its literally impossible to verify proof of deposit they want your name date time and amount in one photo which my bank and Apple Pay which I paid through doesn’t show all of those details, I was on chat with a worker and she couldn’t answer me where I could find this information and just kept asking me to provide the details. Feels like a scam to get people to put real money in with no way of getting there return
I feel you. This is a widespread issue when customer support agents are trained to ask a specific document, but they just refuse to admit the fact that players are unable to provide it. It doesn't mean that when the bank A has it, the others have exactly the same.
I suppose submitting a complaint through our website is your best bet since they refuse to listen and offer alternatives. They could even schedule a call with you where you could show them everything they need on a video, but that would be too complicated for them I guess.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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