HjemForumCasinoerWintopia Casino – generel debat

Wintopia Casino – generel debat

 af Anonymized652
|
1.968 visninger 13 svar |
|
Hvis du vil diskutere noget i relation til Wintopia Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hi, I see that you've already filed a complaint about this problem, so we'll see what can be done. The best thing would be if the casino would tell you what the problem is and if it's in the language, you could have it translated. But since they don't answer you, I'm not sure you know what the real issue is. Have you had any new information since you wrote this ? 

Hi Jaro

They verified after all, but have not sente.the money yet. They still wait so hopefully by next week they will send me the amount owed. I have not touched the amount so all is good.

Nikdim14

A good move for sure I would say. Just leave the money alone and see if you get it. If not, keep me updated and we'll try to help. 

They paid me after all the first amount still owed 103 euros hopefully they pay that too thanks Jaro.

Nikdim14

Great news. Hopefully you will get the rest soon as well. Keep us posted.

They paid me all owed amount except for 56 euros, which I expect next few days until Friday hopefully after that I will close topic as there will be no outstanding amount left.

Nikdim14

Excellent so I'm glad you got most of it. But why didn't you get the full amount? Why are there still €56 hanging there? Did you ask the casino? 

Paid in full after all thank you consider topic closed.

Nikdim14

That is really great. Could you update your complaint, as well, please? Wishing you all the best.

Hi casino guru,


My problem with wintopia started like this.

I entered in sport welcome bonus and after two three matches played some restrictions were putted to my account and from that moment i couldn’t play with full money.

From 50€ the max bet i was reduced to 1€.

So it would be impossible to play and to finish the rollover.


I asked for explanation and they didn’t said me nothing


Can you please help me?

andihaxhiaj19

Hello there, and thank you for your post.

I am sorry to tell you that as this issue of yours is related to sports, and we don't have any department, or specialists for sports betting here, we won't be of any help.

I would surely suggest to get in touch with the support and try to find out the reason for doing so.

I hope you will be able to do that. Please let us know how you went.

Godaften Nick


Hvilke dokumenter har du sendt til virksomheden, så de kan bekræfte dig, og du kan foretage en tilbagetrækning? Fordi jeg har det samme problem, og de vil ikke lade mig foretage en tilbagetrækning. De dokumenter, jeg sender, bliver afvist.


Automatisk oversættelse:
semis

Sorry, I'm not sure who you wanted to ask all this because you didn't use the "reply" button, but maybe together we can try to solve your issue anyway.

When exactly did you request the withdrawal, and what is the reason for the rejection of the documents, please?

Make sure they are in the right format and of good quality. Otherwise, the casino won't approve them.

Did you receive any explanation from the casino about all this?


Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere