Kære avirex ,
Vi er meget kede af at høre, at du er stødt på problemer under brugen af vores platform. Vi forstår, hvor frustrerende dette kan være, og vi beklager oprigtigt for ulejligheden.
Vi har gennemgået din kommunikationshistorik med vores supportoperatør. Operatøren gav dig kontakten til betalingsafdelingen, som kunne have løst dit problem hurtigt. Vi har dog desværre ikke fundet din henvendelse i betalingsafdelingens mailindbakke på processing@spinbetter.com .
Dette kan have forårsaget forsinkelsen i at løse dit problem. Sørg for, at du har sendt din besked til den angivne e-mailadresse. Det er muligt, at der var en misforståelse eller en fejl i adressen.
Vi sætter stor pris på din tålmodighed og er klar til at hjælpe dig med at løse problemet så hurtigt som muligt. Tjek venligst igen for at sikre dig, at du kontaktede den angivne e-mailadresse, og send din forespørgsel igen, hvis det er nødvendigt.
Tak for din forståelse. Vi håber hurtigt at kunne løse dette problem og genoprette din positive oplevelse med vores service.
Med venlig hilsen
SpinBetter Support Team
Dear avirex,
We are very sorry to hear that you have encountered difficulties while using our platform. We understand how frustrating this can be, and we sincerely apologize for any inconvenience caused.
We have reviewed your communication history with our support operator. The operator provided you with the contact for the payments department, who could have promptly resolved your issue. However, unfortunately, we did not find your inquiry in the payments department's email inbox at processing@spinbetter.com.
This may have caused the delay in resolving your issue. Please ensure that you have sent your message to the provided email address. It is possible that there was a misunderstanding or an error in the address.
We greatly appreciate your patience and are ready to help you resolve the issue as soon as possible. Please check again to make sure you contacted the provided email address, and if necessary, resend your inquiry.
Thank you for your understanding. We hope to promptly resolve this issue and restore your positive experience with our service.
Sincerely,
SpinBetter Support Team
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