Gama Casino – generel debat (side 4)

"How else do you explain that a casino like Gama or Cat is top rated by you but every 2nd player has problems?"

Simply because more players are keen to complain directly here on the forum or create complaints through the Resolution Center, players without issues do not submit complaints, do they?

Have you noticed players just come here to share their suspicions and fears about online casinos?

So, your numbers only reflect a part of the players - the outcome is not accurate. If you know about others who believe been scammed make them submit complaints. Every time we caught a casino doing something unfair, there are consequences, BUT we have to catch them first. Accusations are just the beginning.

Furthermore, you should browse each casino's tab called "safety index explained" as the name says it contains an explanation. This article was created to cover the process step by step. Read it, please.

It is, however, just a part of the whole picture, complaints as well as user reviews cover the rest.

Sure, casinos should never do that. What is the point of the question, please?

There is no chance for us I know about to take advantage of addicted players. So, what am I missing?

Hello!

Are we talking about the same complaint? Because I still can't see that here.

https://casino.guru/catcasino-the-player-s-deposits-are-not-refunded-by

I guess it is another complaint created under a different profile, isn't it?

As I said no time to go through that all, so - thanks for bringing it up and saving me time.

If this is true, well, I'm looking forward to seeing the casino's response for sure!

Hi, I'm wondering, you say that:

"Also, I have now read of two negative reviews of Gama that just don't get published."

What do you mean? How can you read reviews that weren't published?

Som jeg kan se, har flere spillere allerede spillet med Cat Casino og Gama Casino (som begge hører sammen). Jeg har problemer med Gama Casino.

Jeg har allerede fået tilsendt en tilbagetrækningsbekræftelse på Neteller, og pengene ankom aldrig.

Derefter blev jeg lovet, at hvis jeg opgiver mine bankoplysninger, vil pengene blive overført med det samme. Jeg skrev så, at jeg kun ville give mine bankoplysninger, hvis jeg kunne få pengene med det samme. Chatten lovede mig det også og gjorde opmærksom på, at betalingen ville ske med det samme. I hele 7 dage udsatte chatten mig igen og igen og kunne ikke give et svar.

Først efter disse 7 dage blev der sendt en e-mail til mig om, at de havde brug for mere data fra mig. Hvordan kan du tage så lang tid bare at anmode om data?

Jeg oplyste selvfølgelig også de øvrige data, hvorefter casinoet igen sendte mig en mail om, at pengene var overført.

Det var 3 hverdage siden, og min bankrådgiver bekræftede over for mig, at en international overførsel også tager maksimalt 2-3 dage. Kun i meget sjældne tilfælde tager det længere end 3 dage, og derfor har jeg igen en meget dårlig fornemmelse af, at casinoet ikke vil udbetale mine €1.800.

Jeg har også allerede skrevet til Anastasia på Telegram, som kun svarede, at hun ville se på det. Herefter var der dog ingen yderligere reaktion.

Nu må jeg vente til mandag igen i håb om at pengene endelig kommer. Jeg har aldrig oplevet, at et casino har sendt en e-mail med bekræftelse af udbetaling og derefter ikke har modtaget pengene.

Hver dag du venter, bliver du vred, og ingen giver dig nogen information. Casinoet kan ikke kontaktes undtagen via live chatten, som er lige så uvidende som du er og ikke har direkte kontakt med økonomiafdelingen, så det er fuldstændig meningsløst.

Gentagne e-mail-anmodninger ignoreres simpelthen, og når du først får et svar, er det intetsigende og selvmodsigende.

Min selvtillid er helt væk og når jeg kigger på min bankkonto igen på mandag, så er der nok ingen penge der igen. Det har været sådan i 26 dage nu.

Hvorfor beskriver jeg dette så detaljeret? Det kan jeg fortælle dig. Casino Guru lister i øjeblikket 5.669 casinoer og vælger du casinoerne ud fra den højeste rating og dermed den højeste sikkerhedsstandard, så ligger Cat Casino på en 20. plads og Gama Casino er i TOP 100. Og det ud af 5.669 casinoer.

Man ville forvente noget andet af sådanne højt vurderede casinoer, og det er et mysterium, hvordan Casino Guru kan vurdere disse to casinoer så højt. Som du kan se her i tråden, var der lignende problemer med casinoet dengang og på det tidspunkt var vurderingen 8,5. Nu er vurderingen 9,3, selvom casinoet allerede flere gange har optrådt tvivlsomt og åbenbart har betalingsproblemer.

Jeg tilmeldte mig i øvrigt kun hos Gama Casino på grund af Casino Guru dengang, fordi det har så høj en rating, og jeg stolede på Casino Guru her. Med 5.669 casinoer må 20. og også 100. pladsen være absolut top casinoer, men bestemt ikke casinoer der behandler deres spillere sådan.

Jeg skriver gerne her igen, når jeg endelig modtager mine penge. Jeg er spændt på, hvornår og om det overhovedet sker.

Hello,

it is because we try to keep up with spammers who abuse the forum daily. It is our way to keep the forum clean without dangerous links and advertisements. I would blame the word "Telegram" in this concrete case.

As you see, the post has been approved. I'm sorry for the trouble.

I believe Guru, for some reason, is protecting this group of casinos.

We are not.

May I get you back to the bottom of the discussion?

https://casino.guru/forum/casinos/gama-casino---general-discussion/4

There is no need to repeat the same in another thread, I'd say.

Jeg har et indlæg på mere end 3.000 tegn her, som afventer gennemgang. Hvad skulle det? Siden hvornår bliver indlæg i forummet først tjekket? Jeg lægger mange kræfter i indlægget og derfor beder jeg dig om at frigive dette indlæg.

May I ask you to stick with the subject right here?

https://casino.guru/forum/casinos/gama-casino---general-discussion/4

I won't repeat the same communication multiple times, I really do not have the time for this. Sorry, I'm just being honest.

I decided to move all posts here since all sound related to Gama Casino.

I ask you both to stick with this thread. There is no need to make the forum messy for others.

I hope we can agree on that.

Hi

Hi man good luck

Issues perhaps? I hope not!

Yeah, same here.

One realistic answer to their payment problems might be the fact that they are a russian owned casino. What I mean with this is that maybe they have trouble paying due to worldwide sanctions against russian owned businesses. Could also be that they are total scammers.

Hello there,

Thank you for your feedback.

We deeply apologize for the inconvenience caused by ongoing technical problems that are impacting the withdrawal process. Our team is diligently working to swiftly resolve these issues and restore seamless functionality.

Would you kindly provide a comprehensive description of the situation by sending us an email at aleksandra.ru@cataffs.com, including your ID or the email associated with your registered account?

Hello there,

Thank you for your feedback.

We want to express our sincere apologies for the current technical difficulties affecting the withdrawal process. Rest assured, we're dedicated to resolving these issues promptly to ensure uninterrupted services.

We kindly request you to share a detailed account of the situation by reaching out to us via email at aleksandra.ru@cataffs.com. Please include your ID or the email linked to your registered account.

Hello there,

Thank you for your feedback.

We would like to review this situation in more detail, as we have not encountered similar situations before.

Please write to aleksandra.ru@cataffs.com with your ID or e-mail address where your account is registered.

20 times tried to withdraw my money and every time withdrawal cancelled and i have verify profile , credit cards and everything! Please help!

Hi, according to the complaint you managed to file, I noticed that you were not able to withdraw due to technical problems. I also see that the casino replied to you and said that you need to make a withdrawal to a MasterCard card, which you do not have yet. 

However, once you have processed the card and made the withdrawal again, could you let us know how it went and if there were any other problems or if everything went well ?