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2 måneder sidenOriginalOversættelse
My experience with WinMachance Casino started off looking promising — the website is visually appealing and fairly easy to navigate. However, once I started playing and interacting with their support, the experience quickly went downhill. Customer service is slow to respond (often taking 24–48 hours), and many policies feel unclear or unfair. After dealing with inconsistent bonus rules, excessive wagering requirements, and an unreasonable ID verification process, I can confidently say I do not recommend using this platform under any circumstance.
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  • Lots of bonuses and promotions available
  • Easy-to-use platform
  • Email support replies within 24–48 hours
  • Excessive wagering requirements
  • Inconsistent bonus rules (can’t redeem two "free cash" offers at once)
  • Unfair ID verification
  • Encourages compulsive gambling behavior and lacks compliance with fair-play and player-protection standards
  • No built-in responsible-gaming tools
  • Limits can only be requested by email or chat, which is rarely available
3 måneder sidenOriginalOversættelse
Wyns Casino leaves a lot to be desired and I cannot recommend it, especially for anyone concerned about responsible gambling.

Negative points:

Withdrawal issues: They deliberately delay or hold funds when you request a payout, making it very difficult to identify or verify your account.

Game quality: Several games glitch, which raises doubts about their legitimacy.

Limited selection: The platform lacks variety and some games even display prices in euros, which is confusing and unprofessional.

Customer support: The support team feels like a scripted bot. They don’t provide real, human answers to genuine concerns.

Responsible gambling: Shockingly, there are zero responsible gambling tools or options.

Final verdict:
If you have gambling issues or are looking for a safe, fair platform, this is definitely not the place. Wyns Casino feels unsafe and unreliable—it will drain your wallet rather than provide fair entertainment.
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  • zero responsible gambling tools or options.
  • lacks variety and some games
  • some games even display prices in euros
8 måneder sidenOriginalOversættelse
Review of RobotCat Casino – A Cautionary Experience

I’m leaving this review to warn others about my negative experience with RobotCat Casino, especially for those vulnerable to gambling-related harm.

While I will acknowledge that RobotCat Casino offers a wide variety of games, which can be appealing to many, that’s unfortunately the only positive aspect I can highlight.

My experience took a serious downturn when I attempted to close my account due to gambling problems. Despite clearly explaining my situation and requesting a permanent self-exclusion, my request was ignored. This is deeply troubling, especially considering the legal and ethical responsibilities gambling platforms have to protect vulnerable players.

What made things worse was their aggressive marketing tactics. Even after I blocked their emails, they continued reaching out through alternative email addresses, actively bypassing my efforts to disconnect. This kind of behavior is not just unethical—it’s potentially harmful for those trying to recover.

Two months later, I contacted them again and sent a written request explicitly citing their legal obligation to uphold responsible gambling policies. Only then—about 30 minutes later—did they finally block my account, without a single word of acknowledgment or response.

In my opinion, RobotCat Casino fails to uphold the basic standards of responsible gambling. If you or someone you know struggles with gambling, I strongly recommend avoiding this platform.

Players deserve compassion and support—not silence and manipulation.
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  • Huge variety of games and entertainment options
  • not respect request to permanently close account due to gambling addiction.
  • Extremely aggressive marketing tactics.
  • Continued sending emails from alternate addresses even after blocking.
  • No real support for responsible gambling or player well-being.
1 år sidenOriginalOversættelse
Overview
At first glance, this casino might seem appealing, offering attractive bonuses, cashback, and rewards. However, after a closer look, serious issues arise, particularly concerning player rights, vague policies, and unfair practices. Below, I share my personal experience and highlight the key red flags.

1. My Personal Experience

I had a bad experience with this casino that showcased its unfair practices.
• I deposited $30 and expected a 100% first deposit bonus, but instead, I received free wager money.
• Despite securing a big win with this free wager money, the casino imposed unclear terms and restricted my ability to claim the winnings.
This experience left me feeling cheated, highlighting the casino's tendency to downplay player achievements and exploit unclear terms.

2. Bonus System: A Double-Edged Sword

The bonus system seems generous but is riddled with terms that severely disadvantage players:
• Unclear Terms:
◦ Maximum bets are capped during bonus wagering, with strict limits of $5 for slots and $80 for other games.
◦ Bonuses expire quickly, often within 24 hours, making it difficult to meet wagering requirements.
• Bonus Abuse Allegations:
The casino reserves the right to cancel winnings if it suspects bonus abuse, even without clear evidence.

