Jeg postede for nylig en negativ oplevelse, jeg havde, mens jeg spillede på Flappy Casino. Jeg havde mange problemer med, at mine indbetalinger manglede, fik DNS-omdirigeringsfejl og en udbetaling, hvor jeg blev shortet $100,00, da jeg blev modtaget via min BT Wallet.
Efter at have fremskyndet dette, tog en leder over og kiggede over min konto. Liam, som var støttende, forstående og sikrede, at problemet blev undersøgt, beroligede mig.
Det, der adskiller dette casino, er, at dette sker hele tiden for spillere på alle online casinoer med problemer, de oplever med reelle problemer, hvor resultatet af hver interaktion og anmodning ignoreres, eller du ikke får fordelen, hvis du er i tvivl; Forståelse af, at spillere, der taber penge, vil sige og gøre alt for at få deres penge tilbage, forstår jeg tøven og de strenge regler, der er håndhævet for ALLE spillere, at der ikke vil blive returneret penge, ingen bonusser belønnet, og jeg får at vide, at billetten var blevet lukket; alt imens disse spillere kommer til denne side for at klage for at give dem et dårligt rap på trods. Mens andre som mig selv gjorde det af alle de rigtige grunde, vel vidende at jeg ikke tog fejl. Jeg ville ikke stoppe, før jeg blev ignoreret, blokeret eller direkte forbudt.
Takket være Liam og hans team fik jeg endelig refunderet mine manglende indskud efter en grundig undersøgelse. Et stort shout out til Marcus, som jeg chattede med næsten dagligt og bad om opdateringer. Han er en fantastisk supportspecialist, som er en af de meget få, der har KUNDESERVICE i VERDENKLASSE. Det var dejligt at chatte med ham hver gang, i betragtning af hvor frustreret jeg var i min situation.
Så er du klar til at begive dig ud på en spændende rejse fyldt med spænding, underholdning og uovertrufne belønninger? Besøg Flappy Casino, du vil ikke blive skuffet, det er et sted, hvor din tilfredshed er deres højeste prioritet.
Jeg forstår, at begyndelsen nogle gange kan være stenet, men jeg tror på, at de virkelig gør tingene rigtigt. De lyttede til min feedback og har truffet afgørende foranstaltninger for at sikre, at den samlede oplevelse var intet mindre end enestående.
Sikkerhed er det eneste emne, jeg håber, de tager mere seriøst. Deres platform overholder de grundlæggende industristandarder med en score på 22 ud af 100:( Jeg håber, de lytter og ændrer dette, men for dem er jeg bare en lille fyr ude efter opmærksomhed. Eller det vil nogle måske tænke, så vi får se De har for nylig løst et DNS-problem, hvor jeg ikke var i stand til at spille noget blackjack-spil, så hele tiden jeg spillede slots, hvilket er sjældent for mig. Nu hvor hans er rettet, vil jeg snart tage tilbage dertil for at slå til bordene og hav det sjovt :)
I Recently posted a negative experience I had while playing on Flappy Casino. I was having many issues with my deposits missing, getting DNS redirect errors and a withdrawal that I was shorted $100.00 when received via my BT Wallet.
After accelatng this , a manager took over and looked over my account. Liam, who was supportive, understanding and ensured the issue was being investigated put my mind at ease.
What sets this Casino apart, is that this happens all the time to players on all online casinos with issues they experience with real problems where the outcome of every interaction and request is ignored or you are not given the benefit if the doubt; understanding that players who lose money will say and do anything to get their funds back, I understand the hesitation and strict rules enforced to ALL players that there will be no funds returned, no bonuses rewarded, and are told the ticket had been closed; all the while these players come to this site to complain to give them a bad rap out of spite. While others such as myself did it for all the right reasons, knowing that I was not in the wrong. I was not going to stop until I was ignored, blocked or straight up banned.
Thanks to Liam and his team, I was finally refunded my missing deposits after a thorough investigation. A big shout out to Marcus who I chatted with almost daily asking for updates. He is an amazing support specialist who is one of the very few who carries with him WORLD CLASS CUSTOMER SERVICE. It was delightful to chat with him each time, considering how frustrated I was in my situation.
So, Are you ready to embark on an exhilarating journey filled with excitement, entertainment, and unparalleled rewards? Go visit Flappy Casino, you won't be disappointment it's a place where your satisfaction is their top priority.
I understand that beginnings can sometimes be rocky, but I believe they are truly making things right. They listened to my feedback and have taken decisive action to ensure me overall experience was nothing short of exceptional.
Security is the only topic I hope they take more serious. Their platform adheres to the basic industry standards, with a score of 22 out of 100:( I hope they listen and change this, but to them I am just a little guy out for attention. Or so some may think, So we shall see. They recently fixed a DNS issue where I was unable to play any Blackjack game, so the entire time I played slots which is rare for me. Now that his is fixed, I will be heading back there soon to hit to it the tables and have some fun :)
