Hi I'm running into the same problem as "Mattpaken" I have been verified since 6/29/22 and My bitcoin address was accepted by kyc verification and they stated that it would be sent to the withdrawal department and would be processed in 3 to 5 days and yet nothing. I talk to there support team and I keep getting the run around saying just a few more days lol..will someone help me with the please .thank you
Hello,
You've already submitted the complaint, so I will skip the usuals. I think that if you've successfully passed the KYC, it should be a matter of days to get your winnings, especially while crypto is used.
I hope we will be able to help you, you have waited long enough, I'd say.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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