3. Customer Service: A Major Red Flag

One of the biggest issues with this casino is its customer service platform, which poses serious challenges for non-native speakers.
• Language Barrier:
When trying to use the live chat, the entire platform is in a completely different language. You’re left uncertain about who you’re writing to or what each form means. Although I was able to navigate it due to my familiarity with similar casino platforms, this shouldn't be the case.
• Lack of Language Options:
While the platform offers settings for players to choose their preferred language, this option is unavailable for customer service.

• Unclear Communication:
Once you finally connect with a customer service agent, you have to specify "English, please." Only then will they switch to the language you requested. This process is far from seamless and makes for a frustrating experience, especially for players unfamiliar with the platform.

4. Harsh Penalties and Funds Confiscation
The casino’s policies around player behavior and account management are alarmingly strict:
• Broad Grounds for Confiscation:
The casino can confiscate funds for reasons ranging from suspected identity masking to bonus abuse, without clear evidence or a transparent process.
• No Clear Appeal Process:
Players who face fund confiscation have no clear way to challenge the decision, leaving them at the mercy of the casino’s policies.

Conclusion
While this casino may seem enticing at first, the reality is filled with red flags that make it a risky choice for players.
• Unfair Treatment:
Players who win big or run into technical issues often have their funds confiscated or accounts restricted without clear justification.
• Predatory Terms:
The terms are written in the casino’s favor, making it easy for them to deny winnings and penalize players.
Recommendation:
Given the lack of transparency, unfair treatment, and poor customer service, players should proceed with caution or avoid this casino altogether.
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  • A lot of games
  • Problem with welcome bonus
  • Unclear Terms
  • Bonus Abuse Allegations
  • Language Barrier
  • Unclear Communication
  • Harsh Penalties and Funds Confiscation
  • No Clear Appeal Process
  • Unfair Treatment
  • Predatory Terms
Yakuzabet Casino
1 år siden
Unfortunately, the player in question violated our casino’s rules, which has led to their dissatisfaction. While we strive to provide a fair and enjoyable experience for everyone, it is also our responsibility to ensure that all activities on our platform comply with the terms and conditions we have in place. We regret that this situation has caused unhappiness for the player.

That said, we want to express our gratitude for the feedback and guidance they provided during this matter. Each experience, whether positive or challenging, offers us valuable lessons to grow and improve. We take these opportunities seriously and will continue working toward creating a platform that is transparent, fair, and aligned with our players’ expectations.

Moving forward, we remain dedicated to enhancing our operations and ensuring that similar situations are handled even more effectively in the future. Thank you to our community for your understanding and continued support as we work to become the best version of ourselves.
1 år sidenOriginalOversættelse
A Balanced Look at the Platform

Boomerang Bet offers a mix of strong features and notable drawbacks, making it a platform that suits some players better than others. Here’s an in-depth review:

Positives
Extensive Game Selection: The platform features a wide range of games from multiple reputable providers, ensuring an exciting variety for all types of players.
Fast Deposits and Game Loading: Deposits process quickly, and games load without delays, providing a smooth and hassle-free gaming experience.
Responsive Customer Service Access: Players can easily reach customer service, which generally responds promptly.
User-Friendly Platform: The interface is intuitive, making it easy to navigate, even for newcomers.

Negatives
Limited Responsible Gambling Tools:

Boomerang Bet lacks built-in responsible gambling tools, such as self-exclusion options or easily accessible deposit and wager limits.
Players must contact customer service to set limits, which can be inconvenient and ineffective for those with gambling addiction.
The platform includes only generic information about gambling addiction without offering robust preventative measures. This is particularly dangerous for at-risk players.
Customer Service Issues:

Poor communication between agents means players often have to explain issues repeatedly, even to VIP representatives.
There is no record of previous conversations, and chats are not sent via email, leaving players without documentation unless they take screenshots in real time.

Game Issue Handling: Problems with games are often met with repetitive troubleshooting steps rather than escalation to technical teams. This approach frequently fails to address the root of the issue, particularly when it's related to the game provider or platform.

