Kære juniorcdb,
Mange tak for din klage. Jeg er ked af at høre om dit problem. Tillad mig at stille dig et par spørgsmål, så jeg kan forstå hele situationen. Er du sikker på, at du og dine venner alle opfyldte betingelserne for at være berettiget til denne bonus? Kunne du venligst poste et link til den henvisningsbonus, du skulle modtage her i denne tråd? Jeg vil gerne tjekke bonusvilkårene.
Desuden forstår jeg din frustration, men det er vigtigt at bemærke, at hvert casino har sin egen unikke bonuspolitik og belønningssystem. En bonus er i bund og grund en gave fra casinoet, og det er op til casinoet at afgøre, om du er kvalificeret til den, og hvilke regler der gælder. Hvis du ikke har modtaget denne bonus, er der sandsynligvis en specifik årsag til det.
På forhånd mange tak for dit svar.
Med venlig hilsen,
Kristina
Dear juniorcdb,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Are you sure that you and your friends all met the conditions to be eligible for this bonus? Could you please post a link to the referral bonus you were supposed to receive here in this thread? I would like to check the bonus terms.
Furthermore, I understand your frustration but it's important to note that each casino has its own unique bonus policy and reward system. A bonus is essentially a gift from the casino, and it's up to the casino to determine if you qualify for it and what rules apply. If you haven't received this bonus, there is likely a specific reason for it.
Thank you very much in advance for your reply.
Best regards,
Kristina
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