Jeg spillede Fortune Spinner på denne side og vandt oprindeligt $1.007, efterfulgt af yderligere $37. Begge beløb forsvandt dog på mystisk vis, som vist på de vedhæftede skærmbilleder. Da jeg spurgte Betpanda om dette, reagerede de mistænkeligt ved at bruge undvigende taktikker og bebrejde mig i stedet for at adressere mine bekymringer direkte.
Ud over dette informerede de mig om, at de havde rejst spørgsmålet med spiludbyderen, og ved adskillige lejligheder bad jeg dem om at fremlægge bevis for dette. De hævdede, at spiludbyderen havde tjekket og bekræftet, at jeg havde tabt, men der var ingen klar dokumentation til støtte for denne påstand. Det virkede som om de kunne have fundet på dette, da de gentagne gange ignorerede mine anmodninger om bevis.
Derudover matcher tidsstemplerne på mine skærmbilleder ikke transaktionsregistreringerne på kasinoets hjemmeside, hvor den relevante tidsramme er iøjnefaldende fraværende. Dette er bekymrende, fordi Betpanda insisterede på, at jeg tjekkede mine transaktioner for at finde det nøjagtige runde-id, som ikke er angivet. Hvis det runde ID ikke findes i deres system, hvordan har jeg så et skærmbillede og skærmoptagelse af det? Jeg har ikke adgang til deres systemer, så det er indlysende, at de fjernede disse oplysninger, sandsynligvis for at undgå at betale mig.
I was playing Fortune Spinner on this site and initially won $1,007, followed by an additional $37. However, both amounts mysteriously disappeared, as shown in the attached screenshots. When I questioned Betpanda about this, they responded suspiciously, using evasive tactics and blaming me instead of addressing my concerns directly.
Further to this, they informed me that they had raised the issue with the gaming provider, and on numerous occasions, I asked them to provide evidence of this. They claimed that the gaming provider had checked and confirmed that I had lost, but there was no clear documentation to support this claim. It seemed like they could have been making this up, as they repeatedly ignored my requests for proof.
Additionally, the timestamps on my screenshots don't match the transaction records on the casino's website, where the relevant timeframe is conspicuously absent. This is concerning because Betpanda insisted I check my transactions to find the exact round ID, which isn't listed. If the round ID doesn't exist in their system, then how do I have a screenshot and screen recording of it? I don't have access to their systems, so it's obvious they removed this information, likely to avoid paying me.
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