Game Availability Concerns for Quebec Players: Boomerang Bet offers Red Tiger games despite restrictions for players in Quebec. This raises questions about the legitimacy of these games and the regulatory framework allowing their availability.

Identity Verification Delays:

The identity verification process begins only when a withdrawal request is made, which can result in delays and frustration.
For impulsive players, this process can lead to a loss of funds while waiting for verification. Preemptive verification would greatly reduce this issue.
High Payment Gateway Fees for Canadians:

Using credit cards for deposits leads to hefty fees due to transactions being categorized as cash advances.
Interac transfers are recommended to avoid these high fees.
Final Thoughts
Boomerang Bet shines with its extensive game library, fast performance, and user-friendly interface. However, significant concerns arise regarding customer service, lack of responsible gambling tools, and the burdensome identity verification process. The absence of proper safeguards for at-risk players and the platform’s high fees for Canadian players add further complications.

Final Recommendation for Canadians: Boomerang Bet may appeal to casual players, but its shortcomings, especially in responsible gambling and withdrawal processes, make it less suitable for those seeking a secure and seamless gaming experience. If responsible gambling tools and player protections are important to you, consider exploring other platforms.
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  • Extensive Game Selection
  • Fast Deposit and Game Loading
  • Efficient Customer Service Access
  • User-Friendly Platform
  • Customer Service Shortcomings
  • Game Issue Handling
  • Questionable Game Availability in Quebec
  • Identity Verification Process
  • Payment Gateways for Canadians
  • Limited Responsible Gambling Tools
  • Customer Service Issues
Boomerang-Bet Casino
1 år siden
Dear petitgamer,

Thank you for your review.

Thank you for your detailed review of our casino. We are glad that you appreciated our wide selection of games, the speed of the platform and the user experience. At the same time, we take your comments about our customer service and verification processes seriously.

We would also like to highlight the next clause of our terms and conditions: We may, at our sole and absolute discretion, use any additional procedures and means we may deem fit to verify your identity, age, residence and other circumstances (KYC), both before and after effecting deposits into your account and/or making a withdrawal.

Your comments help us to improve, and we are constantly working on introducing new tools and improving the service to make the platform more comfortable for all players.

Best wishes,
Boomerang-Bet Casino
1 år sidenOriginalOversættelse
X1Slots Casino has potential, offering a diverse range of games and features that appeal to online gamblers. However, while there are some positives, significant drawbacks hinder the overall experience. Here's a balanced look at what the platform gets right and where it falls short:

Positive Points
Variety of Games
X1Slots provides a decent selection of games that cater to different tastes, from slots to table games. Players can find something to suit their preferences, making it a versatile platform for casual gaming.

Attractive Bonuses
The casino offers various bonuses and promotional deals, which can add value to the player’s experience. These incentives can enhance gameplay, especially for new users.

User-Friendly Interface
The website layout is intuitive and straightforward, ensuring that both beginners and experienced players can navigate with ease.

Mobile Compatibility
The platform is mobile-friendly, enabling users to play their favorite games on the go without significant compromises in performance or design.

Negative Points
Bonus Activation Issues
Bonuses are not automatically enabled and require users to contact customer support for activation. This manual process is inconvenient and detracts from the seamless gaming experience users expect.

Confusing Registration Process
While linking a mobile number is mandatory for full functionality, users can register without one. This inconsistency creates unnecessary confusion and additional steps.

Intrusive Data Requests
X1Slots asks for sensitive personal information, such as the user’s country of birth, which feels invasive and unnecessary. This raises concerns about data privacy and potential profiling.

Betting Inconsistencies
Some games lack reasonable betting options. For instance, bet increments jump from $0.20 to $0.60 with no intermediate steps, limiting flexibility and making it harder for budget-conscious players to enjoy the platform.

Limited Game Selection and Transparency
Although the platform offers a range of games, it lacks the breadth of options seen in competing casinos. Additionally, there’s no information about blocked or restricted games, leaving players confused about availability.

No Accessible Responsible Gambling Tools
Tools for responsible gambling, such as deposit limits, self-exclusion, or session time reminders, are either absent or difficult to locate. This omission raises concerns about the platform’s commitment to player well-being.

Slow Customer Support
The customer service team is slow to respond, exacerbating issues such as bonus activation or resolving technical difficulties. Faster support would significantly improve the user experience.

