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I need you to give me my money immediately. It’s not acceptable that I have to wait more than a week for it to arrive. The delay is way too long, and the responses from support are always the same. They don’t provide clear information, only that I need to wait. First, it was July 6th, now I have to wait until the 10th. This doesn't seem right to me because if the date was changed once, it could be changed again, causing further delay in receiving the money I have there, which is not an insignificant amount.

Necesito que me den luego el dinero no es posible que tenga que esperar más de una semana para que me llegue se demora demasiado y las respuestas son siempre las mismas por parte de soporte no dan una información clara solo que hay que esperar primero era el 6 de julio ahora tengo que esperar hasta el 10 cosa que no me parece ya que si me cambiaron la fecha puede que lo vuelvan hacer y más tarde en llegar el dinero que tengo ahí que tampoco es poco .

Hello islaa0274,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 7Slots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Hello, if my verification is successful, I have been waiting for 7 days because they had told me that it was the 6th and then that I had to wait until July 10th, they only tell me to wait every day, I ask support and I earn the money with real money. who later gave me a bonus and there I was earning until I reached the limit allowed to be able to make withdrawals but since the 1st when I requested the withdrawal I only get processing and nothing else

Hola si mi verificación la realice con éxito llevo esperando 7 días porque me habían dicho que era el 6 y después que tenía que esperar hasta el 10 de julio solo me dicen que espere todos los días pregunto en soporte y el dinero lo gane con dinero real que después me dio bono y ahí fui ganando hasta que alcance el límite permitido para poder realizar retiros pero desde el 1 que solicité el retiro me sale solo procesando y nada más

The worst casino of all, one day the money was supposed to arrive, they reject my request so I can do it again to wait 10 more days. The worst thing is that no one plays in this shit because they never give the money.

El peor casino de todos a un día que supuestamente me tenía que llegar el dinero me rechazan la solicitud para que la realice denuevo para esperar 10 días más son lo peor que nadie juegue en esta mierda porque jamás dan el dinero

Having someone take care of my problem does not seem to me that now I have to wait 10 more days because they rejected my withdrawal and did not even tell me why they rejected it I need solutions then they have been processing my request for too long I demand and I want explanations now it is my money and it is not little

Que alguien se haga cargo de mi problema no me parece que ahora tenga que denuevo esperar 10 días más porque ellos me rechazaron el retiro y ni siquiera me dijeron porque me lo rechazaron necesito soluciones luego llevan tramitando mi solicitud demasiado tiempo exijo y quiero explicaciones ahora es mi plata y no es poca

Dear islaa0274,

Thank you for your feedback.

We are sorry to hear that you had a bad experience on our website. After reviewing your case, we confirm that you created a withdrawal of 500,000.00 CLP, which we successfully processed on our end. The transaction was then transferred to the payment provider. Unfortunately, the withdrawal was canceled by the payment provider due to technical issues, which can occasionally happen.

The amount has been credited back to your account balance. You can always check the status of your payments in your personal account.

We recommend creating a new withdrawal request or trying another payment method, such as cryptocurrency payments.

We also noticed that you have used this balance on our website, and currently, you do not have sufficient funds to create a new withdrawal request. However, we are confident that you will find your lucky slot on our website and receive your winnings.

We will be glad to assist you throughout the entire process, from the initial request to the moment you receive your payment.

Best regards,

7Slots Casino

Hello islaa0274,

Did you create a new withdrawal request?

They are blackmailers, I hope no one falls into their casino, they put thousands of obstacles to get the money that never arrives, they only excite people, they play with one's time and their answers are always the same, they make the same people as always respond, they look like robots and no people the worst casino ever

Son unos chantas ojalá nadie caiga en su casino el cual ponen miles de trabas para sacar el dinero que jamás llega solo ilusionan a las personas juegan con el tiempo de uno y sus respuestas siempre las mismas ponen a los mismos de siempre a responder parecen robots y no personas el peor casino de todos

Can you please answer to my question?

Dear islaa0274,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.