Jeg har allerede indgivet en klage, men de har ikke accepteret den endnu.
Jeg har allerede bedt Mostbet om at selvudelukke mig, og de vil ikke gøre det.
Jeg har allerede brugt alle mine penge, og tabet er allerede 700 euro.
hjælp mig venligst, de vil ikke slette min konto, og afhængigheden vil ikke tillade mig at stoppe.
hjælp mig!
I dag var det yderligere 700 euro.
Jeg kan ikke stoppe på grund af afhængigheden!
Der er allerede 1400 euro, som jeg deponerede og brugte efter at have anmodet om selvudelukkelse.
hjælp mig
Yderligere 100 euro.
Jeg har allerede indbetalt 1500 euro efter anmodningen om selvudelukkelse!
Jeg brugte alle mine penge! Dette tyvkasino ødelagde mit liv.
NOGEN HJÆLP MIG, VENLIGST JEG TIGER
Jeg er afhængig af spillet.
Jeg tryglede Mostbet om selvudelukkelse.
Efter at have spurgt, tillod de mig at indbetale og bruge yderligere 1500 euro!
Jeg ved ikke, hvad jeg ellers skal gøre.
hjælp mig.
Casino Guru har denne side vurderet som høj sikkerhed, men de gør det med vilje for at beholde vores penge.
Jeg stod tilbage med ingenting, ingen penge at spise!
I'd like to focus on the most pressing part:
First, you need to do everything within your power to stop making deposits. Ask someone you trust to change your password both to the casino and to the email through which the password is reset.
I know this is a desperate situation, yet part of the responsibility also lies in your hands. Decent casino needs a few days to process your request, which means you need to hold on for some time on your own.
I briefly made it through your complaint, and you know this is not the tool that closes your account immediately upon the request, it's more of a tool to investigate whether both parties did their best to reduce the harm.
I'm sorry to see you are so overwhelmed!
Just to be sure, did you mention your gambling addiction to the support?
One way or another, try to stay out of any casino. You can always try to set limits on your payment options (cards, bank accounts) to prevent additional deposits. Please try that at least.
Jeg sagde klart, at jeg er afhængig!
Mostbet benyttede sig af dette!
de ved og vidste.
de er ikke anstændige, og du Radka forstår ikke noget om tvangsspil ud fra hvad jeg ser.
fjern dette kasino fra dine lister og angiv det som et fupnummer.
My advice is to seek help from a specialist psychologist. The casino is made to take people's money, not give it away!
If you continue like this you will not lose only 1500 euros. You will sell all your property and lose it.
The money you gave for gambling could have been invested and started your own business. And the casino didn't take the money from you, you voluntarily gave it.
Give up while it's time! It's about to get a lot worse!
And I don't think this is the place to share how you spent 1500 euros on a casino but there is nothing to eat! This is not a small amount of money. There are people who live on 200-300 euros a month and manage to distribute their money.
Du har ret, men det er en sygdom!
Jeg bliver behandlet med en psykiater og medicin, men Mostbet fortsætter med at sende e-mails, der lokker mig til at spille.
Jeg ved ikke, hvad jeg ellers skal gøre! Jeg faldt helt i depression og stod tilbage med INTET
de fortsætter med at skade mit helbred.
Hi!
Did you ask to close your account, for example, forever with no possibility to reopen?
As i know you can also say that you have gambling problems and ask them to close the accont across the casinos with the same license
Ja, jeg har spurgt dem tusinde og én gange, faktisk har jeg tigget.
De lod mig fortsætte med at indbetale og spille og fortsætte med at sende 3 e-mails hver dag, der lokker mig til at spille.
Jeg stod tilbage med INTET! De ødelægger mig og min behandling!
I contacted Mostbet live chat. I wanted to know if I have an addiction can I self-exclude or if i wish if they will close my account. First they gave me information to show me that the casino is safe and they can pay out any winnings. After some time they answered my question about self-exclusion and account deactivation and wrote the following.
Quote
"Dear User, If you are addicted, then we will close your account with your permission. "
Then I don't see any problem with the casino deactivating your account. What is the casino's response when you ask to close the account? Are you sure you're not doing something wrong?
I mit tilfælde spørger jeg, og de svarer og siger, at de gerne vil have mig til at fortsætte med dem, og så beder de om masser af koder og siger, at de sender e-mails, der aldrig når frem.
As far as I was able to translate what I wrote, I see the following:
After you ask them to delete your account due to addiction, the casino says that they are sorry and they would be happy for you to stay with them.
Then you send a message that is not delivered (may be due to lost internet connection). Then you insult them and write again that you want them to delete your account.
Therefore, the casino responds to you and asks you to provide the following:
1. Full name
2. Date and amount of last deposit.
What happened next after he provided the necessary information? I don't see anything wrong. The casino follows all safety measures. They also respond kindly and quickly.
My advice is to write an email that you want your account to be deactivated. Also in this email to provide the information that the casino asked you for. You don't need to visit the site and get tricked to play.
Here is your casino email
support@mostbet.com
Here is the phone number of the casino.
+44 20 3318 2927
I wish you luck and success in dealing with your addiction.
Jeg sagde klart, at jeg er afhængig!
Mostbet benyttede sig af dette!
de ved og vidste.
de er ikke anstændige, og du Radka forstår ikke noget om tvangsspil ud fra hvad jeg ser.
fjern dette kasino fra dine lister og angiv det som et fupnummer.
I understand that this is a difficult situation for you, but what Radka wrote are very good recommendations and you should definitely apply them to avoid further unpleasant situations.
As for the emails, as has already been said, give the password to someone you trust so that you can't get to it and not be afraid to go there to play when they keep sending you emails. Or try blocking the email address where you get offers from them.
Our team will try to help you, but it's not overnight because there are a lot of complaints and you're not the only one.
But I hope that everything you are going through can be resolved soon.
Hvorfor svarer de ikke på min klage?
Have you received a response from jaro. It is clearly written there:
Our team will try to help you, but it's not overnight because there are a lot of complaints and you're not the only one.
So wait for a response from the CG team in charge of handling complaints. I sincerely hope they help you.
Also listen to the advice of jaro
give the password to someone you trust so that you can't get to it and not be afraid to go there to play when they keep sending you emails. Or try blocking the email address where you get offers from them.
And keep us posted on what happens with your case.
DjDero er du også afhængig af spillet? Hvordan styrer du dette??
I was addicted years ago. But I saw that there was no point and all I was doing was wasting my life. Then I thought that the lot of free time I had made me play. And because I love animals SO MUCH, I set myself a goal every time I want to play to find a stray animal to feed. I started helping animals and elderly people which made me feel happy. That's how I found many friends and especially my current wife.
In my spare time, I learn to repair different types of equipment, which has become my hobby.
For some time I have been trying to help gambling addicts to stop or at least limit their gambling. And to my delight it works. 🥳
My friend, I want to tell you that if I hadn't stopped in time, gambling would probably have killed me. I'm sure you have the the power to quit. Find something that makes you happy. Show people that you have the will to quit.
If you want, you can write to me on WhatsApp, Viber, Messenger or Instagram. If you can't solve the problem yourself, I can try to help you. You can share everything that troubles you with me if you have no one to talk to.
Mostbet fortsætter med at sende mig e-mails for at gendanne min adgangskode og konto!!! De vil ikke lade mig være alene, fortsæt med min behandling.
Hvorfor giver de mig ikke mine penge tilbage?
De fortsætter med at sende e-mails og skader mit helbred drastisk.
Dette casino skal identificeres som meget dårligt og respektløst over for loven.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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