Conclusion
X1Slots Casino delivers some enjoyable moments with its game variety and user-friendly interface, but it is held back by operational inefficiencies and intrusive policies. For players who value convenience, privacy, and responsible gambling features, these issues may be deal-breakers. While X1Slots has the foundation of a good platform, significant improvements are needed for it to compete with top-tier online casinos.

Final Verdict: X1Slots is worth considering for casual players, but serious gamers may prefer platforms with better transparency, fairness, and support
Læs mereLæs mindre
  • Variety of Games
  • Attractive Bonuses
  • User-Friendly Interface
  • Bonus Activation Issues
  • Confusing Registration Process
  • Intrusive Data Requests
  • Betting Inconsistencies
  • Limited Game Selection and Transparency
  • Slow Customer Support
  • No Accessible Responsible Gambling Tools
1 år sidenOriginalOversættelse
PartyCasino offers a mixed experience for players, with several positives and notable areas for improvement. Here's a breakdown of my experience:

Positives

Responsible Gambling Options:
PartyCasino provides robust and user-friendly responsible gambling tools. These options are effective and align with their commitment to promoting a healthy gambling environment.

Identity Verification:
The identity verification process is straightforward and quick. Submitting the required documents is simple, and approval typically happens without unnecessary delays.

Fast Withdrawals (Once Requirements Are Met):
Once all necessary documents are approved, withdrawals are processed quickly, providing players with minimal delays in receiving their funds.

Game Library:
The game list is well-organized, making it easy to navigate and find specific games or categories. Additionally, games open smoothly, with no technical issues interrupting gameplay.

Negatives

Withdrawal Method Restrictions:
PartyCasino lacks flexibility in allowing players to choose their preferred withdrawal method. In my case, I faced a technical issue that prevented me from withdrawing to my Interac email. The platform required me to make another deposit via Interac to reactivate this method, which wasn’t possible due to my monthly gambling deposit limits. This forced me to find an alternative solution by transferring the funds to an old savings account that accepts wire transfers. The process was unnecessarily complicated and frustrating.

Customer Service and Risk Operations Disconnect:
A major drawback is the poor coordination between the customer service team and the Risk Operations Team. Players are often required to repeat the same information to both teams, creating a stressful and redundant experience. While this might be a strategy to identify fraudulent behavior, it significantly detracts from the user experience. Improved communication between these teams is essential.

Ghost Domains and Language Issues:
PartyCasino’s use of multiple ghost domains adds to the confusion. I’ve received emails from different domains, including Partypoker.com, and some were even in Russian. This inconsistent communication raises concerns about the platform’s professionalism and clarity.

Conclusion

Overall, PartyCasino delivers a solid online casino experience in some areas, with excellent responsible gambling tools, quick identity verification, and fast withdrawals once requirements are met. The game library is well-organized, and games run smoothly, enhancing the overall user experience.

However, the platform's inflexibility with withdrawal methods, poor internal communication between teams, and confusing email practices significantly undermine its strengths. Addressing these issues could elevate PartyCasino into a more user-friendly and reliable platform for players.

Læs mereLæs mindre
  • Responsible Gambling Options
  • Fast Identity Verification
  • Fast Withdrawals (Once Requirements Are Met)
  • Game Library
  • Customer Service and Risk Operations Disconnected
  • Ghost Domains and Language Issues
  • Withdrawal Method Restrictions
1 år sidenOriginalOversættelse
This casino has been making waves recently with flashy promotions and bold claims, but a closer look reveals a deeply flawed operation. Blacklisted on independent platforms like CasinosInCanada.com, this casino has a notorious reputation for endless payment delays and outright non-payment of winnings. Here’s why you should think twice before depositing your money here:

Deceptive Promotions and Questionable Tournaments
The casino's latest promotion—a chance to win a Tesla Model 3 or $50,000 in a crypto tournament—may sound exciting, but it’s little more than bait to lure unsuspecting players. Scheduled for November 20-21, the tournament requires players to make at least three crypto deposits and achieve Bronze status or higher just to participate.

While the prize pool of $70,000 might seem tempting, the reality is harsh: only the top 100 participants receive prizes, with first place earning a Tesla or $50,000, while players ranked 51-100 win a mere $100. Given the casino’s track record of delayed or non-existent payouts, even the luckiest players may find their winnings stuck in limbo.

