Kakadu casino review

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The best thing to do would probably be to communicate with Nick and answer his questions. He's described what you need to do to make it apparently okay. Could you take a look at it then?

Jeg sendte casinoet et komplet kontoudtog i dag, men det er stadig ikke nok for dem. Jeg skulle have overført 20 euro den 29. december 2024. De vil have bevis for det, men det er der ikke noget, for kontoen var først dækket den 30. december 2024, så jeg kunne ikke foretage overførslen før 30. december 2024. Jeg ville gerne gøre det den 27. december 2024, men jeg skulle stadig lave en skabelon til 20. euro. Så pengene blev først sendt den 30. december 2024, og kasinoet modtog også dokumenter om det. Så når jeg har mine penge, logger jeg af der, sådan et kasino behøver du ikke. Jeg er 71 år gammel og har spillet i evigheder, men jeg har aldrig oplevet sådan et kasino, og det er kun omkring 170 euro. Jeg tror slet ikke, de vil betale, vi er nu på den 23. mail.

I understand, there have been problems with similar cases in the past, if I remember correctly at other casinos, that the money showed up on the bank statement a day late.

Anyway, if you have proof of that, I don't know what else you should provide. Anyway, Nick will be here to try to help and hopefully he will succeed.

I'll keep my fingers crossed.🤞

sikkerhed sikkerhed

12:16 (2 timer siden)

til mig

Kære hr. Brandt,

De skærmbilleder, du sendte os, refererer til en mislykket indbetaling, der var afventende længe efter den vellykkede indbetaling. Vi kan desværre ikke bekræfte din betalingsmetode fra disse skærmbilleder. Som nævnt ovenfor bedes du give os besked, hvis pengene til denne mislykkede indbetaling er blevet refunderet til din bankkonto.

Hvis du ikke selv kan finde den vellykkede indbetaling og ikke ønsker at sende os et kontoudtog med transaktioner foretaget efter den 30. december, anbefaler vi, at du kontakter din bank og anmoder om et kontoudtog, der viser den vellykkede indbetaling.

Venlig hilsen,

Casino Kakadu sikkerhedsafdeling

Vedhæftet er kontoudtoget fra min konto

Her kan du se, at pengene er ankommet og modtaget. Efter flere forsøg på at overføre pengene, som blev afvist hver gang, fordi realtidsoverførslen ikke virkede, overførte jeg dem så normalt til kasinoet, som så virkede.

Yes, I see, and I also noticed that you also communicate with the casino in Complaint. Therefore it will be good if you provide them with what they ask for. They are quite clear, they said that they have already checked something and they need your transaction history from December 30 till today. I don't think that should be a problem for everything to go smoothly. 

Once you send it to them, I firmly believe that there will be no further obstructions. 

Det hele fik de allerede i går, der står 2 salg, 30/12/24 og så indtil 14/01/25. Hvad vil de nu?

Jeg har lige modtaget information fra casinoet om, at min konto er fuldt verificeret, og at jeg skal indsende en udbetalingsanmodning.

Great news, I would say, finally. I would also like to point out that I would prefer not to put posts on the forum that may contain some sensitive information and the like. You'd better keep those in the complaints section, where they can make your message locked so that others don't see it. You never know who might use what. 

Now the final step will probably be the withdrawal, so I wonder how long that will take. 

Could you let me know when something changes on this as well? 🙂

Ja, pengene var der i går aftes, og vi modtog straks en e-mail, der bekræftede, at vi havde lukket din konto. Men mange tak for din støtte og hjælp.

Selvfølgelig vil jeg udelade vurderingen, du har ret.

Hilsen fra Hamborg

So I'm glad you got the money. I see you probably won't be playing in the casino anymore. 

So feel free to leave your user review. 

May you do well. 🙂