Platform 5588ber klage

Godaften, jeg downloadede 5588bet-appen og loggede ind og alt, hvad de bad mig om at foretage verifikationen, men de gav mig 10 reais, og jeg vandt 200 og derefter for at foretage udbetalingen, og efter 24 timer foretog de ikke indbetalingen til min konto og jeg gik for at bede om hjælp fra support fra platformen, og ledsageren sagde, at min konto ikke var læsbar og bad om at returnere gevinsten til kontoen, og hun fortalte mig, at det er maskinen og ikke kan håndteres af et menneske, tak Jeg vil gerne have en løsning på dette

Og til sidst annullerede han de 200 reais, som jeg var ved at trække mig tilbage, og jeg kunne ikke spille mere

Hello. Looks like we don't have this casino in our database yet. I will ask our data team to review it.

So let me understand it correctly, you have passed the verification, yes? What exactly was the problem with your account? Did they explain to you why have they cancelled the 200?

I will wait for your answer and try my best to help.

For det var kun maskinen, der kunne annullere bonussen og ikke en person

I am still little bit "lost" here. Could you kindly explain to me your present situation with the casino?

What kind of bonus did you play?

Has your account been fully verified so you would be able to withdraw any of your winnings?

You can always submit a free-of-charge complaint, if you need some help use this link please. We allow casinos 14 full days to verify players and process the payment.

Hello there. Let me help you with submitting your complaint with our team.

Just click on this link please whenever you would like to start. Write in all the information needed and in your situation as for the casino you choose "I do not know the casino" field.

Please do insert a note with the URL of the casino, https://5588bet.com/. It will surely help our team with the complaint solving.

If you need any help do not hesitate to write here.

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