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TrueLuck Casino – Anmeldelse
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YAKADEA SOCIEDAD DE SOCIEDAD DE RESPONSABILIDAD LIMITADA
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TrueLuck Casino – Anmeldelse

Efter en tilbundsgående evaluering af TrueLuck Casino har vi givet det et særdeles lavt sikkerhedsindeks. Det er ganske enkelt et af de værste online casinoer, du kan spille på. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er TrueLuck Casino et af de mindre online casinoer, når det gælder omsætning. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

TrueLuck Casino har ikke nogen gyldig licens.

Vores database indeholder i skrivende stund 8 klager over casinoet. Klagerne har i alt udløst 6.558 sorte point til casinoet. Du kan læse mere om klagerne og de sorte point under "Hvad er sikkerhedsindeks?".

Advarsel: Efter vores vurdering opererer TrueLuck Casino med en række bonusbetingelser, der er unfair over for casinoets spillere. Du kan løbe ind i problemer, hvis du vælger at gøre brug af casinoets bonustilbud og kampagner. Vi anbefaler derfor, at du vælger et andet casino, hvor reglerne er mere fair, eller i det mindste sætter dig grundigt ind i casinoets vilkår og betingelser, inden du begynder at spille.

Som vores anmeldelse illustrerer, har TrueLuck Casino et særdeles lavt sikkerhedsindeks. Vi fraråder dig på det kraftigste at spille på det – hold dig væk!

Bonusser

Bonus uden indbetaling:
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Indbetalingsbonus:
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Vis alle (14)
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Udbetalingsgrænser
 pr. måned
20.000 €
 pr. uge
5.000 €

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Positive

  • Ind- og udbetalinger via kryptovalutaer

Negative

  • Selvudstødelse fungerer ikke korrekt
  • Kun én valuta er tilgængelig - EUR
  • Live chat er kun tilgængelig efter registrering
  • Nogle uløste klager
  • Understøtter kun ét sprog

Interessante fakta

  • Helt nyt casino, der ikke er blevet bevist af tiden
Casinobonusser

Bonusser på TrueLuck Casino

Se alle bonusser fra TrueLuck Casino, inklusive deres bonusser uden indbetaling og deres velkomstbonusser ved første indbetaling.

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Brugeranmeldelser (20)

Brugeranmeldelser af TrueLuck Casino

Her kan du dele dine oplevelser med TrueLuck Casino. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

Brugerfeedback:
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Ratet af 20 brugere

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Casino Guru
Vi giver spillere indsigt i gambling.
• 2 uger siden
I am trying to self excluded my self cause i have gamble issues.TRYING TWO MONTHS now ihave done the survey they want the answer me alla the time to give me a bonus when i answer i am not interested on bonus and proceeed to self excluded they answer days after with the same messages to think about it.its a shame from them to dont respect our rights if i could rate 0 i would.
  • Low support cant self excluded
TrueLuck Casino
Dear chatziiiiiiiidimos,

Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations. We fully understand how important it is to have your self-exclusion request handled respectfully and without delay, especially when you are seeking support for gambling-related issues.

Our team is taking this matter seriously and will ensure corrective measures are implemented so situations like this do not occur again.

If you need any further help or wish to discuss this matter in more detail, please contact our support team via chat or email at [email protected]. We would also appreciate the opportunity to follow up with you and ensure your request is fully resolved.

Best regards,
Trueluck Team
• 1 måned siden
Great casino lot of good bonusus
Service is very wel fast respons
  • Great casino good bonus lot of fun to play
  • Nothing negatives to say
  • Only some games are not working
TrueLuck Casino
Dear Player,

Thank you so much for sharing your positive and detailed review. We’re delighted to hear that you’re enjoying the generous bonuses and having a lot of fun playing - creating an exciting and rewarding experience is something we truly strive for. It’s also great to know that our service team has been fast and responsive whenever you needed assistance.

We appreciate you mentioning that some games were not working for you. Your feedback is extremely valuable, and we’re already reviewing this to ensure everything runs smoothly. If you ever encounter this again, please feel free to reach out to our support team so we can address it right away.

Your kind words motivate us to keep improving and enhancing the real money online casino experience for all our players.

If you have any questions or further suggestions, our support team is available anytime via live chat or email - [email protected].

Best regards,
Trueluck Team
• 1 måned siden
Like the casino and its options, lot of games and friendly support
  • Nice games
  • Good support
TrueLuck Casino
Dear Player,

Thank you so much for your positive review. We’re delighted to hear that you’re enjoying the wide range of game options and that our support team has been friendly and helpful - creating a welcoming and enjoyable environment is something we truly prioritise.

