Thanks, but there's not much I can do with it. We already know the casino has the worst possible reputation. I feel like when they verified your account and realized that you didn't lose the money even after 2 months of waiting, they simply locked your account 😕
I recommend you to contact the licensing authority as Peter did here: https://casino.guru/lucky-wins-casino-player-s-withdrawal-has-been-delayed-1
I signed up today. I didn't deposit anything so far, and after reading this I think I stay away. Shame, really because they got a great choice of Novomatic/ Greentube slots
I know it's tempting, but I advise to stay away as well. You can find way too many complaints against the casino. How is it possible that German and Austrian players like the Novomatic games so much? What' the reason?
By the way, CasinoGuru was basically created, because 2 IT guys (our founders) did some job for Novomatic and that's how they discovered the world of gambling 🙂
Jeg anbefaler dig kraftigt at spille andre steder. Jeg vandt 3050 euro, og på trods af at udbetalingen blev godkendt først, gav de mig ikke pengene! Så hellere holde dig væk fra dette casino
It's nostalgic thing by me. The slotmachines were great. You actually had to punch them now and then because the coins you put in got stuck. Novomatic is one of Austrias biggest companies. But I don't know if they are well liked there. Way to much money and power. Like VW in Germany. Have a look at this site. They have the old novoline slots for free. Like we had them as machines. It's free and no sign up. https://www.slotozilla.com/software/novomatic
But why didn't they pay you?
That's an interesting website. I would be great to get the games on our website as well. We'll see if we manage to 🙂
Ingen ide. 😡😡
Oh, I can see your complaint here: https://casino.guru/lucky-wins-casino-player-s-withdrawal-has-been-delayed-1
I know you probably haven't seen the casino's review before you registered there. The casinos that have extremely bad ratings on our website have it for a reason. It's never safe to play there.
Hvis jeg havde vidst det på forhånd 😥
Jeg spillede hos Lucky Wins og hurra vandt € 200 nu, jeg har ventet på mine penge siden den 3. januar 2022, og jeg bliver holdt ude
Do you already have your account verified in the casino?
Ja jeg har hvad skal jeg gøre?
Du kan ikke nå telefonnummeret er forkert
Hello, Have you tried message chat? It's working now. I'm sorry to say that you chose a casino with a very low reputation score, hope they will pay you in the end.
Kære Radka, tak, jeg har prøvet alt, nu må jeg vente og se
Jeg er kommet til beslutningen om ikke at kæmpe imod Lucky Wins længere, jeg har læst så meget her i forummet, at nogle brugere venter måneder på deres penge, men undskyld, jeg har ikke tid, jeg har kræft, og jeg har brug for styrken at jeg stadig har for mig at blive rask igen og ikke løbe efter 200 € det er mange penge men min beslutning er taget jeg stopper... Jeg ønsker alle brugere at de får deres penge, jeg ønsker dig alt det bedste.
I'm really sorry to hear about your health issues. 200 € sounds marginal compared to it. Since your withdrawal had been delayed, you can check the status of the withdrawal from time to time or request a new one if this one expires. Get well soon and stay strong!
Mange tak
Hello and thank you for your wise words. Health is certainly far more important than any dispute. I wish you good luck and strength so you can overcome anything you need to and heal.
Hi, I have been waiting for my €800 payout since January 5th. They say the same thing every time you contact them. It can take 7 to 21 days. Never had to wait that long at another casino for a payout.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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