King Billy Casino bliver ved med at løbe rundt i valideringen af SOW/SOF. Jeg er selvstændig, så jeg har ingen lønsedler. Jeg har leveret kontoudtog, fakturaer, og de bliver ved med at afvise min dokumentation baseret på nye forskellige årsager.
Min identitet er bekræftet, kontoudtog er gyldige, men da mine kunder engang vil betale delbeløb til en faktura, er de ikke i stand til at verificere disse oplysninger på egen hånd. Jeg har sendt dokumentation, der endda fremhæver delbetalingerne, og selvom de anerkender, at nogle af dem dukker op, ser de ud til at ønske en validering baseret på, at hver faktura skal nævnes i opgørelserne og på det nøjagtige beløb, hvilket naturligvis ikke er muligt. baseret på karakteren af, hvordan mine kunder betaler.
Jeg har givet alt, hvad der blev bedt om, og mere til, og jeg er gået ud over, hvad der skulle kræves for at få dette verificeret.
Det forekommer mig, at de gør hvad de kan for at undgå at udbetale de 900 euro, selvom jeg har indbetalt i alt 1400+ euro siden jeg åbnede min konto.
De skrev også, at jeg havde 30 dage til at give KYC-oplysninger, men de ønsker dette, før de behandler tilbagetrækningen.
King Billy Casino keeps giving me the run around in the validation of SOW/SOF. I am self employed so don't have pay stubs. I have provided bank statements, invoices and they keep rejecting my documentation based on new different reasons.
My identity has been confirmed, bank statements are valid, but since my customers sometime will pay partial amounts to an invoice, they are not capable of verifying this information on their own. I have sent documentation even highlighting the partial payments, and even though they acknowledge that some of them show up, they seem to want a validation based on every invoice having to be named in the statements and on the exact amount, which is naturally not possible based on the nature of how my customers pay.
I have provided everything asked for, and more, and I've gone above and beyond what should be required to get this verified.
It seems to me they are doing whatever they can to avoid paying out the 900 Euro, even though I deposited a total of 1400+ euro since opening my account.
They also wrote that I had 30 days to provided KYC information, but they want this before processing the withdrawal.
Automatisk oversættelse:
Deaktiver din AdBlock