It’s great to know that both the game selection and customer service have met your expectations. Feedback like yours motivates us to keep improving and enhancing the real money online casino experience for all our players.

If you ever have any questions or suggestions, our support team is available anytime via live chat or email - [email protected].

Best regards,
Trueluck Team
• 1 måned siden
it was very good, very helpfull support.
cashout without problems im very happ
  • very fast and helpful support
TrueLuck Casino
Dear Ibrahim,

Thank you so much for sharing your positive review. We’re delighted to hear that you had such a smooth and enjoyable experience. It’s wonderful to know that our support team was very helpful and fast - providing reliable and friendly assistance is something we truly prioritise.

We’re also very happy that your cashout was processed without any problems. Fast and trouble-free withdrawals are an essential part of offering a trustworthy real money online casino experience, and we’re glad this matched your expectations.

If you ever need any help or have suggestions, our support team is available 24/7 via live chat or email - [email protected].

Best regards,
Trueluck Team
• 1 måned siden
I love the gameplay and the offers Trueluck provides - they really keep things fun.
Their 24/7 chat team is awesome and so helpful whenever
I need anything. Plus, the withdrawals are super fast compared to a lot of other sites!
  • Helpful support team!
  • Few payment options!
TrueLuck Casino
Dear Richard,

Thank you so much for sharing your detailed review. We’re delighted to hear that you’re enjoying the gameplay and the special offers - keeping things fun and engaging is exactly what we aim for. It’s also great to know that our 24/7 support team has been helpful whenever you needed assistance, and that the fast withdrawals have improved your overall experience.

We appreciate you mentioning the limited payment options as well. Feedback like yours helps us identify areas where we can continue improving, and we’re actively working on expanding the available methods to make things even more convenient for our players.

If you ever have any questions or suggestions, please feel free to reach out via live chat or email - [email protected]. We’re always here to help.

Best regards,
Trueluck Team
• 3 måneder siden
The site is user friendly but even withdrawals in BTC may take up to 5 business days, similar to bank transfers. There is no explanation given why this is the case, as it should not take longer than an hour to process BTC withdrawals. Also, I am a VIP player, but this doesn't make any difference in this case.
  • Good VIP support
  • Slow cashouts (also in BTC)
TrueLuck Casino
Dear Player,

Thank you for sharing your feedback. We’re glad to hear you find the site user-friendly, but we are sorry that your experience with withdrawal times has not met your expectations. We understand your concern regarding BTC transactions and the delays you’ve mentioned, especially as a VIP player.

Please know that we are continuously working on improving our processing times to ensure faster and smoother transactions for all players. Your feedback is very valuable and will be used to help refine our services further.

If you would like to discuss this in more detail, please don’t hesitate to contact us via email at [email protected].

Best regards,
Trueluck Team
• 3 måneder siden
Selvom jeg tilmeldte mig, og det virkede fint i starten i spillet og ved den første udbetaling, bad de mig om flere ting ved den anden, og selvom jeg har sendt dem og prøver at foretage en udbetaling, har de annulleret min udbetaling 9 gange.
Væk
  • Annullering af en gentagen udbetaling
  • De har ikke løst mit problem efter 9 ugyldige udbetalinger.
TrueLuck Casino
Dear Player,

Thank you for sharing your experience. We’re sorry to hear that your recent withdrawal process has caused you frustration.

While we are pleased to hear that your initial experience was positive, we understand how concerning it can be when delays occur—especially when verification has already been submitted. Please know that document verification is a standard procedure required by regulatory compliance, but your case will be reviewed to ensure everything has been handled correctly.

We kindly ask you to reach out to us at [email protected]
with your registered account details so we can investigate the repeated cancellations and assist you promptly.

Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter.

Best regards,
Trueluck Team
• 3 måneder siden
Min oplevelse med TrueLuck Casino var direkte forfærdelig. Selvom siden ser professionel ud og er mobilvenlig, er der store problemer. De går aktivt efter hollandske spillere uden at overholde reglerne og ignorerer CRUKS-registrering. Kundeservicen er langsom og uhjælpsom. Udbetalinger afvises eller forsinkes, hvis det er mere bekvemt for casinoet. Dette føles upålideligt, og jeg fraråder alle at spille der.

Min oplevelse med TrueLuck Casino var meget dårlig. Selvom siden ser professionel ud og fungerer godt på mobilen, er der store problemer. De går aktivt efter hollandske spillere uden at følge reglerne og ignorerer CRUKS-registrering. Kundesupporten er langsom og uhensigtsmæssig. Udbetalinger afvises eller forsinkes, når det gavner casinoet. Dette føles upålideligt, og jeg fraråder kraftigt alle at spille her.