A Reputation Built on Broken Promises
Platforms like CasinosInCanada.com have blacklisted this casino for good reason. Payment delays and non-payment are common complaints, causing frustration and financial loss for players. Despite these glaring issues, the casino continues to roll out flashy promotions to entice new players. This is a clear case of prioritizing new deposits over resolving existing player grievances.

Restrictive Withdrawal Policies and Unfair Rules
Even if you manage to win something, withdrawing your funds is no easy task. The casino enforces:

A 10% fee (minimum $0.50) if your bets are less than three times your deposits.
A 20% withholding for withdrawals of funds deposited via credit card.
These terms, combined with their history of withholding payments, create a hostile environment for players trying to cash out their winnings.

Crypto-Only Payments with Contradictory Terms
The casino exclusively accepts cryptocurrency deposits, yet its terms claim deposits must come from accounts registered in the player’s name. This contradiction creates confusion and potential excuses for withholding winnings during "security checks."

Lack of Responsible Gambling Tools
One of the most concerning aspects of this casino is its complete disregard for responsible gambling. Standard tools like deposit limits, self-exclusion, or session time reminders are nonexistent, putting vulnerable players at even greater risk.

Outdated Verification Process and Poor Support
The identity verification process is outdated and inefficient, often requiring multiple submissions and long wait times. Adding to the frustration, customer service is notoriously slow, leaving players stranded when they encounter issues.

Final Thoughts
This casino is a master of smoke and mirrors. With its crypto-only payment system, blacklist status, and history of withholding winnings, it’s clear that players are taking a significant risk by engaging with this platform. The flashy promotions, like their Tesla and crypto tournaments, are designed to attract deposits, but they fail to address the deeper issues of trust, fairness, and player satisfaction.

If you’re considering playing here, our advice is simple: stay far away. There are plenty of reputable casinos offering fair play and timely payouts—this isn’t one of them
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  • You can update your personal data without contact customer support
  • Risky Bet with Questionable Practices
  • Promotions with Strings Attached
  • Contradictory Terms
  • Unfair Withdrawal Rules
  • Lack of Responsible Gambling Options
  • Subpar Identity Verification Process
  • Slow and Inefficient Customer Service
  • Blacklisted in
  • Deceptive Promotions and Questionable Tournaments
Vavada Casino
1 år siden
Hello, petitgamer!

It breaks our heart to hear you’ve been so far dissatisfied with our project, but we sincerely appreciate your feedback and would like to comment on some of the points you touched upon.

It should be clarified that there’s indeed a 3x wagering requirement on each deposit in our casino, the extract taken from our T&Cs and stated in your review refers to the situation when this requirement hasn’t been met before making a withdrawal request. In real practice this clause is almost never implemented, since as a trusted casino we never withhold our players’ winnings unless there has been a violation of our project’s rules, and even in such scenarios we thoroughly analyze each case and discuss it with a player before taking any action. We prioritize our players’ comfort and understand the importance of smooth withdrawal operations.

In relation to cryptocurrency deposits, it should be noted that there is a variety of payment methods on our project, not only including crypto, but card payments and e-wallets as well. The range might vary depending on each country. However, it’s true that the payment details used on an account should belong to its owner. It’s a standard preventive measure against fraudulent activity. Verification is not obligatory though, it’s required in certain cases only.

Regarding our promotions, it’s another regret of ours that you have such an impression. We’re a reputable project, and we’re doing our utmost to provide the best entertaining experience to our players. Tournaments of various specifics and for players of different statuses are hosted on our platform, and it’s always assured that the winners are rewarded in a timely manner.

Though we appreciate the opinions you shared, it appears they have been mostly accumulated from the aforementioned website rather than from your personal experience. Please know that we’ve recently become aware of the issue with this independent source, and we keep trying to contact the website administration to discuss the reasons for such an outcome. However, we would like to have a chance to personally dispel any of your doubts with regard to our project. So, if there’s anything we can help you with, kindly reach out to us via [email protected] marked as "Casino Guru + your nickname». We’re always open to discussion, and would happily look at your case more closely.
1 år sidenOriginalOversættelse
Rating: ⭐⭐⭐☆☆ (3/5)

Casino4u offers an impressive variety of games and a well-designed user interface that is both engaging and easy to navigate. The platform stands out with its fast customer service response time, ensuring players receive quick answers to their queries. Additionally, they provide an option for players to verify their identity in advance, which adds a layer of security and trustworthiness.

