Brug ikke dette casino, de har ikke licens og er blevet sortlistet. Jeg har prøvet at hæve $1400 i gevinster startet den 6. december, de har ikke gjort andet end at gå i stå, og selv efter 2 og en halv uge bekræftede de endelig min konto med de samme dokumenter, som jeg sendte i allerførste gang.
Jeg har fået at vide 4 forskellige tidspunkter, at jeg vil have mine penge om en dag eller max 2, dette var 4. gang, de fortalte mig dette.
i morges, da jeg ikke havde et indskud på min bankkonto, har jeg fået at vide OH, hvor er jeg meget ked af forsinkelsen, og vi vil genindsende din hævning, du skal have dine penge inden for 10 dage i dag er den 13. januar 2022 over en måned og 10 dage senere, og nu har jeg kun $400 af de $1400, som jeg stirrede med, da jeg ville hæve.
min 8-årige søn har ikke haft sin jul, og det er hans første, siden han mistede sin mor i en bilulykke.
de penge, jeg vandt, skulle være til ham og ham alene, og jeg har været meget klar over at fortælle dem, hvad disse penge var til, og hvor vigtige de var for mig og især min lille dreng, og de kunne være ligeglade
do not use this casino they are not licensed and have been black listed i have been trying to withdraw a$1400 in winnings started on the 6th of Dec they have done nothing but stall ands even after 2 and a half weeks they finally verified my acount with the same documents i sent in the very first time.
I have been told 4 different time that i will have my money in a day or 2 max this was 4th time they have told me this.
this morning when i did not have a deposit in my bank acount i have been told OH where very sorry about the delay and we will re submit your withdraw you should have your money within 10 days today is the 13th of January 2022 over a month and 10 days later and now i only have $400 of the $1400 i stared with when i wanted the withdraw.
my 8 year old son has not had his xmass and its his first since losing his mother in a car accident.
the money that i won was going to be for him and him alone and i have been very clear telling them what this money was for and how important it was tome and espealy my little boy and they could care less
Tak for dit svar!
Accepter venligst vores undskyldning for den forsinkelse, du har oplevet. Tilbage i december og januar var kasinoet igennem en hård proces med at ændre vores betalingsløsning til bankoverførsler. Derfor har casinoteamet tilbudt at sende dine gevinster til bitcoin wallet, men dette tilbud blev afvist fra din side. Vi kan forsikre, at casino-teamet har behandlet gevinsterne lige efter, at løsningen blev sat op. Ifølge oplysningerne fra casinorepræsentanten blev dine gevinster behandlet i januar.
Thank you for your reply!
Please accept our apologies for the delay which you experienced. Back in December & January casino was going through hard process of changing our payment solution for bank wire transfers. Therefore the casino team has offered to send your winnings to bitcoin wallet, however, this offer was declined on your side. We can assure that the casino team has processed the winnings right after the solution set up was finalized. According to the information provided by casino representative your winnings were processed in January.