=========================

Opdatering (august 2025): Trods adskillige formelle GDPR-anmodninger og en klage over en CRUKS-overtrædelse har jeg endnu ikke modtaget noget substantiel svar eller information fra TrueLuck. Deres offentlige svar her virker høfligt, men i virkeligheden bliver min sag fuldstændig ignoreret.

Opdatering (august 2025): Trods flere formelle GDPR-anmodninger og en klage vedrørende overtrædelser af CRUKS, har jeg ikke modtaget noget substantiel svar eller data fra TrueLuck. Deres offentlige svar her ser høfligt ud, men i virkeligheden bliver min sag fuldstændig ignoreret.
  • Ser professionel ud og er nem at bruge på mobilen.
  • Ser professionel ud og er brugervenlig på mobil.
  • De går efter hollandske spillere, selvom det ikke er tilladt, og de betragter ikke CRUKS som værende. Kundeservicen er meget dårlig. De udbetaler ikke, når det er ubelejligt for dem. Handl ikke med dem.
  • De går efter hollandske spillere, selvom det ikke er tilladt, og ignorerer CRUKS' regler. Kundeservicen er dårlig. Udbetalinger afvises eller forsinkes, når det passer dem. Bland dig ikke med dem.
TrueLuck Casino
Dear Player,

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you've described — we understand how concerning this must be and truly regret that we did not meet your expectations.

We take regulatory compliance, responsible gaming practices, and timely payouts very seriously. Your comments have been noted and will be reviewed thoroughly by our team to ensure appropriate action is taken. If you have not yet done so, we kindly ask you to reach out to us at [email protected] with your registered account details so that we can investigate your case further and assist you directly.

Your feedback is invaluable, and we are committed to improving our service based on input like yours.

Best regards,
Trueluck Team
• 3 måneder siden
Jeg har haft meget bedre valg, nogle spil kan ikke åbnes på grund af serverfejl, jeg har foretaget to øjeblikkelige overførsler, og pengene blev først krediteret 2 dage senere, mega lort, jeg spiller aldrig her igen, og de positive anmeldelser er 100% sande, det hele er bare svindel, hvor er det en skam 👿👿👿
  • Trods øjeblikkelig overførsel, ingen chance
TrueLuck Casino
Dear Player,

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by technical errors and delays with your deposit. This is not the level of service we strive to provide, and we understand how disappointing it must be.

We take such matters very seriously and would appreciate the opportunity to investigate your case further. Please contact our support team at [email protected] with your account details so we can look into the transaction delays and game access issues and offer a suitable resolution.

Your feedback is important, and we are committed to improving our platform and service quality.

Best regards,
Trueluck Team
• 5 måneder siden
Trueluck is absolutely the best gaming destination; you win some and lose some but that’s the nature of gambling, the withdrawal process never fails and support is always on point, making it my top choice every time.
  • Support is always on point
  • Reliable withdrawals every time
TrueLuck Casino
Dear Cajab,

Thank you for your kind 5-star review!

We're glad to hear that you're enjoying your time at Trueluck, so much so that you even consider it your top choice — that's the level of service we strive to provide at all times! Although luck can truly be a fickle friend, yet we persevere to deliver you the best gaming experience possible with responsive, helpful live support, and reliable, consistent withdrawals, and it's great that all our hard work is paying off!

Should you ever have any questions or need assistance, our support team is here for you 24/7.

Wishing you best of luck and even better wins on your journey ahead!

Best regards,
Trueluck Team
• 5 måneder siden
Her fik jeg et hurtigt svar, fremragende service og endda et svar på et spørgsmål, som jeg slet ikke havde tænkt på, men som jeg havde ønsket at stille. Meget godt arrangeret.
  • Hurtig og venlig kundeservice.
  • Proaktiv assistance, der overgår forventningerne.
TrueLuck Casino
Dear Jesse,

Thank you for your positive 5-star review!

We're delighted to hear that Trueluck's customer service has exceeded your expectations and made such a profound impression! Vigilant, proactive, responsive and helpful live support is an essential part of an exceptional gaming experience, and it's great that all our hard work in that regard is paying off!

Should you ever have any questions or need assistance, our support team is here for you 24/7.

Wishing you lots of fun and even more wins with us ahead!

