Velkomstbonussen var meget generøs. Men jeg havde brug for at gennemspille over tre tusinde dollars i kredit for at tjekke ud med en gevinst på hundrede dollar. Jeg fulgte op på alle krav. Og så endda bekræftet med kundeservice, hvad jeg skulle gøre. Jeg bekræftede, hvad min maksimale udbetaling var ved at bruge bonussen, før jeg fuldførte den nødvendige opgave. Da jeg var færdig, var jeg ikke i stand til at udbetale. Der stod, at jeg overskred udbetalingsbeløbet. Efter at have talt med kundeservice en anden gang inden for en time. Jeg blev derefter informeret om, at nej, nu kunne jeg kun tjekke ud med halvtreds dollars, og jeg var nødt til at indbetale yderligere femten for overhovedet at foretage den første hævning. Jeg spurgte, hvordan det ville ændre sig på kun 1 time, og hvorfor på deres hjemmeside stadig tydeligt står, at minimumsudbetalingen faktisk var hundrede dollars. Han sagde, at det var en ny politik, der lige var startet. Tilsyneladende lige, så snart jeg vandt, er det en smule lyssky. Så jeg bad ham om at være meget præcis, fordi jeg ville lave en anmeldelse af dette casino. Og han sagde meget tydeligt, at jeg nu kun havde lov til at tjekke ud med $50 i gevinst. Men måtte betale dem $15 for overhovedet at få det. Så min nu angiveligt vundne fortjeneste på $100 vil kun give mig en fortjeneste på $35 (på grund af det pludselige fald i tilladt udbetaling og nu påkrævet indbetaling). Heraf vil min bank opkræve mig $22 for at få pengene overført. Så i sidste ende ville min nettofortjeneste være $13 for 8 timers spil på dette casino.
Jeg føler, at dette var meget lyssky og tilbagestående, og at de skulle respektere det, der blev givet til mig som information i begyndelsen af min introduktion til dette casino og i begyndelsen af min brug af den angivne bonuskode.
Jeg vil helt klart sige, at dette casino handler om lokkemad og switch. Jeg vil ikke anbefale det, medmindre du bare vil spille for sjov. Hvis du bare er der for at spille spillene, er de hurtige. De er hurtige og de er ikke fejlagtige. Hvis du rent faktisk forventer at modtage noget i form af en faktisk udbetaling for at vinde, ville jeg kigge andre steder.
The welcome bonus was very generous. But I needed to play through over three thousand dollars in credit in order to check out with a hundred dollar win. I followed through with every requirement. And then even confirmed with customer service what i needed to do. I confirmed what my maximum cash out was using the bonus prior to completing the task needed. Once I was done I was unable to cash out. It said I was I exceeded the withdrawal amount. Upon talking to customer service a second time within a one hour. I was then informed that no, now I could only check out with fifty dollars and I had to deposit another fifteen in order to even make that first withdraw. I asked how that would change in just 1 hour and why on their website it still clearly states that the minimum withdrawal was in fact one hundred dollars. He said it was a new policy that had just started. Apparently right as soon as I won it seams a bit shady. So I asked for him to be very precise because I would be doing a review of this casino. And he very clearly stated that I now was only allowed to check out with $50 in winning profit. But had to pay them $15 to even get that. So my now supposedly won profit of $100 is going to only net me a profit of $35 (due to the sudden decrease in allowed withdrawl and now required deposit). Out of which my bank will charge me $22 to have the money wired. So in the end, my net profit would be $13 for 8 hours of playing on this casino.
I feel that this was very shady and back handed and that they should honor what was given to me as information at the beginning of my introduction to this casino and at the beginning of my using the bonus code provided.
I would definitely say this casino is all about bait and switch. I would not recommend it unless you're going to just want to be playing for fun. If you're just there to play the games they are fast. They are quick and they are not glitchy. If you actually expect to receive anything in the form of an actual payout for winning, I would look elsewhere.
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Og det er det svar, jeg fik, da jeg bad om hjælp
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