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Lucky Legends Casino – generel debat (side 7)

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3 måneder siden

Hello! I'm am posting here hoping to get some assistance in receiving a redemption request from the Lucky Legends Casino App. I requested a redemption for 500.00 that I won on 6/24/2024. I only emailed them once to check on the status and noticed two days ago(7/17/2024)that the request was denied due to inconsistencies with my account. I made sure I followed all the rules and regulations so that I might avoid this issue. Today I noticed that the funds were back in my Casino funds account and have since, requested another redemption. I have all emails that I've sent and received saved as well as screenshots of my requests. If someone could assist me in this, I would greatly appreciate it.


Joshua M.

mccallionjoshua
3 måneder siden

Hello, it has been going on for quite a long time and we give casinos 14 days to send money to the player. But if there were some inconsistencies with your account what exactly does that mean ? What payment method do you use to withdraw ? 

Of course, if you don't know what to do next and how to resolve this situation with the casino, you can file a complaint with us.

You can do so at this link. ⬅️

Will you do it?

3 måneder siden

Oh, they are so dodgy.Currently have an open case through another arbiter for LL shortchanging my withdrawal.

niclessner4
3 måneder siden

Hmm, could you say a bit more because neither I nor the other players seem to get much out of what you wrote. I see that this is about your withdrawal, which you probably haven't got yet. What is the casino's reason and how long have you been waiting ? Where did you report them ?

Jaro
3 måneder siden

As of now nothing is resolved. I made a whole new account. And they are still saying it's not the right account. It's a checking account through my bank. With just my name on the account. Then they say they need pdf copy of my bank statement which matches the new account. So I sent that. Everything is legit and they are still telling me no.

kpease13
3 måneder siden

I see that this has been going on for quite a long time and you did the perfect thing by lodging a complaint. 

I know this is certainly not pleasant at all and if you made a new account to withdraw money and it wasn't even enough for the casino to send it to you, we'll see what we can sort out and we'll be able to help you.

If you say nothing has changed, then we'll have to wait for further developments. 

I hope it turns out well.

3 måneder siden

Angående min seneste tilbagetrækning.

14.jun Anmodning om tilbagetrækning

2. Juli Anmodning om tilbagetrækning godkendt

Det blev gennemført den 24. juli f.Kr.

Det tager cirka 30 hverdage.

Alligevel er det godt at få pengene ud.

Hvis den ene ting ikke var et problem, så er "alt godt".

Uanset hvor godt resten af det er, er et kasino, der ikke vil betale ud, ikke et kasino.

Automatisk oversættelse:
mmgg33441
3 måneder siden

That was a really long wait, indeed. Have you ever learned what caused the delay, though?🤔

May I ask if you continue playing at this casino now?

Romi
3 måneder siden

26. juli ansøgte jeg om en yderligere hævning på 1000 USD. Jeg vil vente tålmodigt.

Hvad forårsager forsinkelsen?

Kasinoets regler.

Jeg fik at vide, at det kunne tage op til 12 hverdage, efter at min anmodning om tilbagetrækning er godkendt.

Så hvis det ikke bliver godkendt, ved jeg ikke hvor lang tid det tager.

Men de reagerede ordentligt på min støtte. Og jeg var endelig i stand til at hæve mine penge. Alene det gør mig glad.

Automatisk oversættelse:
mmgg33441
3 måneder siden

Yeah, we usually give casinos 14 full days to process the withdrawal. It may take a few days, especially when it comes to the first one and the verification needs to take place. I don't want to say that that is okay, though, when a casino takes this long to approve it. It's just that they need to go through all the documents, and it could happen that some obstacles get in the way.

I hope that they will be able to pay your money as soon as possible and I am glad that you're happy. Let us know, for sure, how this last withdrawal goes.

Romi
3 måneder siden

Tingene begynder at se ildevarslende ud.

Den 23. juli anmodede jeg om en udbetaling på vores søsterkasino, cryptoLoko Casino.

2.Dette er næsten det samme beløb, som jeg ansøgte om hos Lucky Legend den 2. juli.

Udbetalingen foretaget den 24/7 kan have været fra cryptoLoko.

CryptoLoko-support gav mig det transaktions-id.

Jeg tror, at udbetalinger fra RTG casinoer tager tid, så jeg troede, at udbetalingen den 24. juli ville være fra Lucky Legend. Der er dog også mulighed for, at det bliver cryptoLoko.

Transaktions-id'et kan ses af alle, der kender min adresse.

Måske lyver cryptoLoko.

at bekymre.

Automatisk oversættelse:
mmgg33441
3 måneder siden

So do I understand correctly that you made a withdrawal request from two casinos at the same time? Is that right? Did you receive any of those? Sorry, I couldn't understand well.🤷‍♀️

If there is anything we can help with, just let us know, please.

Romi
3 måneder siden

Det er rigtigt. Jeg søgte om tilbagetrækning to steder.

Og CryptoLoko trak sig næsten samme dag.

Og Lucky Legend blev trukket tilbage i morges. Det ser ud til, at det er glemt, men jeg er tilfreds med, at det blev trukket tilbage.

Jeg var overrasket over, hvor hurtig CryptoLoko var til at hæve penge. Jeg tror, det bare var en tilfældighed.

Redigeret af forfatter 3 måneder siden
Automatisk oversættelse:
mmgg33441
3 måneder siden

Thank you for clearing that up. I am glad that you've managed to get the money from both sites. Coincidence or not, it is really nice how fast it was processed. Right?😉

Do not forget to leave your reviews about this experience. Will you?🙂

Romi
3 måneder siden

Jeg vil gennemgå det senere.

Det er uden licens og udbetalinger kan være langsomme, men bortset fra det er det ikke et dårligt casino.

Automatisk oversættelse:
mmgg33441
3 måneder siden

Thank you in advance for sharing.😉

mmgg33441
3 måneder siden

Hey there, are you still considering the review?

It would be a shame not to pass on such handy feedback. No pressure, though.

Have a good one!


3 måneder siden

I like this casino very rarely do I lose

lisajomartinez5150
3 måneder siden

Hey, I'm so glad you like the casino. You win a lot, don't you ? Do you have any screenshots of such wins ? Do you have something that is not present in other casinos just here and do you appreciate it ? 😁 

3 måneder siden

I gave lucky legends my I'd before they already verify me so why now. When I'm only trying to deposit 80.00 I gave my I'd. Gave spectrum bill. Gave. Chime bill from bank still. Saud cant verify me when ya already did

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