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Frumzi scammers and this is not first time...

4.490 visninger 6 svar |
2 år siden
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2 år siden
gbdk

filetfilefilefile some bonuses if i make a deposit ....

i make the deposit and after dissapear the bonuses.... I receive 4 mails abvout the bonuses as u can see after at the pictures and nothing in my account.... also the live chat had problem from phone... i send mail and no answer... 1 day and some hours after i talk with them at live chat and said me no bonuses are avaible ...( sry for my english)

and that has passed 24 hours and thats why i dont have bonuses... but that 24 hours i was log in at least 50 times to check if i took the bonuses and nothingfile



i cant upload all the screenshots.. cuz of limit of 5 images

Redigeret
apergisni
2 år siden
gbdk

Hi, I see that you have a problem with the bonuses in this casino and that they were not credited to you after the deposit. I saw from the screenshots that they were supposed to be added within 24 hours. Even after that time you didn't get any of them ? What update did the live chat come with ? The bonuses were supposed to arrive within 24 hours and you were supposed to play them within 24 hours ? 

Anyway, I saw that you managed to file a complaint, so let's see what our team can solve. Tomas has already answered you, so you can also reply to his questions. You can do so here

I hope this misunderstanding will be resolved and everything will turn out well in the end.

2 år siden
czdkgb

Hej, og gik han for at foretage en tilbagetrækning for dig?

Automatisk oversættelse:
Byvalej23
2 år siden
skdkgb

Hej, hvis du vil svare til en bestemt spiller, vil det være bedst at bruge "svar" knappen, så vil spilleren modtage en besked om, at du har svaret ham.

Men siden du spørger, har du så også et problem med udvalget i dette casino?

Fortæl mig, hvad din situation er.

Automatisk oversættelse:
10 måneder siden
grdkgb

Jeg vandt 500 euro fra mine egne indbetalingspenge uden bonusser, og de lukkede min konto. Dette skete i denne uge. De fortæller mig, at de har lukket casinoet i deres live support. De er svindlere. Jeg vil gerne tage sagen op.

Automatisk oversættelse:
Martha1995
10 måneder siden
gbdk

Hello, I expected to receive the money from the previous post. I just received a note that several casinos have closed operations for Greek customers; however, the active balance will be paid out after necessary risk and KYC checks.... It feels like this scenario.

Could you please update us on the latest developments? I remain confident that the casino will reach out to you in some way. The check on their side must be done after all

Radka
10 måneder siden
grdkgb

Jeg har stadig ikke modtaget nogen information om behandlingsstatus for min udbetaling. Når jeg spørger dem, fortæller de mig generelt, at de ikke har adgang til økonomiafdelingen, og de gør deres bedste, hvilket betyder, at de svarer mig med automatiske beskeder...

Automatisk oversættelse:

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