because you have reached a deposit/withdrawal limit set by mifinity and now you have to go through KYC check before you can withdraw your money. It won't be processed over the weekend so you've got time to go through your app and see what needs doing it's not that difficult if I did it 😂
10 måneder siden
Hej, er der nogen, der ved hvorfor de kun lader mig hæve €150, nu tillader de mig ikke at hæve mere, de siger jeg skal sende dokumenter, jeg forstår det ikke, Gud.
Automatisk oversættelse:
10 måneder siden
I explained when you first open your account you have to verify ID proof of address and bank account and cards.
When you have deposited or withdrawn a certain amount of money you have to go through KYC again the same way as the first time using the app. Once you have completed the KYC you are then free to deposit and withdraw at will.
I can't explain it more simply
1
