3 år siden
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Did they tell you why they declined the last one that you submitted yesterday before midnight? Regarding the other withdrawals - I see Paysafecard as the payment method. Did you try to withdraw to Paysafecard? I know it wasn't possible at all to withdraw to Paysafecard, but I also know that you can have the Paysafe account that should allow it so I'm just wondering what the Paysafecard means in the history.
Hallo ****,
Ihre Auszahlung von ****** EUR wurde storniert.
Grund der Stornierung:
Unfortunately, your withdrawal request cannot be processed at the moment due to the bank details being entered incorrectly.
Please note that in the account number field you need to enter the BIC code and account number, without any spaces.
Based on the provided bank statement, you have entered the BIC code and account number incorrectly, we kindly ask you to double-check them and re-enter it correctly.
Wenn Sie weitere Fragen haben, kontaktieren Sie bitte unser Support-Team per E-Mail oder Live Chat.
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Årsag til aflysningen:
Desværre kan vi ikke behandle tilbagetrækningen til det litauiske IBAN. Brug venligst en anden konto for at behandle gevinsterne.
Hvis du har yderligere spørgsmål, bedes du kontakte vores supportteam via e- mail eller live chat.
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They talk to you, which is a good sign... Your IP address seems to be German here, but you're trying to withdraw to a Lithuanian bank account. Have you played in the casino from Lithuania or Germany? Have your verified your German address there or an address in Lithuania?
I see a simple issue here. They accept players from Germany, but they don't accept players from Lithuania. I remember that when I worked in a casino, there was a customer from Czech Republic, we had his address and ID identified and then he wanted to withdraw winnings to an Austrian bank account, because he worked there and the employee used to send his salary to this bank account. It was possible, because first of all, when the customer is from one country, you can't send the money to another one, secondly, there could be an additional issue if Austria was on a restricted list of countries.
And the bank account you provided is not associated with Lithuanian IBAN as the casino stated?
So now you should receive the winnings in the next 24h via paysafe, am I correct?
Nice, that's the most important part. Anyway, I'm still confused about the Lithuanian bank account number. So you have no bank account in Lithuania, but the casino originally claimed that the bank account number you provided in your withdrawal request was from Lithuania?
Alle kan åbne en bank der. Slut dig til mig og over 22 millioner brugere, der elsker Revolut. Tilmeld dig med mit link herunder: https://bit.ly/3mYvqaP du kan også tilmelde dig der 🙂
So it's a "neo bank" 🙂.
It makes me more curious about the Lithuanian bank account number. Can you explain, where it came from, please?
I'm still asking about that Lithuanian bank account number. 🙂 Where did it come from, please - can you tell?
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Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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