Hej Michal
Så den seneste opdatering er stadig ikke løst. Fik et svar fra eCORGA i sidste uge med det foreløbige resultat, som fandt til fordel for kasinoet. men det foregår stadig, da de oplysninger, som 333 har leveret til dem, ikke er helt sande.
333 oplyser, at så snart de bemærkede min selvudelukkelse, refunderede de alle penge, som jeg indsatte - det var ikke tilfældet, da de eneste penge, der blev modtaget fra 333, var fra anmodninger om tilbagetrækning, som jeg selv havde fremsat og behandlet, før de blokerede kontoen.
De oplyser alle, at selvudelukkelsen var med et af de andre websteder, viser sig, at udelukkelsen var hos Saphire Rooms, som ikke længere er på handel, også da selvudelukkelsen blev anvendt. 333 (Grace media) var ikke ejer eller operatør af Safir Værelser. De anklagede Nektan Gibraltar Limited, efter at virksomheden gik i administration i april 2021. Min selvudelukkelse var i 2020 i 1 år. alt før det ejes eller drives af Grace Media.
Jeg har heller aldrig modtaget nogen meddelelser fra Grace Media om, at mine data blev overført fra Nektan Gibraltar Limited til dem selv.
Så vil se, hvad der kommer tilbage fra svaret, har lidt håb om denne.
Hi Michal
So the latest update, still not resolved. Had a response from eCORGA last week with there preliminary outcome, who found in favour of the casino. but its still going on as the info supplied to them by 333 is not entirley true.
333 state that as soon as the noticed my self exlcusion they refunded all money that i deposited - that wasnt the case as the only money recieved from 333 was from withdrawl requests made be myself and processed before they blocked the account.
They all state that the self exclusion was with one of there other sites, turns out that exclusion was with Saphire Rooms, which is no longer tranding, also when the self-exclusion was applied 333 (Grace media) was not the owner or operator of Sapphire Rooms. They accuried Nektan Gibraltar Limited after the business went into administration in April 2021. My self-exclusion was in 2020 for 1 year. all prior to be owned or operated to by Grace Media.
I also have never recieved any notifications, from the Grace Media that my data was transfered from Nektan Gibraltar Limited to themselves.
So will see what comes back from the response, have little hope on this one.
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