Alienbet Casino – generel debat (side 2)

Good to know.. limit withdraw of €1.000 euro a day. That’s ridiculous, but true. My withdraw cancelled over and over so hit the chat and ask about it…

they told me €1.000 a day 😆

Hi yes it's as you say €1000 per day. 

As for the withdrawal, I saw that you have already managed to file a complaint about this problem. However, has the casino commented on why your withdrawal still ends up cancelled?

Anyway, we'll have to wait and see where your complaint goes from here. If you have anything new, don't hesitate to let us know. I'll be waiting.

They close my account after i make a complain on this forum. Not welcome anymore and my ip is blocked or something.

also asking to close my account on 16 sept without any response.. so kept depositing. Lost a lot again.. I don’t know why they has just a high rate on casinoguru. Withdraw is low and ridiculous, reviews online are shit and you read all the same.. nobody get a response by email.

they promise a answer in 12 hours. I didn’t recieve any answer since I ask to close my account during gambling issues.. the casino deserve a lower rate in my opinion.

ill give it up and report them to the kansspelautoriteiten (KSA) for running illegal on the Dutch market.

So it's pretty sad and not right in my opinion that they suddenly closed your account. 

As for the reply, from what I've seen in this thread, you're not the only one who didn't get one, which is not normal I'd say. 

Well, let's see where Tomas goes with your complaint, but I hope he can help you. 

Regarding the KSA report- have you filed a complaint there as well ? If you make progress can you let us know how it goes ? Fingers crossed. 🤞🤞

Jeg modtog et svar fra KSA på hollandsk, så du skal oversætte det. De vil arbejde på det... det venter bare til næste år. Men jeg er 100 % sikker på, at Aquarius begrænser, hvor alienbet spiller, vil få en kæmpe straf.

Ir/fru,

Vi har modtaget din e-mail i god orden.

Nedenfor er en forklaring på, hvad Spillemyndigheden (Ksa) vil gøre med din anmeldelse.

meddelelser

Din rapport er vigtig for Ksa. Ksa registrerer og analyserer indberetninger om spillemarkedet, og hvis Ksa fastslår, at der er begået en krænkelse, kan den træffe foranstaltninger mod gerningsmanden. For mere information henvises til hjemmesiden .

Endelig

Du vil ikke modtage individuel feedback om din klage eller anmeldelse. Ksa giver heller ingen udtalelser om igangværende eller planlagte undersøgelser.

Venlig hilsen,

Offentlig information

………………………………………………………………………………………………………………………………………..

Kommunikations- og Strategiafdeling

Spillemyndigheden

Anna van Buerenplein 45A, 2595 DA Haag

Postboks 298, 2501 CG Haag

T 070 302 1300

F 070 302 1399

E info@kansspelautoriteit.nl

W http://www.kansspelautoriteit.nl

Well, I see you didn't wait for anything and took everything into your own hands. It's just a pity that the case will have to wait until next year, I'm a bit sorry about that. Anyway, thank you for sharing this with us. 

However, Tomas also replied to your complaint, so it would be good if you answered his questions here so he could move on. 

Well, I'm very curious to see how this all turns out in the end. If you have any more news don't hesitate to let us know. We will be glad for any additional information. 

Jeg har tænkt mig at gå på mandag uden fejl og tage alle print af samtalerne, fordi jeg indsatte 35, jeg fik 35 som bonus og jeg kan ikke hæve det, bed mig om at satse 2450, det er vanvittigt, det gør jeg ikke selv har det beløb, og for at gøre ondt værre, refunderer de ikke, jeg vil sagsøge i små krav, og jeg vil rejse mig. på de spillefora, der har

Hi, since you took the bonus, did you meet the wagering requirements ? It is possible that the amount of 2450 is the sum you still need to wager to meet the full bonus. Can you try asking the casino if this is the case and let us know ? 

De betalte mig ikke, og de lukkede min konto, de beholdt de penge, jeg indsatte fra pix, og de blokerede mig, spil ikke på dette kasino, jeg blev bestjålet.

Hello.

I'm sorry to hear that. To find more details, I browsed your complaint briefly, but I could use a hint.

Do you know why your account was blocked in the first place?

Since the complaint also refers to a missing deposit and probably also to a missing withdrawal, I feel this question is truly important.

For anyone who wishes to learn more details, the complaint is here.

Well, I'll wait for your kind reply.

It’s ridiculous you delete my honest review about Velobet. Maybe better for guests to switch to some other platform if people are not allowed to write a honest reviews

Jeg deponerede det også, og de forsvandt med mine penge

Hello,

To provide a full picture, it would be cool to mention the explanation given.

May I assist you with that?

"Hello, and thank you for your experience. We believe that the first verification can be complicated for several reasons, due to which the associated withdrawal might take longer to proceed. Kindly give it a few days, then come back and submit a new review containing further information. 

Thank you for your understanding."

Have you noted that I asked you to submit a new one after you waited a reasonable amount of time?

At this point, it's not about you and your experience; this is about being fair.

Hej, jeg har haft en afventende udbetaling i næsten 2 uger på AliensBet platformen.

Kan du venligst frigive min tilbagetrækning? Jeg lagde penge ind, som jeg ikke burde have, fordi jeg troede, det var en pålidelig platform, men det er den tilsyneladende ikke.

Jeg har en baby, og disse penge ville hjælpe meget, da hans ting er ved at løbe tør.

På forhånd mange tak.

Hello, I don't think that's quite how it's going to work. If you need the money, it's best not to play in the casinos, that's probably what I would recommend right off the bat.

Regarding your withdrawal, is there a reason why you have not been able to withdraw for almost 2 weeks ? We give casinos exactly 14 days to resolve the withdrawal issue. Additionally, do you have a verified casino account ? 

Let me know where you stand.