Jeg lavede et indskud på $10.000. Jeg vandt $17.000. Jeg forsøgte at foretage en hævning på $10.000, som var det maksimale elektroniske bankoverførselsbeløb. Det virkede ikke.
Jeg fik at vide, at selvom der står, at $10.000 er grænsen, er det i virkeligheden kun $999. Jeg fik at vide, at jeg kan foretage flere udbetalinger, så jeg foretog 17 udbetalinger på $999. Men nu går jeg ind, og jeg kan ikke se min transaktionshistorik, hvilket inkluderer at se mine afventende udbetalinger. Jeg kontaktede kundeservice, og de besvarer bare ikke livechatten. Jeg venter i timevis! Og de svarer bare ikke. Jeg har brug for hjælp til at se mine transaktioner og til at sikre mig, at jeg modtager mine udbetalinger. Med alle disse røde flag er jeg meget bekymret!
I made a deposit of $10,000. I won $17000. I attempted to make a withdrawal of $10000, which was the max electronic bank transfer amount. It didn't work.
I was told that although it says $10,000 is the limit it is really only $999. I was told that I can make multiple withdrawals so I made 17 withdrawals of $999. But now I go in and I can't see my transaction history, which includes seeing my pending withdrawals. I reached out to customer service and they just don't answer the live chat. I wait for hours! And they just don't answer. I need help to see my transactions and to make sure that I receive my withdrawals. With all of these red flags I am very concerned!
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