ForumKlagesagerBETMASTER Onlinespil

BETMASTER Onlinespil

4 år siden af francois68
|
4912 visninger 17 svar |
|
4 år siden

BETMASTER onlinespil


Den 21. april 2020 blev jeg kontaktet i chat på BETMASTER online væddemålssite af operatøren Leonardo, der bad mig om at sende dokumentationen vedrørende kreditkortene, der blev brugt til betalinger til e-mail-adressen security@betmaster.com udbetalinger. Jeg påpeger, at jeg har spillet Betmaster i et par år, derfor fortsætter jeg med at sende dokumentationen, beder operatøren om bekræftelse, som bekræfter modtagelse, så vender jeg tilbage til at spille i casinoline altid på Betmaster med et vindende beløb på næsten 97000 tal indsamlet efter ugers spil med min betaling i alt næsten 20.000 euro, sagde også, at i løbet af ugen bad jeg om et træk på ca. 10.000, der blev udbetalt til mig. altid på samme dato i går omkring kl. 18 for at spille, og jeg finder, at den skrivende bruger er blokeret. Jeg bruger kontoen til en af mine venner til at komme ind i chatten, der altid lykkes med Leonardo, der svarer, at min konto var blevet blokeret for kontrol af kontoen.

Jeg synes, at Betmaster ikke er seriøs og bør retsforfølges, så jeg spørger høfligt, hvilke skridt der skal tages for at hævde mine rettigheder og de mennesker, der er i min samme situation. Hvis situationen ikke løser sig selv i min favør, som det med rette er, fordi mine betalinger for flere tusinde euro, hvis de tages, vil jeg sørge for at annoncere på internettet, men frem for alt med nogle tv-udsendelser, fordi folk er nødt til at vide, hvem de spiller med . Tak skal du have. Jeg ser frem til at modtage dit svar for den undersøgelse, du vil gennemføre. tak skal du have

Automatisk oversættelse:
4 år siden

I suggest you to file a complaint here on our website. Our team can help you.
https://casino.guru/complaints

Does the casino communicate with you? What's the current state?

4 år siden

I have bad experiance of this casino, dep s total of approximatly 50000 swedish krona, now i have 75000 swedish krona in the casino, each time i try to withdraw they answer me and tell me to use other methods (deposit first then withdraw) tried banking, through visa, sticpay, and the latest method they advised me through cryptowallet-bitcoins, everytime i do it they answer me there are techissues, coinsidence, im fed up with this jokers and starting to believe ive been scammed, please help me out , at least so that i can get my dep funds back

4 år siden

sorry wrote visa above, my mistake- I used Mastercard

4 år siden

Vi Daniel, is it possible to hide my name so that its not visible in the diskussion?

4 år siden

I registered a complaint, still in contact with Betmaster, receives answers as "now its possible to withdraw" when trying to nothing happens, ive put so much energy on this shit, i recommend everyone to stay far away from this jokers, terrible-i even offered to exclude winnings just to be able to withdraw/receive the funds i deposit.. insane, ni method that they through their homepage is offered due to withdrawels is Working, no matter if i can receive help from c guru or not, stay far away from this imposters-Betmaster.

4 år siden

I mean, all methods offered on their page is not working.... none

4 år siden

Vi Daniel, is it possible to hide my name so that its not visible in the diskussion?

4 år siden

Do you mean hiding a name here on the forum? It's not possible, but your name isn't displayed anywhere. Just your forum nickname.

4 år siden

Ok, thats ok- thank you! Dont want to rush in any way, have you or youre collegegues looked in to my complaint,?

4 år siden

Daniel, what happened to my complaint? It was under reveiw until a hour ago, it seems its deleted?

Anonymized578
4 år siden

I'm not responsible for dealing with complaints, but we just have a reputation meeting where we deal with some of the cases so I'm going to ask the team and let you know.

Anonymized578
4 år siden

Okey, I found the reason. It seems that you submitted the same complaint 3 times. 2 of them were submitted from an email address that you used to register here on the forum, but the 1st complaint was created under another email address. My colleague left the 1st case open and closed the other 2 since they where the same. You can find the open complaint here: https://casino.guru/betmaster-casino-player-s-struggling-to-withdraw-his-4

Redigeret af forfatter 4 år siden
4 år siden

Thanks mate!!

4 år siden

Trying to respond to youre collegue, how do i do that? I want to respond that i used card/trustly and crypto to deposit, this morning for the first time the withdrawelrequest Wasnt immideatly cancelled by the casino, ut status "waiting"

Anonymized578
4 år siden

In order to reply, you need to log into your email address and then you should find an email from us including a link for the reply. I don't want to publish your private details here, but I can tell you that the email address where you find the link, looks like your forum username piyernuay and also few numbers. Hopefully, you recognise the email address I'm talking about.

Daniel
4 år siden

Sorry, ive received an email from you, where I can reply, but not from "Petronella" that is looking into my complaint, sorry for being stupid, she might have sent to the other email adress i registered, the right one is jonleo79@hotmail.com

4 år siden

sorry for messing it up!

4 år siden

Hi Daniel, me again, can see that "Petronela" post a comment, concerning my Compliant, though i didnt receive a email.. to replay. Although i googled and found her email adress, and sent her info above conerning deposit etc

Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
flash-message-news
Nyheder fra Casino Guru – Følg dagens nyheder fra spilleindustrien
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere