ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 70)

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Gaz8087
5 måneder siden

Hvis det er elegro, du talte om, så se dem lidt mere. Send flere e-mails og påmind dem.. du får penge fra dem

Automatisk oversættelse:
Anonymized641
5 måneder siden

I don't think I'm wording the emails right to get a result to be honest. Any sample emails or wording I can use? Any advice/help would be appreciated

Gaz8087
5 måneder siden

Dear Elegro,


I am writing to remind you about my case regarding the illegal transactions conducted through your company. I am still awaiting a resolution. I have complied with all your requirements and submitted the necessary documents. I expect you to resolve this matter promptly. It is a legal obligation for you as per your licensing authority.


Sincerely,

Gaz8087

5 måneder siden

Brug ChatGPT er et tip.. skriv dit sprog og bed det om at oversætte det til engelsk

Automatisk oversættelse:
k5bpm2f8xy
5 måneder siden

Did you find out about Monramp/Mramp2? I have about 3k of transactions myself

5 måneder siden

Ja, det er helt syge summer man ser når man scroller igennem. Jeg havde kun indskud på 279k på 1 år og ikke en eneste udbetaling.

Automatisk oversættelse:
5 måneder siden

We're better off not playing, man

Put the money in Avanza or anything else in the future.


Anonymized641
5 måneder siden

Thank you

veritas1979
5 måneder siden

For helvede, det føles som om de har kvalt alle gevinsterne fra svenske spillere.. så er der ingen tvivl om, at det her med slots bare er legaliseret røveri. Intet andet.. Det er mafiaen der betaler licens for at kunne røve folk. Se bare, hvordan de manipulerer koder og ting for at snyde banker.. i det mindste har jeg en spillepause nu og spiller ikke på curucaobajs casino mere..

Automatisk oversættelse:
5 måneder siden

This is what goldenbet emailed me


Hope this email finds you well,


Allow us to assure you that all transactions conducted on our website adhere strictly to official protocols. We prioritize the integrity and professionalism of our processes, and any deviation from that standard is taken seriously


Moreover, we use third-party payment methods due to that, we do not have any information about which descriptor will be used for transaction


As we have informed you, we can not provide such details, because you are able to check it by yourself


Please be informed, that within the following 24 hours, you will have access to your account in order to check personal information and transaction history, other functions will be disabled


We appreciate your understanding and cooperation in adhering to the rules and regulations of our platform.




Kind regards,

Compliance Agent / Annie Smith 



Show quoted text

--


support@goldenbet.email

www.goldenbet.com

Redigeret af Romi 5 måneder siden
Årsag: Just made the link passive.
Gaz8087
5 måneder siden

Hvorfor skriver du til kasinoet? Skru på dem.. du får aldrig noget fra dem. Skriv kun til elegro.. skriv ikke mere til kasinoet..

Automatisk oversættelse:
Anonymized641
5 måneder siden

Thought I'd try that first but they are awful. Now waiting for elegro to respond. See what happens

Gaz8087
5 måneder siden

Dear Elegro


Subject: Urgent Request for Review and Refund of Miscoded Transactions


I hope this message finds you well. I am writing to express my concern regarding certain transactions on my Mastercard that have been miscoded to circumvent gambling restrictions. As you are aware, the intentional miscoding of transactions to evade such restrictions is illegal and against both regulatory standards and your company's policies.


Specifically, I have identified transactions with third-party merchants that I believe have been deliberately misrepresented. I request a thorough investigation into these transactions to determine if they were miscoded to appear as non-gambling transactions.


Please find below the details of the mastercard used below.


**** **** **** **** I respectfully request the following actions be taken immediately:


1. Conduct a detailed review of the transactions 

2. Confirm if these transactions were miscoded to bypass the gambling restriction.

3. Issue a full refund for any transactions found to be in violation of the restrictions.


I trust that you understand the seriousness of this matter and will handle it with the urgency it requires. I appreciate your prompt attention to this issue and look forward to your swift resolution.


Should you need any further information or documentation from my end, please do not hesitate to contact me..


Thank you for your cooperation.


Best regards,


this is what I sent and within 5 days I was refunded. Which casino did you use.

Sutton
5 måneder siden

Thank you do much.


I used velobet, goldenbet, donbet

Gaz8087
5 måneder siden

Then u Will get some nice money 😃😃

Gaz8087
5 måneder siden

Was they all Elegro. ?? Just keep sending the emails.

Sutton
5 måneder siden

Der står santeda int.via token.io

Automatisk oversættelse:
Gaz8087
5 måneder siden

Har du indbetalt med Mastercard eller via åben bank - altså via dit kontonr

Automatisk oversættelse:
Anonymized641
5 måneder siden

Open banking

5 måneder siden

Open banking

5 måneder siden

Jeg ved ikke om din sag bliver sværere for så runder de ikke nogen købmandskode.. for på dine transaktioner står der at pengene er gået direkte til santeda. Men på vores står der noget andet.. men jeg håber virkelig jeg tager fejl

Automatisk oversættelse:
Gaz8087
5 måneder siden

Pretty sure you can’t get a refund then. Since the transaction have the casino name in it.

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