2 år siden
Hvis du vil diskutere noget i relation til OhMyZino Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
On October 3, I opened an account and made a deposit. Automatically received a $200 bonus on my balance. I passed verification and within a week of betting on sports I increased my balance to 3476. After I request to withdraw $500. After 3 days of waiting, my balance was reduced to $200 (my deposit). Arguing that I violated some rules regarding the bonus. This is a scam because I didn't need their bonus. As I understand it, the bonus was specially awarded so that money could be stolen from the balance, as in my case. Then they ignore my e-mails. Pure scam
Hello.
This is pretty sad. Can you perhaps share what exactly you were supposed to breach with the bonus money?
Needless to say, bonus terms are applied if the bonus is active, not when you need it. But I'll wait for further details - for sure.
So it's certainly not comfortable when something like this happens to you and I understand your frustration. I saw that you had a complaint against this casino, but since it was about sports betting, we were not able to help you more.
However, I can recommend this websites where you can try to file a complaint and it is dedicated to sports betting:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
I hope they will be helpful and if you file a complaint on one of these sites, don't hesitate to let us know how it went for you or the result. Good luck. ☘️
Pointen handler ikke om sportsvæddemål, men om det faktum, at der blev stjålet penge fra min konto, fordi jeg angiveligt brugte en form for bonus. Men det er ikke sandt. Deres løgne blev nemt bevist, hvorefter de simpelthen slettede min konto. Det samme tyveri vil ske, når du spiller i et kasino, da disse er svindlere. Det er slet ikke klart, hvordan de har fået en licens.
I'd start by saying that, in fact, the difference was explained in the complaint 🙏:
You: "So what's the difference between betting on sports and an online casino if the money is stolen anyway for no reason?"
We: "Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's results of the investigation and/or their explanation correctly and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would like to help, but it is impossible for us this time."
We just can't say who is right.
By the way, when it comes to gambling, this casino was awarded with a very low safety index; hence, it should be avoided anyway.
We just do not get engaged in sports betting or anything related, I'm sorry this is it.
When it comes to licenses, you can turn to GCB yourself. This guide may help you a bit:
https://casino.guru/licensing-authorities/curacao-license
I truly think you should notice Jaro's advice and try out forums focused on bookies. 🙏
Have you tried the sites I recommended that might help you ? Alternatively, have you tried referring it to an authority ?
I understand that you are angry if you feel that your money has been wrongly withdrawn, but on the other hand I think that if you feel that you have done nothing wrong and that everything has been fine on your part, then it would be wise to reach for some of the options that have been offered to you. What do you think ?
So I'm sorry if they didn't answer any of them. And as far as authority is concerned, did you complain there too ? If so I think you will have to be patient because it may not be a short process.
I find it quite sad that if you tried to use all the possibilities, they did not answer anywhere. However, since you tried to contact the authority, let's try to wait because the answer may come from there later. If you find out anything new, be sure to let us know.
I will keep my fingers crossed. 🤞
Jeg tror, de allerede ville have svaret. Men dette er et direkte svindelkasino.
I don't think it takes just a few days if you take your case to the authorities and describe everything that happened. They have to evaluate it first and then you get an answer. So let's try to be patient and see where we go from here.
Stolen? Really? How did they do it?
I must admit, its safety index looks very insecure 👈
So, let's help others by sharing details, if you don't mind.
I see. In this case, there is no better way to do that than through the complaint.
Still, no complaint regarding Ohmyzino so far; did I miss something?
I just hope we both talk about the same casino, so I'll wait for your update to be sure.
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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