De har lukket min konto, så jeg har ikke længere adgang til at tage skærmbilleder. Jeg accepterede dog 2 matchplay-bonusser i alt, men modtog kun 1. Jeg indsatte $175 og modtog en 200% match-play-bonus og spillede igennem tæt på $10.000. Jeg indbetalte derefter yderligere $300 med en 205% match-spilbonus, men den blev aldrig modtaget. Jeg begyndte at vinde og var oppe på omkring $2.000 USD og begyndte bekræftelsesprocessen for udbetaling kun for at finde ud af, at gennemspilningen var sat til $45.000 på grund af de matchplay-bonusser, jeg havde accepteret. Mit problem er, at jeg aldrig har modtaget den anden matchplay-bonus og havde gennemført et godt stykke over $15.000 i gennemspil, hvilket virker meget rimeligt for $475-indbetaling og en match-play-bonus på $350.
They’ve closed my account, so I no longer have access to take screenshots. However, I accepted 2 match play bonuses in total, but only received 1. I deposited $175 and received a 200% match play bonus and played through close to $10,000. I then deposited another $300 with a 205% match play bonus, but it was never received. I began to win and was up to around $2,000 USD and began the verification process for withdrawal only to find out that the play through was set for $45,000 due to the match play bonuses I’d accepted. My issue is that I never received the second match play bonus and had completed well over $15,000 of play through which seems plenty fair for $475 deposit and a match play bonus for $350.
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