Casino Kings - Spilleren kæmper for at trække sin balance tilbage.

Have been scammed for an insane amount of money no luck even if you play low and if you have a withdrawal they do everything to keep the money and ask for an RNN from your bank which there is no such thing as and you wait forever even though they promise you get the money and it is an eternal battle to get paid your money that you have asked to get out, it is no problem to throw money in but to get it out again is out of the question.

Er blevet snyd for sindsygt mange penge ingen form for held selvom du spiller lavt og hvis du har withdrawal gør de alt for at beholde pengene og beder om en RNN fra din bank som der ikke er noget der hedder og man venter i evigheder selvom de lover du får pengene og det er en evig kamp om at få udbetalt dine penge som du har bedt om at få ud det er intet problem at smide penge ind men at få dem ud igen ikke tale om.

Hello nicolaj666,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino King. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Money was often rejected when withdrawing and they wanted far too much proof of kyc and what they sent was not good enough

Penge blev bare tit rejected ved withdrawal og de ville have alt for mange beviser på kyc og det man sendte var ikke godt nok

Hello nicolaj666,

Since when is the verification ongoing? Which documents have been approved and which not?

Please note that unless you send them all the documentation they ask, you won't be able to withdraw your balance.

Dear nicolaj666,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.