Hej. Hvordan kan jeg hjælpe Dem?
Philip 11:56
Din anmodning om udbetaling er blevet annulleret.
Årsag til afvisningen: "Vær venligst informeret om, at transaktionen blev afvist af den udstedende bank. Vi anbefaler, at du kontakter banken for mere information. Vi anbefaler at bruge et andet kort/betalingsmetode."
Kontakt vores supportservice for at finde ud af detaljerne.
Kan du venligst give flere detaljer om dette? Min bank har aldrig modtaget indbetalinger
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Lucas 11:57
Phillip, der opstod en fejl under forsøget på at hæve dine penge på den metode, du valgte. Vi vil gerne bede dig om at prøve en anden metode til tilbagetrækning.
Philip 11:57
Kan du give oplysninger om denne fejl?
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Lucas 11:58
Desværre nej, da jeg ikke er en del af økonomiafdelingen, og det er alle de detaljer, de har givet. Jeg vil gerne foreslå at bruge en anden betalingsmetode for at hæve.
Philip 11:58
Jeg forstår det ikke.
Kan du hjælpe mig?
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Lucas 12:00
Det var et spørgsmål af teknisk art, mens du forsøgte at behandle hævningen på det kort, du valgte. Du kan også prøve at bruge et andet kort eller en anden måde at betale på.
Philip 12:01
Jeg har prøvet andre måder, og de bliver også afvist
Jeg vil bare gerne hæve de resterende penge på min konto
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Lucas 12:03
Jeg forstår det, Phillip, men desværre stod vi over for et problem, da vi forsøgte at gøre det. Vores team foreslår, at du bruger en anden metode til at hæve. så vidt jeg kan se, er der ikke registreret nye betalingsmetoder på din konto for nylig, så du kan også prøve en anden.
Philip 12:03
Ja, jeg prøvede bankindskud. Men det virkede heller ikke
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Lucas 12:04
Du kan prøve at bruge en anden bank til hævningen.
Philip 12:05
Jeg har kun én bankkonto
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Lucas 12:06
Vi foreslår, at du bruger en anden metode til udbetalingerne, da vi ikke kan behandle udbetalingen af den nuværende.
Philip 12:07
Hvilken anden metode? Jeg har ikke en cryptocurrency-pung.
Så kun 2 metoder. Bankkort eller bankoverførsel. Begge takkede nej
I øvrigt tak fordi du har besvaret alle spørgsmålene indtil videre.
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Lukas 12:10
Phillip, udbetalingen afvises, da du forsøger at bruge det samme kort fra den samme bank. Jeg foreslår, at du helt bruger en anden metode. Det kan være kortet fra en anden bank, e-wallet eller noget andet.
Philip 12:10
Jeg har kun én bankkonto og ét bankkort
Jeg mener også, at det er ulovligt at indbetale fra en andens konto
Og så tror jeg, at det nye kort også skal verificeres osv
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Lukas 12:11
Phillip, du bør kun bruge betalingsmetoder, der tilhører dig personligt og ejerskab af, som du kan bevise. Vi foreslår, at du bruger en anden betalingsmetode.
Philip 12:12
Jeg har ikke mere end én bankkonto og ét bankkort
Hvordan kommer vi videre med dette?
Læs
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Lukas 12:13
Phillip, desværre vil jeg sige, at uden den anden betalingsmetode vil vi ikke være i stand til at hæve dine penge.
Hello. How may I help you?
Phillip 11:56
Your withdrawal request has been canceled.
Reason of decline: "Please be informed that the transaction was declined by the issuing bank, we recommend contacting the bank for more information. We recommend using a different card/Payment method. "
To find out the details, please contact our support service.
Can you please give more details about this? My bank has never received any incoming deposits
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Lucas 11:57
Phillip, there was an error while performing an attempt to withdraw your funds on the method you selected. We would like to ask you to try out another method for the withdrawal.
Phillip 11:57
Can you provide information about this error?
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Lucas 11:58
Sadly, no, since I am not part of the finance department and those are all the details they have provided. I would like to kindly suggest to use another payment method in order to withdraw.
Phillip 11:58
I dont understand.
Can you help me?
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Lucas 12:00
It was an issue of technical sort while trying to process the withdrawal on the card you chose. You could also try using a different card or way to pay.
Phillip 12:01
I have tried other ways, and they also get declined
I would just like to withdraw the remaining money in my account
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Lucas 12:03
I understand, Phillip, but sadly we faced an issue when trying to do so. Our team kindly suggests you use another method for a withdrawal. as far as I can see, there are no new payment methods registered in your account recently, so you can try a different one as well.
Phillip 12:03
Yes, I tried bank deposit. But that didn't work either
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Lucas 12:04
You may try to use another bank for the withdrawal.
Phillip 12:05
I only have one bank account
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Lucas 12:06
We suggest you to use another method for the withdrawals, since we can not process the withdrawal n the current one.
Phillip 12:07
What other method? I do not have a cryptocurrency wallet.
So only 2 methods. Bank card or bank transfer. Both declined
By the way, thank you for answering all the questions so far.
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Lucas 12:10
Phillip, the withdrawal is declined since you are trying to use the same card from the same bank. I suggest you to use another method completely. That could be the card from another bank, e-wallet or anything else.
Phillip 12:10
I only have one bank account and one bank card
I also believe it is illegal to deposit from someone elses account
And I believe then the new card would also need verification, etc
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Lucas 12:11
Phillip, you should only use payment methods that belong to you personally and ownership of which you can prove. We suggest you to use another payment method.
Phillip 12:12
I do not have more than one bank account and one bank card
How do we move foward with this?
Read
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Lucas 12:13
Phillip, sadly, I shall state without the another payment method we will be unable to withdraw your funds.
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