321CryptoCasino – generel debat

Hvis du vil diskutere noget i relation til 321CryptoCasino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Good morning

Hope you are well

I have had issue with 321cryptocasino.com. I searched best crypto casino and find in your site 321cryptocasino with good reputation and except uk players. Well I registered account with them and deposits twice. I have put my uk address phone number etc.. everything was OK until yesterday, I couldn't login to my account which uk not allowed to login or registered. I have contacted customer service and explain everything but they are refusing to paying me my deposits back. They are not allowed uk customer for over months but in your website says they are except uk players. Can you please contact them or help me with my refund. My username Erhan88

Best Regards

Erhan Sucin

Hi, I'm sorry to hear that. Regarding the restricted countries - we always use the information that we find on the casino's website. We update our review every year, but it's highly possible that they updated their terms and conditions, but we didn't update the review since then. I can see the last update was done in December 2020.

Anyway, I suggest you to submit a complaint regarding this. You can do it here: https://casino.guru/complaints/create

Hi Daniel

Hope you are well

I already made official complaint regarding this.

Best Regards

Erhan Sucin

Alright, I hope we'll be able to help 🙂

Kan ikke logge ind og jeg spurgte kundeservice om jeg har en konto på casinoet og de svarer ikke og der står at man skal betale hvis man ikke logger ind.

Jeg er ikke engang sikker på, om jeg har en konto længere.

Er kasinoet stadig åbent?

The website works for me. You definitely don't have to pay anything if you don't log in to a casino. Do you still have some balance in the casino?

Hej, jeg tror jeg har tilmeldt mig...

Men skal jeg betale noget, hvis jeg har registreret mig, men ikke logget ind.

Og aldrig betalt noget!

Ved du det?

Hello there.

I wouldn't say you must deposit because you registered in the casino. Just make a note to make sure you will not create multiple accounts in the future when you're ready to deposit.🙏

If I miss the point, however, let me know.

Jeg ville vide, om du skal betale noget, hvis du ikke logger ind.

For der står: De hvilende konti skal betale noget.

Support svarer ikke, og jeg er ikke sikker på, om jeg har oprettet en konto.

Now I understand your concern!

So, it's about the warning, well it says: "This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months)."

Since you have not deposited in the casino yet, this rule does not apply to you, because there is NO active balance in your casino account. Don't worry.

This rule only concerns players with dormant accounts with an active balance.

Basically, to avoid that you should always stop playing in the casino when all has been withdrawn or lost to avoid fees. Is it better now? 🙂

To make sure, I would check your email box to find the confirmation email. Once it's there, saying something like "you are now registered or welcome" I'd say the process was completed.

If you're unsure, let me know.

Jeg kan ikke finde en e-mail mere, men mit brugernavn er xMichaelx og jeg har prøvet at logge ind, men jeg kan heller ikke logge ind med en ny adgangskode.

Jeg har bestemt ikke indsat noget der, bare rolig længere

Jeg er så taknemmelig for, at du hjalp mig.

Great, so there is nothing to be concerned about, I'd say. 🙂

Happy to help!

If you ever struggle again, come here and ask✨

Hej Radka! De har fuldstændig slettet min konto, skal jeg betale noget?

Hello there!

I guess the situation is still the same, isn't it? If you have never made a deposit and the account has been deleted, I wouldn't worry. 🙂

May I know what makes you so concerned? Maybe I can be more helpful after all.

Nej, jeg har aldrig indbetalt noget på dette casino!

Hvad betyder det?