Mifinity hævning til bankkonto (side 6)

Det var det, jeg gjorde, jeg scannede også mit ansigt

Hej, meget godt, hvad skal du sende, så de kan bekræfte din konto? Hvorfor sendte jeg mit ID til bankens bank og det hele, og de bekræftede det ikke? Hvad kan jeg sende, så de kan bekræfte det? Kan du hjælpe mig?

Ami, jeg forstår ikke det biometriske eller det med mit ansigt.

Og hvordan gør man det, hvorfor kan jeg ikke scanne mit ansigt?

And everything went fine and the verification was successful yes ? I saw that you recommended an email to the player where she could reach support but I'm not sure if she tried it or not. I think that would probably be the best thing to do because they will be able to give her relevant information. 

This is only what I have to do. Open your app and see if anything needs to be verified and follow the instructions You may not need a facebiometric reading just your passport. Either go on you tube or Google scanning biometric passport for verification and it will show you. It's simple once you know how to do it.

I see that you also have a similar problem and you can't verify yourself. Did you also try to write to the email that nigeljc59 added on the previous page ? 

Anyway, what seems to be the problem with you ?  

See what needs to be verified on the app. Follow the instructions, if you don't know how to do a biometric scan look it up, any additional problems and to get clarity customerservices@mifinity.com. expect ID verification twice once when registering and for your first withdrawal.

I wrote back to Andoni21 with my post. I don't need help, so it's okay, but thank you for your help anyway. 

I had the sam problem you have to go through a second KYC check!! I couldn't understand it either but once it's done once that's it. I think it's because you hit a certain deposit/withdrawal criteria.

I don't speak Spanish but I think it is the same problem I had. You have to use the app see where you need to verify and follow the process it because you have reached a deposit/withdrawal limit set by mifinity and now you have to go through KYC check before you can withdraw your money. It won't be processed over the weekend so you've got time to go through your app and see what needs doing it's not that difficult if I did it 😂

Hej, er der nogen, der ved hvorfor de kun lader mig hæve €150, nu tillader de mig ikke at hæve mere, de siger jeg skal sende dokumenter, jeg forstår det ikke, Gud.

I explained when you first open your account you have to verify ID proof of address and bank account and cards.

When you have deposited or withdrawn a certain amount of money you have to go through KYC again the same way as the first time using the app. Once you have completed the KYC you are then free to deposit and withdraw at will.

I can't explain it more simply

For further clarification contact

clientservices@mifinity.com

De har allerede fortalt dig: du fuldfører en bekræftelse, når du registrerer dig, og de kan kræve nye verifikationer senere (som det er dit tilfælde), blot samarbejde og sende de dokumenter, de beder om. Jeg har aldrig brugt mifinity, men hvis jeg bruger lignende tegnebøger (skrill), skal du blot gennemføre verifikationen, og det er det.

tak skal du have

Were you finally able to complete the verification or are you still having problems ? I think that the answers of other players are definitely appropriate and I hope they helped you with your problem. Anyway, can you let us know how you are doing and if everything is going smoothly or are you still struggling ? 🙂

De vil stadig ikke lade mig hæve pengene, jeg vil forklare min situation godt, se, de bad om følgende dokumentation... ID-kort, bevis på bankkonto osv. Så al min dokumentation er spansk, men jeg er fra Brasilien, så jeg har boet i Spanien i mange år. Faktisk har jeg spansk statsborgerskab, og i Spanien er jeg selvstændig, jeg mener, jeg har en lille virksomhed, så nogle gange forstår jeg ikke, hvorfor de afviser min dokumentation, men hey, jeg bliver ved med at prøve, tak for alt 😊

If you did it to open the account and were able to deposit then you should be able to do it again 😁

🙂