Dette kasino er forfærdeligt!! Jeg har ventet halvanden måned på at blive betalt! Jeg bliver ved med at løbe rundt fra hver kundesupportagent. Alle mine dokumenter blev bekræftet og godkendt. Jeg fik at vide, at jeg blev betalt den 25.12.23, hvilket ikke var sandt. Jeg rakte ud flere gange og fik at vide det samme. Endelig fortalte en af repræsentanterne mig, at der var et problem, og jeg blev udbetalt den 18.1.24! Næsten en måned senere!! Jeg venter stadig på mine penge, og på dette tidspunkt tvivler jeg på, at jeg nogensinde vil se mine penge. De er hurtige til at tage mine penge, men fulde af undskyldninger, når de skal betale.
This casino is horrible!! I have been waiting a month and a half to get paid! I keep getting the run around from each customer support agent. All my documents were confirmed and approved. I was told I was paid on 12/25/23 which wasn't true. I reached out multiple times and was told the same thing. Finally one of the reps told me there was a problem and I was paid out on 1/18/24! Almost a month later!! I am still waiting for my money and at this point I doubt I will ever see my money. They are quick to take my money but full of excuses when they need to pay.
Hej Jeffdavies2981. Vi viser, at du allerede har modtaget din betaling og bekræftet, at du har modtaget den. Vi beklager, at processen tog så lang tid, for eksempel var det et problem med, at processoren ikke kunne finde det kontonummer, du har angivet, og dermed returnerede pengene til os.
Hello Jeffdavies2981. We do show that you have already received your payment and confirmed receiving it. We are sorry that the process took so long, in instance it was an issue with the processor not being able to find the account number you provided and thus returning the funds to us.