Den 25. og 26. april påbegyndte jeg to hævninger på hver 500 euro fra min konto. I henhold til casinoets vilkår og regler formodes udbetalinger at blive behandlet inden for 1-3 hverdage. Men på trods af at jeg overholder alle kravene og ikke bruger nogen bonusser, er mine udbetalinger stadig afventende fra den 4. hverdag.
Jeg brugte ingen bonus, og det er første gang, jeg forsøger at hæve fra dette casino. Min konto behøver heller ikke kyc-bekræftelse.
Selvom jeg forstår, at der kan opstå forsinkelser, finder jeg det nedslående, at kasinoets angivne tidsramme for udbetalinger ikke overholdes. Det skaber en følelse af uro og underminerer den tillid og gennemsigtighed, der forventes af et velrenommeret etablissement.
Jeg tror, det er vigtigt for spillere at blive informeret om sådanne oplevelser for at træffe informerede beslutninger. Min hensigt med at dele dette er ikke at miskreditere casinoet, men at fremhæve vigtigheden af gennemsigtighed og ansvarlighed i online spilindustrien.
Tak for din opmærksomhed, og jeg håber, at dette fungerer som en konstruktiv påmindelse for både spillere og operatører.
On April 25th and 26th, I initiated two withdrawals of 500 euros each from my account. As per the casino's terms and rules, withdrawals are supposed to be processed within 1-3 business days. However, despite adhering to all the requirements and not utilizing any bonuses, my withdrawals are still pending as of the 4th business day.
I didn't use any bonus and this the first time i try to withdraw from this casino. Also my account doesn't need kyc verification.
While I understand that delays can occur, I find it disheartening that the casino's stated timeframe for withdrawals is not being honored. It creates a sense of unease and undermines the trust and transparency expected from a reputable establishment.
I believe it's essential for players to be informed about such experiences to make informed decisions. My intention in sharing this is not to discredit the casino but to highlight the importance of transparency and accountability in the online gaming industry.
Thank you for your attention, and I hope this serves as a constructive reminder for both players and operators alike.
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