Pros:

Acceptable Game Selection:
Casino4u boasts an extensive library of games, catering to all kinds of players. Whether you are into slots, table games, or live casino experiences, there's something for everyone.

User-Friendly Design:
The platform is designed with the user in mind, offering a smooth and enjoyable gaming experience.

Fast Customer Support Response:
The response time from customer service is commendable. Issues are addressed promptly, which is crucial for an online casino.
Cons:

Inconsistent Bonus Policy:
One major downside is the confusing sign-up bonus process. Players reported issues with claiming free spins, where they were asked to sign up with a different email address. This contradicts the casino’s policy against having multiple accounts, leading to unnecessary complications.

Payment Issues:
There are notable problems with online payments, especially when using Visa cards. This can be frustrating for players looking for a seamless deposit experience.

Repetitive Customer Service Responses:
While customer service is quick to respond, the answers are often repetitive and do not always provide real solutions. Instead of resolving issues efficiently, players are sometimes given more tasks to complete, which detracts from the user experience.

Overall, Casino4u has the potential to be a top-tier online casino with its variety of games and user-friendly platform. However, it needs to address some critical issues, particularly around payment processing and customer support effectiveness, to improve the overall player experience.
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  • Wide Game Selection
  • User-Friendly Design
  • Inconsistent Bonus Policy
  • Payment Issues
  • Repetitive Customer Service Responses
1 år sidenOriginalOversættelse
OnlyWin Casino Review
4/10 evaluation.

Positive Points:
Fast Identity Verification: One of the standout features of OnlyWin Casino is its quick identity verification process. Players can complete this step in advance, which speeds up the withdrawal process later on.
Good Game Selection: The platform offers a diverse range of games, catering to different preferences. Whether you're into slots, table games, or live casino options, OnlyWin has something to keep you entertained.
Generous Free Spins and Bonuses: The casino provides a lot of free spins and bonus offers, which are great for players looking to maximize their playtime and potential winnings.
Simple Design: The website boasts a straightforward, minimalist design that isn't overly cluttered with graphics. This makes navigation smooth and user-friendly.
Negative Points:
Poor Customer Service: Unfortunately, the customer support at OnlyWin Casino is lacking. Responses are slow, repetitive, and often unhelpful, making it frustrating to resolve any issues.
Excessive Wagering Requirements: While the casino offers many bonuses, the wagering requirements tied to these bonuses are a bit excessive. Players may find it challenging to meet these conditions, which diminishes the value of the promotions.
Limited Maximum Withdrawals: The maximum withdrawal limits can be restrictive, especially for high rollers or players who land big wins. This limitation can be a significant drawback for those looking to cash out larger amounts.
Lack of Responsible Gambling Options: The casino does not offer a straightforward responsible gambling feature. If you wish to set account limits, you have to reach out to customer support, which can be a hassle. This is an area where OnlyWin could improve to promote safer gambling practices.
Conclusion:
OnlyWin Casino has some appealing features like a fast identity verification process and a broad selection of games with generous free spins and bonuses. However, its shortcomings, particularly in customer service and responsible gambling options, could be a dealbreaker for some players. If you value efficient support and responsible gambling tools, you might want to explore other options.
Læs mereLæs mindre
  • Fast Identity Verification
  • Good Game Selection
  • Generous Free Spins and Bonuses
  • Simple Design
  • Poor Customer Service
  • Excessive Wagering Requirements
  • Limited Maximum Withdrawals
  • Lack of Responsible Gambling Options
Onlywin Casino
1 år siden
Hi Petitgamer!

Thank you for taking the time to provide feedback on your experience at OnlyWin Casino. We appreciate both the positive feedback on our fast identity verification process, game selection, free spins, and website design, as well as the concerns raised about customer service, wagering requirements, withdrawal limits, and responsible gambling options.

We take all feedback seriously as we strive to improve our services and enhance the overall gaming experience for our players. If you have any further suggestions or specific issues to address, please feel free to reach out to us directly.

Thank you for choosing OnlyWin Casino, and we hope to continue providing you with an enjoyable gaming experience in the future.

Best regards,
Only.Win team
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