Jeg var i stand til at se spillets historie (DRAGONS ELEMENT) indtil for to dage siden. Nu er det på mystisk vis væk. Ingen fra kundeservice informerede mig om, at der ikke blev vist nogen registreringer af spillet, der er løgn. Jeg har skærmbilleder af samtalen med kundeservice, som allerede er postet ovenfor. Jeg var nødt til at gå under spillets historie (DRAGONS ELEMENT), fordi det ikke vises på min kontotransaktion.
Har du overhovedet læst eller set skærmbillederne fra begyndelsen ??
Hvor er softwareudbyderens undersøgelsesrapport for at understøtte det, du siger?
Først og fremmest ville jeg ikke spilde alles tid, inklusive min egen, på at lyve om en situation som denne. For det andet, du skal være logget ud for at være i sjov tilstand, og jeg ville have bemærket med det samme, at det ville være startet som et helt nyt spil ikke? Jeg ville især have bemærket ændringen i valutaen, jeg var opmærksom på spillet, fordi jeg konstant vandt ekstra spins, og når et spil skifter til sjov tilstand, starter det ikke noget som 1.000 FUN eller 9.999 FUN ved at starte et helt nyt spil ?
Bare for at informere dig om, at jeg spillede spillet midt i en funktion, så døde min telefon (skærmbillederne fra tidligere viser det), da jeg vendte tilbage til mit spil, var alt væk og ingen funktion at genoptage, men historikken var på spil.
Hvordan ville jeg have skærmbilleder af tid og dato ???.
Jeg ville ikke have et skærmbillede af historien fra DRAGONS ELEMENT, der viser det tidspunkt, jeg startede spillet, hvilket svarer til det tidspunkt, jeg forlod CASH STREAK, og det beløb, jeg startede med, som matcher det beløb, jeg forlod CASH STREAK. Nu er spillets historie bekvemt væk.
Hvorfor er mine midler lavere end indsatsbeløbet, hvis jeg havde forladt CASH STREAK med nok til at foretage et væddemål?
Ville det beløb ikke stå der nu?
(Jeg spillede dette spil før CASH STREAK, helt øverst på siden er transaktionen, som jeg henviser til efter at have forladt CASH STREAK.) 
Kunden har aldrig ret, heller ikke med beviser. Jeg har slet ikke spillet siden min telefon døde den nat. Jeg nyder virkelig at spille på dit casino, jeg er bare så skuffet over, hvordan denne uheldige situation udvikler sig.
I was able to view the game's history (DRAGONS ELEMENT) up until two days ago. Now, it is mysteriously gone. Nobody from customer service informed me about there being no records shown of the game that is a lie . I have screenshots of the conversation with customer service which is already posted above . I had to go under the game's history (DRAGONS ELEMENT) because it does not show on my account transaction.
Did you even read or viewed the screenshots from the begining ??
Where is the software provider's investigation report to support what you are saying?
First off I would not waste everyone's time including my own to lie about a situation like this. 2nd, you have to be signed out to be on fun mode and I would've noticed right away it would've started as a whole new game right? I would've noticed especially the change in the currency I was paying attention to the game because I was constantly winning extra spins and when a game changes to fun mode doesn't it start something like 1,000FUN or 9,999FUN starting a whole new game ?
Just to inform you I was playing the game in the middle of a feature then my phone died (the screenshots from earlier on shows that ) when I went back to my game everything was gone and no feature to resume too but the history was on the game .
How would I have screenshots of time and date ???.
I wouldn't have a screenshot of the from DRAGONS ELEMENT history that show the time I started the game which matches the time I left CASH STREAK and the amount I started with, which matches the amount that I left CASH STREAK . Now the game's history is conveniently gone .
Why are my funds lower than the bet amount if I had left CASH STREAK with enough to make a bet ?
Wouldn't that amount be on there now?
( I did play this game before CASH STREAK the very top of that page is the transaction that I am referring to after leaving CASH STREAK .)
The customer is never right, even with proof . I have not played at all since my phone died that night . I truly enjoy playing at your casino I am just so disappointed how this unfortunate situation turning out.
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