Jeg oprettede en konto i sidste weekend på dette casino, og jeg satsede 100 dollars, der var en bonus på 100 dollars for de nye for at have 200 dollars at spille, jeg begyndte således at spille, og jeg fik 445 dollars, jeg havde endnu ikke tjekket min konto og jeg ikke havde sat de gode oplysninger på niveau med min fødselsdato (fejl i min andel), fordi jeg bare ville lave en test og ikke tænkte på at få grundlag, sagde jeg til mig selv, at jeg ville rette det, men så havde jeg travlt med at spille og se, om det virkelig virkede, så jeg gik hurtigt igennem oprettelsesfasen for konto, så prøvede jeg at kontakte dem for at ændre min profil med de rigtige oplysninger, så min profil kunne verificeres takket være mit id, og de begyndte at få mig til at gå rundt i cirkler bare for at ændre oplysningerne? Siden hvornår kan du ikke ændre dine oplysninger? Desuden var det kun min fødselsdato, der var problemet, og jeg vil gerne gøre opmærksom på, at jeg er 30 år, så jeg gjorde det ikke for at se ældre ud. Men efter flere mislykkede e-mails til teknisk support stoppede de med at svare, og mine penge forbliver blokeret på deres websted, fordi min konto ikke kan verificeres, og nu når jeg forsøger at bekræfte min konto, kan jeg ikke engang få adgang til denne bekræftelse, fortæller de mig at send en e-mail til teknisk support.
Jeg tror, det er et bedragerisk websted, fordi mange mennesker har efterladt anmeldelser, der siger, at det er umuligt at få din konto verificeret, selv uden at have begået den fejl, jeg lavede, at det er umuligt at verificere din konto og derfor få dine gevinster tilbage, andre siger, at de har været venter på at blive kontaktet i flere måneder, og pengene er stadig ikke ankommet på deres konti, der er ingen måde at kontakte dem på telefon, og chatten forbliver usporbar, de svarer på e-mails undvigende og giv ingen løsninger.
Hvad kan jeg gøre?
På trust pilote er der kun klager og de sletter klagerne hvor de svarer at de gjorde hvad der var nødvendigt når det ikke er sandt gå tjek du vil se, hjælp os venligst!
https://fr.trustpilot.com/review/casinonight.com
I created an account last weekend on this Casino and I bet 100 dollars there was a bonus of 100 dollars for the new ones in order to have 200 dollars to play, I thus started to play and I gained 445 dollars I had not yet checked my account and I had not put the good information at the level of my date of birth (error of my share) because I simply wanted to make a test and did not think of gaining basis, I told myself I'd rectify it, but then I was in a hurry to play and see if it really worked, so I quickly went through the account creation stage, then I tried to contact them to modify my profile with the right information so that my profile could be verified thanks to my ID, and they started making me go round in circles just to change the information? Since when can't you modify your information? Besides, it was only my date of birth that was the problem, and I'd like to point out that I'm 30 years old, so I didn't do it to look older. But after several unsuccessful emails to technical support, they stopped replying and my money remains blocked on their site because my account can't be verified, and now when I try to verify my account I can't even access this verification they tell me to send an email to technical support.
I think it's a fraudulent site because many people have left reviews saying that it's impossible to have your account verified even without having made the mistake I made, that it's impossible to verify your account and therefore get your winnings back, others say they've been waiting to be contacted for months and the money still hasn't arrived in their accounts, there's no way to contact them by phone and the chat remains untraceable, they reply to emails evasively and don't give any solutions.
What can I do?
On trust pilote there are only complaints and they delete the complaints where they answer that they did what was necessary when it is not true go check you will see, please help us!
https://fr.trustpilot.com/review/casinonight.com
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