Samme som de andre klager - verifikationsprocessen var langt ud over "sikkerhed" og burde have været processen med at tilføje penge til din konto; gebyrerne for at tilføje penge og hæve penge er for høje; det tager dage eller uger at få et e-mail-svar; Jeg fik en tilbagetrækning, og de hævder, at de overfører en anden, som jeg ikke har modtaget, så de kræver mit kontoudtog; og jeg fik en e-mail ved midnat i aftes om, at jeg tilbageførte en anden tilbagetrækning, der allerede var blevet godkendt; blot flere måder for dem at sikre, at de ikke udbetaler penge til vindende spillere, hvilket bare afholder spillere fra at spille på deres side; og ja store gevinster i starten og så ser det ud til at bonusser er slået fra og du ikke kan vinde noget.
SVAR PÅ DUCKY LUCK'S SVAR:
Jeg er blevet 100 % verificeret, og jeg har modtaget én overførsel, så du har de korrekte bankoplysninger. Den ene ledning ankom på én dag. Jeg har fået at vide, at der blev tilsluttet yderligere 500 $ i sidste uge, og i morges fik jeg at vide, at det var tilsluttet i dag - hvad er det? Jeg afventer en ledning på $500 og $2500. Og jeg havde $3250 på min konto for to nætter siden, jeg loggede ind i går morges, og min saldo var $750 - $2500 blev stjålet fra min konto! Jeg vil bare have mine gevinster ud, så jeg kan LUKKE min konto.
OPDATERING 050423
Jeg fik mine $2500 tilbage på min konto, så min saldo er tilbage på $3250. Men nu siger de, at de ikke kan koble til min WA-bank, så jeg bliver nødt til at bruge krypto, hvilket jeg ikke vil gøre. MEN de har allerede overført andre gevinster til min bank, så de KAN - hvilke løgnere. De vil tage enhver handling for ikke at betale.
OPDATERING 050523 - STORE BOGSTAVER ER MIT SVAR PÅ HVER AF DE SKØRE KOMMENTARER FRA DUCKY LUCK:
Du blev e-mailet af afdelingslederen med besked om årsagen til, at vi ikke kan sende dig ledningen til din placering. I DAG, EFTER EN EMAIL MODTAKTE JEG ET TELEFONOPKALD FRA EN VÆRT, DA JEG TILBAKEDE OPKALDET, TAGEDE VÆREN MIT SPØRGSMÅL, GÅR SÅ TIL BETALINGSBEHANDLING OG FIK STATUS, OG RINGEDE MIG TIL TILBAGE FOR AT BEKRÆFTE, AT BEGGE MED MANGE INDRETTE 05/02/23. Du blev informeret og forklaret af ham, at på grund af restriktioner fra BANK selv ikke er i stand til at sende ledningen til dig. DER ER INGEN BEGRÆNSNINGER AF MIN BANK (FAKTISK DET ER EN KREDITFUND), DA JEG BLEV KOBLET EN ANDEN TILBAGETRÆKNING DIREKTE TIL MIN KREDITFORENING FOR OM 2 UGER SIDEN UDEN UHÆNDELSE. Det er desværre tilfældet. LIE Vi vil gerne sende dig dine penge hurtigst muligt. LIE Du bliver nødt til at anmode om det igen, velvidende at bankoverførsel ikke længere er en mulighed. JEG KAN IKKE FORESPØRGE IGEN, DA MINE TILBAGETRÆKNINGER VISES SOM "FULDFØRT". Selvom du ikke bor i en af disse stater, er din bank WA og accepterer den ikke. SOM JEG ANGREDE OVEN ER DETTE IKKE SANDT. Afdelingslederen meddelte os, at hvis du laver BTC i dag, vil du blive betalt i dag. STOP MED AT skubbe CRYPTO – JEG ER IKKE INTERESSERET. Den anden mulighed er at sende dig en check, men din bank kan muligvis ikke indløse den af samme årsag. MIN BANK VIL KONTANTERE EN KONTROL, MEN DEN ACCEPTERER OGSÅ DE INDKOMSTE KABELLEDNINGER FRA DIG, SOM JEG ALLEREDE HAR MODTAGET DEM!!
