The player from Norway had encountered issues with 0xbet, which had withheld his balance of 50,000 euros. The casino had accused the player of violating their terms and conditions. Even though the player denied these allegations and believed all bets were placed in good faith, the winnings were still withheld with no indication of release. After reviewing the provided evidence and communication between the player and the casino, we concluded that the player had been using an unfair betting strategy, which is not acceptable and forbidden by most casinos/sports betting sites. Therefore, we were unable to assist the player in resolving his issue. We recommended him to turn to the Gaming Curacao authority for further help.
Spilleren fra Norge havde stødt på problemer med 0xbet, som havde tilbageholdt hans saldo på 50.000 euro. Kasinoet havde anklaget spilleren for at overtræde deres vilkår og betingelser. Selvom spilleren benægtede disse påstande og troede, at alle væddemål var placeret i god tro, blev gevinsterne stadig tilbageholdt uden indikation af frigivelse. Efter at have gennemgået beviserne og kommunikationen mellem spilleren og kasinoet, konkluderede vi, at spilleren havde brugt en uretfærdig væddemålsstrategi, som ikke er acceptabel og forbudt af de fleste kasinoer/sportsvæddemålssider. Derfor var vi ikke i stand til at hjælpe spilleren med at løse hans problem. Vi anbefalede ham at henvende sig til Gaming Curacao-myndigheden for yderligere hjælp.
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