Jeg foretog en hævning fra leon casino i lørdags, og pengene er endnu ikke kommet ind i min bank, tjenesten siger, at betalingen bliver verificeret.. Jeg har sendt alle de efterspurgte dokumenter korrekt, og det lykkedes, de fortalte mig.. hvad skulle jeg Jeg gør? Jeg venter; Jeg får aldrig min indtjening
Hey, you don't have to be skeptical right away. Based on what you describe, you're going through account verification. When you sent the documents, everything was fine and they were all approved ? Only when you pass it successfully you will be able to get the money. So try to tell me at what stage you are and don't stress. 🙂
Jeg sendte alle de udbetalinger de bad om og modtog en vellykket bekræftelsesbesked.. nogle små hævninger som jeg havde lavet 200 150 euro de satte det straks ind nu fordi det er et ret stort beløb de siger at det ikke er en kontobekræftelse men en betalingsbekræftelse
Oh, so now you're going through payment verification. So the casino is still checking, yes ? If so, you'll have to wait until it's over and see how it goes. I hope good.
Forskellen er betalingsbekræftelsen.?
Og hvad styrer det helt præcist? Der er ingen bonusser, jeg behøvede ikke at hæve noget, jeg lavede en indbetaling, jeg spillede, jeg vandt, jeg foretog en udbetaling og balance, det er enkelt
So the casino obviously makes the checks that are necessary for them and they make them to every player. You won't be able to make a withdrawal until they are finished and successful, but I believe they will be over soon and it will be possible. So you will have to hold out and see what condition it is in.
Let me know if you hear anything new.
Ud fra din erfaring, hvor mange dage varer det? I dag er det tredje arbejdsdag, er der en chance for, at mine penge ikke kommer ind? Siden dataene er som jeg fortæller dig?
I'm not too sure, because I don't play in casinos, but it's different in various casinos. In some places they can have the check done in a couple of days and in others it can take a bit longer. But surely the casino should let you know how it is and not contact you after long time. So be sure to let us know and if the situation will be bad bad, we'll try to help.
Tak, jeg venter
Hvor mange dage og derefter skal jeg bekymre mig om, at noget går galt, og at mine penge ikke kommer ind?
I guess it's individual, personally I'd probably start to worry if it's been over a week and the casino hasn't told me anything when you say they only have to verify one thing. That's when I would start thinking about asking them how it's progressing and what's going on. If they didn't answer me then my suspicions would be higher and I would go ahead and file a complaint.
However, we give casinos 14 days to resolve KYC and therefore check documents and after that time our team will intervene, so try to hang in there and see what happens next.
fraudsters of the highest level. I created an account and deposited PLN 40. I won PLN 4,000 at roulette without any bonuses. later, for a week I sent various documents which, due to the law, were very difficult to obtain. Once I succeeded and they accepted the documents. I made my payment on Sunday. Nothing happened until Tuesday, I wrote to them and received a message that I was creating multi-accounts and they were blocking my account. I didn't even use the welcome bonus because I play roulette. let alone set up multi-accounts. But it didn't happen to the poor guy, I just contacted a good lawyer in Malta and sent him 1,500 euros to solve the case. such people belong in prison. these are scammers of the worst type. don't play here you will lose all your money.
I'm sorry to bother you with questioning, yet I feel I could use your help with a few thigs here.
The way I understood your description, your account was closed due to multiple account breaches. Has anyone from the casino provided anything at all proving what they previously accused you of?
Personally, I have little against decent lawyers, but on the other hand, Casino Guru investigates similar situations for free - did you know? It's not that we can guarantee success, of course.
May I know how far you have come with such costly services? Others may find it interesting at some point.
I certainly do. 🤔
Casino Leon96.casino træktyve havde en 200% indbetalingsbonus, du skulle spinde 8000. Jeg gjorde det, jeg var 1200 op, og de krediterede mig kun 200, fordi det beløb, du kan få, hvis du er færdig med at spinde, er dobbelt!! Da jeg spurgte dem om vilkårene for bonussen, fortæller de mig, at de ikke har dem, fordi det var lukket, fordi det var for udvalgte kunder. Det er det, jeg vil klage
Does anybody can help with this casino???
Hi there!
If I'm not mistaken, you would like to complain because you took a sort of very unfavorable deposit bonus without consulting the rules, it seems at least, and consequently the casino insisted on the terms. Is that so, please? I'll be grateful if you correct me, of course.
Just to be sure, may I know whether you took the bonus deliberately and if the terms were available when you accepted the offer?
In any case, the complaint feature is available right here 👈. Do try it out
The terms was available but in the promotions of bonus none of the bonus says take 200% of your deposit you have to wagering 8000 and if you do it and you are 1200 up we give 200%of your starting deposit back instead of the winning ammount!!!And when i was asking for the terms to see my self the offer they told that they can't give the terms be ouse doesn't exist with the wxcuse that the offer was for specific clients!!!.
Look i took 200% of the deposit to play.The wagering amount was 8000 i cover it.I was winning extra 1.220 euros when i ask to transfer the money from the bonus to ky account in order to make a withdraw they transfer from the extra 1220 that was up just 200 and when i ask them the terms they told that they don't have the terms because it was for specific guests
Then you should really try to file a complaint by using the link Radka posted previously and describing the whole issue. Our team will have a look at it, and hopefully we'll be able to help you out.
What do you say?
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