050523 1030PM PT
Jeg har lige lavet en livechat og blev forsikret om, at mine ledninger var godkendt og er i en batch klar til ledning... samme som den forrige livechat, faktisk dengang fik jeg besked på at IGNORERE e-mailen om, at de ikke kunne overføre til banken . Jeg har et skærmbillede af alle e-mails og live chats som bevis. Og disse er tilbagetrækningerne i min historie, der viser sig at være gennemført:
ID Beløb Metode Status Dato
205364369476509 -2500,00 NGine afsluttet 2023-05-02 14:20:37
205364369450572 -2500,00 NGine afsluttet 2023-05-02 14:18:31
Same as the other complaints - the verification process was way beyond "security" and should have been the process to add money to your account; the fees to add money and withdrawal money are excessive; it takes days or weeks to get an email response; I did get one withdrawal and they claim they wires another which I did not receive so they are requiring my bank statement; and I got an email at midnight last night stating that I reversed another withdrawal that had already been approved; just more ways for them to ensure they do not pay out money to winning players which just keeps players from playing on their site; and yes big wins in the beginning and then seems like bonuses are turned off and you can't win anything.
RESPONSE TO DUCKY LUCK's REPLY:
I have been 100% verified and I have received one wire, so you do have the correct bank information. That one wire arrived in one day. I have been told that another $500 was wired last week and this morning I was told it was wired today - which is it? I am awaiting a $500 and a $2500 wire. And I had $3250 in my account two nights ago, I logged in yesterday morning, and my balance was $750 - $2500 was STOLE from my account! I just want to get my winnings out so I can CLOSE my account.
UPDATE 050423
I got my $2500 back in my account, so my balance is back to $3250. But now they are stating they cannot wire to my WA bank so I will have to use crypto, which I am not going to do. BUT they already wired other winnings to my bank, so they CAN - what liars. They will take every action to not payout.
UPDATE 050523 - UPPER CASE IS MY REPSONSE TO EACH OF THE CRAZY COMMENTS FROM DUCKY LUCK:
You were emailed by the head of the department letting you know the reason why we are unable to send you the wire to your location. TODAY, AFTER AN EMAIL I RECEIVED A PHONE CALL FROM A HOST, WHEN I RETURNED THE CALL THE HOST TOOK MY QUESTION, THEN WENT TO PAYMENT PROCESSING AND GOT STATUS, AND THEN CALLED ME BACK TO CONFIRM THAT BOTH OF MY WIRE WITHDRAWLS WERE SENT ON 05/02/23. You were informed and explained by him that due to restrictions by the BANK itself is not able to send the wire to you. THERE ARE NO RESTRICTIONS BY MY BANK (ACTUALLY IT IS A CREDIT UNION) AS I WAS WIRED ANOTHER WITHDRAWAL DIRECTLY TO MY CREDIT UNION ABOUT 2 WEEKS AGO WITHOUT INCIDENT. Unfortunately, this is the case. LIE We DO want to send you your money as soon as possible. LIE You will need to request it again, knowing that wire transfer is not an option anymore. I CANNOT REQUEST AGAIN AS MY WITHDRAWALS SHOW AS "COMPLETED". Even though you do not reside in one of those states, your bank is WA and is not accepting it. AS I STATED ABOVE THIS IS NOT TRUE. The head of the department informed us that if you do BTC today, you will be paid today. STOP PUSHING CRYPTO – I AM NOT INTERESTED. The other possibility is to send you a check, but, your bank might not cash it for the same reason. MY BANK WILL CASH A CHECK, BUT IT ALSO ACCEPTS THE INCOMING WIRES FROM YOU AS I HAVE ALREADY RECEIVED THEM!!
050523 1030PM PT
I just did a live chat and was assured that my wires were approved and are in a batch ready to wire...same as the previous live chat, in fact that time I was told to IGNORE the email stating they could not wire to bank. I have screen shot of all emails and live chats as proof. And these are the withdrawals in my history that show as completed:
ID Amount Method Status Date
205364369476509 -2500.00 NGine Completed 2023-05-02 14:20:37
205364369450572 -2500.00 NGine Completed 2023-05-02 14:18:31