Jeg har forsøgt at modtage mit problem med flere chatsessioner og flere e-mails. Jeg havde to slots fejl tre gange, og hver gang de fejlede under mine gratis spins. Dine akkumulerede gevinster bliver ikke automatisk krediteret som dit spinning, først efter at de gratis spins er fuldført, bliver beløbet tilføjet til dine penge. Jeg så hvordan, da jeg opdaterede spilleautomaten for at løse problemet, som hvert eneste casino, jeg har spillet, indtil dette fortsatte, hvor det slap før fejlen, og spilleautomaten virkede, som om jeg ikke var midt i en bonus af nogen art . Åbenbart at miste alle de penge, der blev akkumuleret, og de bonusspins, der endnu ikke skulle spilles. De sagde i både en chatsession og flere e-mails, at de havde krediteret mig 3 separate gange beløb på $47, $7.90, $10 og $14.95, hvilket ville have været tæt på mine akkumulerede gevinster, men alt, der viser på mine transaktioner, er en casinokredit på $10, som Jeg kan bekræfte, at den faktisk blev sat ind på min casinokonto. De gik så langt som til at sige, at de var nødt til at sende til spilskaberne for at bekræfte dette problem. Jeg tænkte ikke på, første gang en spillemaskine fejlede på mig og tabte omkring $37 uden bevis. De andre gange tog jeg skærmbilleder, da det fejlede. Hvis de bare ville kreditere, hvad de siger, de krediterede minus de ti dollars, ville jeg være tilfreds og komme videre. Så jeg har de fleste chats og alle e-mails mellem forskellige enheder. A sammen med skærmbilleder.
I have tried receiving my issue with multiple chat sessions and several emails. I had two slots malfunction three times and every time they glitched during my free spins. Your accumulated winnings do not get automatically credited as your spinning, only after the free spins are complete does the amount get added to your funds. Seeing how when I refreshed the slot to resolve the issue, which every casino I have played up until this one picked up where it left off before the glitch, and the slot acted like I wasn't in the middle of a bonus of any kind. Obviously losing all money that was accumulated and the bonus spins that were yet to be played. They said in both a chat session and several emails that they had credited me 3 separate times amounts of $47 ,$7.90, $10 and $14.95 which would of been close to my accumulated winnings but all that shows on my transactions is one casino credit of $10 which I can verify actually was put in my casino account. They went as far as to say they had to send to the gaming creators to verify this issue. I wasn't thinking the first time a slot glitched on me and lost about $37 with no proof. The other times I took screenshots as it was glitching. If they would just credit what they say they credited minus the ten dollars I would be satisfied and move on. So I have most chats and all emails between various entities. A along with screenshots.
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