1 år siden
Scam casino, de tjekkede min konto, jeg anmodede om tilbagetrækning af midler, de blokerede mig, de beholdt mine penge, som jeg indsatte og min fortjeneste!
Automatisk oversættelse:
bet O bet Casino – generel debat (side 2)
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1 år siden
Your account was verified? Were you playing with a bonus or real money only? Have you tried to contact support to know why the account was blocked?
You can file a complaint here: https://casino.guru/complaints/all
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1 år siden
Scam casino, de tjekkede min konto, jeg anmodede om tilbagetrækning af midler, de blokerede mig, de beholdt mine penge, som jeg indsatte og min fortjeneste!
Automatisk oversættelse:
1 år siden
Hi, the player SunsetGaze basically asked everything necessary.
I think that if you believe that you have done nothing wrong, it would be wise to file a complaint on the above mentioned link.
However, the casino also stated why it blocked the account ?
1 år siden
Jeg vil registrere klagen, mange tak ven.
Automatisk oversættelse:
1 år siden
Feel free to update us on the progress. Good luck to you!
6 måneder siden
Hej alle sammen, jeg har forsøgt at hæve alle mine penge i mere end 3 måneder.
Jeg indsatte 100 dollars, opfyldte kravene til deres rollover... så med de rigtige penge fortsatte jeg med at satse og spille roulette. Min saldo steg til $1922...da jeg forsøgte at hæve pengene, betalte de mig kun $627...deres svar var "Bemærk venligst, at vi formåede at betale dig beløbet for dit indskud, det var en risikoafdelingsbeslutning"
Med den resterende saldo ($1295) fortsatte jeg med at satse på roulette og andre online casinospil, og min saldo steg til $1522
De ønsker ikke at betale mig $1522, det vil sige... min anmodning om udbetaling er ikke blevet behandlet endnu... Og når jeg sender e-mails ved de kun, hvordan de skal svare på dette: "Bemærk venligst, at din konto er under undersøgelse af Risikoafdeling.."
Min konto er fuldt verificeret, og de har intet argument for ikke at ville betale mig mine rimelige gevinster (for sportsvæddemål og onlinekasino)
Fra nu af nævnte jeg, at de begrænsede mig i sportsvæddemål (jeg kunne ikke satse mere end 2 dollars). Men det gjorde de og lod mig stadig bruge kasinoet.
Automatisk oversættelse:
6 måneder siden
Hi, I'll start by saying that this was not the best choice of casino, as its safety index is quite low.
However, according to what I've heard, you are verified and your account is currently under investigation. Did the casino at least tell you approximately when it should end and let you know ? Apparently they are checking gamplay or something like that so you will have to be patient.
Anyway, did you play with any bonus at the beginning when you said you had to meet the conditions ?
However, since it's been 3 months I wouldn't think too much and open a complaint here on this link and our team would try to help you somehow.
Do you think you'll go for it ?
6 måneder siden
Hej
Jeg sætter pris på din støtte og respons
a. Kasinoet fortæller mig kun "Selvom vi forstår dit ønske om information, vil vi gerne informere dig om, at vi ikke kan give en specifik tidsramme for færdiggørelsen af en undersøgelse."
b. Ja, jeg opfyldte alle bonuskravene. Jeg overholdt alle dens vilkår og betingelser. Så de penge, jeg vandt... Jeg tjente dem ved at spille på sportsvæddemål og online roulette.
Til sidst skrev jeg en e-mail til Curacao Gaming, og de svarede mig med følgende:
"Kære hr. / frue,
Vi har modtaget din e-mail.
Udfyld venligst vedhæftede formular. Inkluder også alle e-mails, chats eller anden korrespondance, der understøtter dit problem. Vi har også brug for en bekræftet kopi af dit offentligt udstedte id/adressebekræftelse.
Vi kræver også en kopi af pengekilden for at placere væddemål i henhold til AML-politikkerne.
Når vi har modtaget oplysningerne, kontakter vi vores licenstager.
Med venlig hilsen
Gaming-Curacao.com
Tak igen for dit svar og din hjælp.
Automatisk oversættelse:
6 måneder siden
Thank you also for your reply. So you've passed it on to the licensing authority from what I can see. Did you give them everything they asked for? I'd be quite curious to know when and what they'll write you off.
As for the questions answered, I understand that if the casino is still investigating, they can't tell you anything specific yet so they don't confuse you unnecessarily, and they can't give you a timeframe, even though it would be important to me. It is essential that it does not take them several months, but at least they could give you some kind of reassurance.
Therefore, the only thing we can do at the moment is to wait and hopefully the casino will get back to you soon with the result. If not, you can use our free feature which I have already mentioned and given you a link to it - complaint, as an alternative, you can wait for the authority to write you back.
If you have any news, be sure to let me know.
I'll keep my fingers crossed. 🤞
6 måneder siden
Hej
Jeg har tænkt mig at sende dokumentationen, selvom det forekommer mig mærkeligt, at de beder mig om "kopi af kilden til midler til at placere"... da mit indskud kun var på 100 dollars. Men det tror jeg, jeg vil
Mange tak alligevel, jeg vil skrive min klage i det link, du gav mig. Fordi der er gået mere end 3 måneder, er det for lang tid for mig, og jeg får altid de samme e-mails: "Bemærk venligst, at din konto er under undersøgelse af risikoafdelingen..."
Automatisk oversættelse:
6 måneder siden
Opdatering:
Jeg indgav min klage, men jeg kunne ikke uploade alle filer og beviser (der stod, at der var en fejl, og at filen ikke kunne uploades)
Hvordan kunne jeg gøre det?
Automatisk oversættelse:
6 måneder siden
Well, thanks for the update from your side.
Regarding the complaint, try to post evidence if you can only post 3 in one post and then write a new one with another three and so on.
I also think it's right if you send them what they want and hopefully it will all be over soon and you will know the result.
I wish it will be fair and you can tell me whatever new things you find out.
3 måneder siden
Hi everyone. I've been seeing a lot of issues here and I just wanted to ask if anyone has actually ever gotten their funds from this casino.
3 måneder siden
Hello, based on what I saw in our review, I would say it's not worth playing here. The safety index is very low, so I wouldn't really try it to avoid any problems. Also, the complaints that players have made against the casino are mostly unresolved and the casino doesn't respond to us at all, so if something were to happen, you probably don't have many options for help.
So think very carefully whether you want to deposit in such a place or not.
It's good that you came here for information.
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