Best regards,
Trueluck Team
• 6 måneder siden
Jeg anmodede om selvudelukkelse fra casinoet på grund af ludomani. Casinoet lyttede ikke til mine e-mails, da jeg insisterede på det gentagne gange. Kontoen blev lukket, og derefter kunne jeg åbne en ny konto med de samme oplysninger, mens casinoet var blevet informeret om afhængigheden. Selv nu kan jeg åbne en konto igen med de samme oplysninger, indbetale og spille. Det er en måned siden, jeg forklarede dem, hvad der er sket, og hvordan casinoet har overtrådt reglerne for ansvarligt spil, og de har ikke returneret de penge, der blev indsat på den anden konto.
TrueLuck Casino
Dear Garas,

Thank you for taking the time to share your experience. We sincerely apologize for the distress caused and for not meeting your expectations regarding responsible gaming measures.

We take self-exclusion requests and gambling-related concerns with the utmost seriousness. It is concerning to hear that, despite multiple attempts on your part, your exclusion request may not have been handled appropriately, and that a secondary account was created afterward.

We deeply regret any harm this situation may have caused and thank you for bringing this to our attention.

Best regards,
Trueluck Team
• 6 måneder siden
I’ve been using the platform for about a year, depositing small amounts and enjoying marathon sessions without redepositing, the vibe feels different here, redemptions are quick and smooth. I have received 2 payouts so far and I am generally satisfied, although the percentage of winnings could be higher, in my opinion
  • Min dep
  • Enjoyable vibe
  • A lot of any slots
  • Percentage of winnings could be higher
TrueLuck Casino
Dear Alexander,

Thank you greatly for your in-depth review!

We're absolutely thrilled to hear about your remarkable gaming journey with Trueluck! Providing a rewarding and exciting gaming experience is no small task, that includes offering some nice deposit limits, fast withdrawals, and a vast selection of slots catered to players with different preferences. Your sincere feedback motivates us to improve and refine our service in the future!

Should you ever have any questions or need assistance, our support team is here for you 24/7.

Wishing you continued luck and lots of big wins ahead!

Best regards,
Trueluck Team
• 6 måneder siden
Jeg er glad, jeg er heldig her, og jeg har plus for tredje måned. Servicen er god og efterlader et behageligt indtryk. Der er gode bonusser, især til opgaver.
  • god bonus
  • Jeg har overskud
  • Betalinger kan blive forsinket
TrueLuck Casino
Dear Carolyn,

Thank you so much for your great review!

We're thrilled to hear about your remarkable winning streak at Trueluck! Providing moments like these also includes offering some nice bonuses to our regular customers. Your feedback inspires us to continuously improve and refine our service in the future!

Should you ever have any questions or need assistance, our support team is here for you 24/7.

Wishing you continued good luck and lots of great wins ahead!

Best regards,
Trueluck Team
• 6 måneder siden
Requested self exclusion from this casino,because of my addiction, sent an email in 8 of May regarding that fact, and they never answered .went to live chat asking to close my account, they told me to send an email.
I Told that the email was sent, and the live agent said that will report to the management.
Conclusion, never had an answer and still have my account open, and now I lost a lot of money with my deposits.
If you want a casino reliable with responsible gaming, Don,t choose this one.
  • Lot of games
  • Rtp horrible
  • Responsible gaming doesn't,t apply for this casino
TrueLuck Casino
Dear Vitor,

Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations and for the distress this situation has caused you.

We take responsible gaming extremely seriously, and your request for self-exclusion should have been addressed with the utmost urgency.

To assist you further and investigate this matter thoroughly, we kindly ask you to contact us directly at [email protected]

We understand the importance of responsible gambling and are committed to reinforcing our internal protocols to prevent such issues from happening again. Your feedback is essential, and we truly hope to have the opportunity to make this right.

Best regards,
Trueluck Team
• 6 måneder siden
Det værste casino til dato ... nul bonusser, jeg lavede 3 indbetalinger, og hvis jeg ikke kommunikerede via chatten, krediterede de mig ikke en del af bonussen. Spillene blev ved med at crashe, og jeg fik en fejlmeddelelse ... det spiser bare og giver ikke noget på spillemaskinerne og rouletten.
TrueLuck Casino
Dear Dionysios,

Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations during your time with us.

We're very sorry to hear about the difficulties you encountered with your bonuses and the issues with game performance. This is certainly not the experience we strive to provide. Our team is reviewing your case in detail to understand what went wrong, particularly regarding your bonus entitlements and the technical errors you described.

Please rest assured, we are committed to delivering a fair and reliable gaming environment. If you haven’t already, we encourage you to reach out directly at [email protected], so we can investigate further and ensure any unresolved issues are addressed promptly.

We’d greatly appreciate the opportunity to make things right and restore your confidence in our platform.

