Casino.gurus klagetjenester er en komplet joke. Du kan glemme, at de løser alt, du ikke selv kan løse. Jeg må sige, at jeg virkelig kunne lide denne side, og med tiden udviklede jeg tillid til den. Dette viste sig at være fuldstændig modsat. De støtter kasinoerne, ingen tvivl om det.
Jeg indgav en klage over Slotmonster Casino.
Jeg havde oprindeligt en konto hos Slotmonster, spillede og tabte meget. Så åbnede jeg en konto på Instantcasino, Slotmonsters søsterside. Jeg spillede også der og tabte meget. Jeg skrev en e-mail om, at jeg var afhængig af gambling og forklarede den negative indvirkning, gambling havde på mit liv. JEG BER KASINOET OM AT LUKKE MIN KONTO PERMANENT PÅ INSTAWIN OG ALLE SØSTERSIDER. Jeg modtog derefter en e-mail om, at konti var lukket. MEN dagen efter kunne jeg stadig åbne min konto på Slotmonster og fortsætte med at tabe penge. De af os, der har spillet på kasinoer i et par år, VED, at når du skriver til et casino og siger, at du er afhængig af gambling og BEDER dem om at LUKKE din konto på ALLE deres søstersider, så burde det være nok. Det burde være slutningen på historien, og regnskabet skulle lukkes.
Tilsyneladende mener Casino.guru ikke, at dette er nok. Tilsyneladende skal du skrive til hvert eneste casino i deres gruppe.
Jeg bemærkede meget tidligt, at jeg havde en sag, de ikke ville tage. Jeg mener, det tog 1,5 uge med en masse spørgsmål, der allerede var blevet besvaret.
Jeg vil bare sige, at jeg har det helt fint med det. Pengene er alligevel tabt. Men for dem af jer, der overvejer at indgive en klage via dette websted, spilder du bare din tid. Jeg vil aldrig besøge denne side igen. Jeg kopierer, hvordan jeg skrev til kasinoet, og hvordan jeg skulle have skrevet ifølge Casino.guru.
Her er hvordan jeg skrev.
Hej venner!
Jeg vil gerne bede dig om at lukke min konto hos dig og alle dine søstersider.
Jeg er ludoman og har spillet casinospil siden 2010. Undervejs har jeg ikke kun mistet over 300.000 euro, men jeg har også mistet venner, familie, børn og alt, hvad der betyder noget. Jeg spiller ikke for at vinde penge, men på grund af min afhængighed. Selvom jeg vandt en million, ville jeg stadig blive ved med at spille. Jeg mistede mig selv for længe siden.
Kan du lukke min konto? Tak skal du have.
Tak fordi du læste. Med venlig hilsen.
jag skulle vilja tacka casino.guru för min tid här. Jeg vil også gerne være med på min konto.
Casino.guru's complaint services are a complete joke. You can forget about them solving anything you can't solve yourself. I have to say that I really liked this site and over time I developed trust in it. This turned out to be completely the opposite. They support the casinos, no doubt about it.
I filed a complaint about Slotmonster Casino.
I initially had an account with Slotmonster, played, and lost a lot. Then I opened an account on Instantcasino, Slotmonster's sister site. I also played there and lost a lot. I wrote an email stating that I was addicted to gambling and explained the negative impact gambling had on my life. I ASKED THE CASINO TO CLOSE MY ACCOUNT PERMANENTLY ON INSTAWIN AND ALL SISTER SITES. I then received an email that the accounts were closed. BUT the next day, I could still open my account on Slotmonster and continue losing money. Those of us who have been playing at casinos for a few years KNOW that when you write to a casino saying you are addicted to gambling and ASK them to CLOSE your account on ALL their sister sites, that should be enough. That should be the end of the story and the accounts should be closed.
Apparently, Casino.guru doesn't think this is enough. Apparently, you have to write to every single casino within their group.
I noticed very early on that I had a case they didn't want to take. I mean, it took 1.5 weeks with a lot of questions that had already been answered.
I just want to say that I'm totally fine with it. The money is lost anyway. But for those of you thinking about filing a complaint through this site, you're just wasting your time. I will never visit this site again. I'll copy how I wrote to the casino and how I should have written according to Casino.guru.
Here is how i wrote.
Hello friends!
I would like to ask you to close my account with you and all your sister sites.
I am a gambling addict and have been playing casino games since 2010. Along the way, I have not only lost over 300k euros, but I have also lost friends, family, children, and everything that matters. I gamble not to win money but due to my addiction. Even if I won a million, I would still keep gambling. I lost myself a long time ago.
Could you please close my account? Thank you.
Thank you for reading. Best regards.
jag skulle vilja tacka casino.guru för min tid här. Jag vill också gärna att ni raderar mitt konto.