WagonBet Casino – generel debat (side 2)

Will inform you as soon we have any new information. Please be patient, we won't forget to get back to you.

Thank you for your attention! Our website is still under technical update. We contacted the player to pay the winnings.

Det er rigtigt, teamet kontaktede mig, men jeg har ikke en pung, der kan bruges til at foretage en udbetaling, jeg indbetalte via kort, og jeg vil gerne hæve mine penge på samme måde

Hvor lang tid vil det tage at renovere hjemmesiden? Eller hvor længe vil kortbetalingsmuligheden være tilgængelig?

Hello WagonBet Casino. Thank you very much for the update, it's really appreciated.

Det eneste problem er, at jeg ikke kan hæve mine penge, fordi jeg ikke har en tegnebog, som casinoet tillader, og jeg har foretaget min indbetaling via kort, og jeg vil gerne hæve disse penge til kortet.

Derfor mit spørgsmål: hvor lang tid vil det tage at renovere hjemmesiden og hvornår vil der være mulighed for at betale med kort?

I understand. Hopefully we will be able to find out soon.🤞

Hvornår vil det være muligt at hæve penge på kortet, og hvornår vil hjemmesiden være aktiv?

Still nothing has changed and you can't get to the page and withdraw money ? No update ? 😕

Ja, hjemmesiden er stadig inaktiv, og jeg kan ikke hæve mine penge på kortet 🥺🥺

I can see it too, but there is no update yet, so it will probably take some time. We will have to be patient. 😕

You can create a trust wallet in a few seconds and get the winnings. Currently, we do not have a withdrawal function to a bank card.

Desværre er hjemmesiden stadig inaktiv

Er der en plan om at genaktivere hjemmesiden i år?

Oh, let me get in touch with Data Team, perhaps our affiliates would also know something.

I truly appreciate your reminder!

I'm sorry to say that we were not able to get in touch with anyone from this casino; hence, it is now set as closed. Have you been able to recover your winnings or funds? I fear the answer will not be positive.

Desværre nej, jeg modtog ikke mine penge fra kasinoet

Kan jeg åbne en tvist på din hjemmeside?

That's bad luck. I'm not sure if a complaint would have helped if Radka said we can't contact anyone from the casino. 

Anyway, did you try the alternative that the casino suggested at the time, which you could have used to make your withdrawal ? 

Dear Romi,

I am reaching out to you as I noticed your involvement in discussions regarding WagonBet Casino. I have a small unpaid balance in my account with WagonBet Casino, and I would appreciate your assistance in resolving this matter.

To avoid sharing sensitive login details publicly, could you please advise how I can securely provide the necessary information?

Thank you in advance for your help. I look forward to hearing from you.

Hello there.

I'm sorry for the late response.

Could you please tell us what you would like to help with without posting any personal information, perhaps?

I am not able to help you out if I don't know any details, you know.

Also, if you feel that our complaint team could get involved, you know by now how the submission of a complaint works. Right?

I will surely wait for your response here, though.

Hello Romi,

Thank you for your reply. I noticed that you mentioned that WagonBet Casino has been closed and is no longer operational, which means I cannot submit an official complaint. However, I also noticed that you have been in contact with someone from the casino and that in certain cases, balances have been successfully paid out even after its closure.

My request is, if possible, to provide you with the details of my case so you can check whether I could recover my remaining balance. For confidentiality reasons, I cannot post these details publicly. If you are willing to assist, I would greatly appreciate it if you could provide me with an email address where I can send the necessary information.

Thank you in advance for your help!

Jeg beder også venligst om hjælp i denne sag, kasinoet har stadig ikke betalt mig de midler, der er tilbage på min konto