Best regards,
Trueluck Team
• 6 måneder siden
Mobilsiden på Trueluck er fantastisk uden at fryse. Jeg spiller slots overalt og nyder hvert sekund af det. Har allerede modtaget min første udbetaling - intet problem, men KYC er påkrævet
  • Udbetalingen gik problemfrit
  • Mobilversionen fungerer fantastisk uden at fryse
  • KYC er påkrævet
TrueLuck Casino
Dear Daniel,

Thank you kindly for your review!

We're delighted to hear that you're enjoying your time at Trueluck! For us, there's no higher goal than to provide top-notch service to all players, which includes offering a smooth mobile performance, seamless payouts, and KYC. Please note that we highly value your security and want you to feel safe while playing, which is why we continuously improve and refine our service!

Should you ever have any questions or need assistance, our support team is here for you 24/7.

Wishing you good luck and happy gaming!

Best regards,
Trueluck Team
• 6 måneder siden
I won some money on the slots, and when I made the withdrawal, I was surprised that the money was in my bank account in 3-4 hours! Wow, that's fantastic!
  • Very Fast Withdrawals
  • Easy to Nivigate
TrueLuck Casino
Dear Chris,

Thank you for your kind 5-star review!

We're glad to hear that you're enjoying your time and fast withdrawals at Trueluck! For us, there's no higher goal than to provide top-notch service to all players, so it's great to know that our efforts in creating and delivering fast withdrawals and easy navigation are paying off!

Should you ever have any questions or need assistance, our support team is here for you 24/7.

Wishing you best of luck and even better wins ahead!

Best regards,
Trueluck Team
• 6 måneder siden
After a single roulette win the payoff reached my bank in just twelve hours which indicates really rapid service. Live chat validated my account in five minutes then the welcome bonus quadrupled my first deposit and added a cashback perk.
TrueLuck Casino
Dear Customer,

Thank you greatly for your in-depth 5-star review!

We're thrilled to hear that you're enjoying your time at TrueLuck! Our ultimate goal is to provide top-quality service to all players, so it's great to know that your journey from winning to receiving your cashback perk went so smoothly. Your feedback ensures that we're staying on the right track!

Should you ever have any questions or need assistance, our support team is here for you 24/7.

Wishing you lots of luck and even more trilling gaming moments!

Best regards,
TrueLuck Team
• 7 måneder siden
i asked them about three weeks now to close my account permanently because I have gambling problem and they make fun of me. i send them about 100 email and they answered me only two times and they told me to take my time and rethink about it. and if i ask them anything else they answered me immediately. if you can help me give any site to report them. thanks
TrueLuck Casino
Dear Georgios,

Thank you for your feedback, and we are truly sorry to hear about your experience.

We take responsible gaming and account closure requests extremely seriously, especially when related to gambling concerns. We apologize if your request was not handled appropriately. Please contact us once again at [email protected] using the email linked to your account. Our team will prioritize your request and ensure it is reviewed appropriately.

Your well-being is very important to us, and we appreciate you bringing this matter to our attention.

Best regards,
TrueLuck Team
Sikkerhedsindeks

Hvordan har TrueLuck Casino opnået sit sikkerhedsindeks?

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for TrueLuck Casino. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Sikkerhedsindeks:Særdeles lavt1.8/10
Et af de mindre casinoer, baseret på vores research og estimater
Vi betragter casinoets vilkår og betingelser som stort set fair
Ikke fundet på relevante blacklister over casinoer
Særdeles høj værdi af tilbageholdte gevinster i klagesager set i forhold til casinoets størrelse
Vi har også taget hensyn til en række andre faktorer, der har en lettere negativ indflydelse på casinoets sikkerhedsindeks
Casinoets sikkerhedsindeks er beregnet ud fra vores research og data indsamlet af vores anmelderteam. Læs mere om, hvordan vi udarbejder vores casinoanmeldelser

Har casinoet opført sig unfair over for dig?

Indsend en klage

Vigtigt

Vigtigt: Gevinstgrænse på 100.000 € pr. dag Casinoet har en regel om maksimal gevinst. Du kan ikke vinde mere end 100.000 € om dagen.
Vigtigt: Casinoet opererer uden licens Casinoet opererer uden licens. De behøver derfor ikke at leve op til nogen krav fra licensudstedende myndigheder. Du har heller ikke mulighed for at henvende dig til en licensudstedende myndighed, hvis du løber ind i problemer.

Unfair vilkår og betingelser

  • Almindelige bonusjagtstrategier kan ses som en alvorlig overtrædelse af T&C
    T&C kopieret fra casinoets website (på Engelsk):
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Andre faktorer

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  • Lav gevinstgrænse: 100.000 € / dag (nettogevinst)

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