Hej reayarchie,
Jeg er ked af at høre, at du også har problemer med dette casino, jeg tror, at Heather, der startede denne tråd, oprindeligt stødte på de samme problemer som os selv, men heldigvis blev Heather ved dem, og Casino Guru kontaktede også kasinoet, og Heather fik til sidst bitcoin -tilbagetrækningen og et Mastercard tilbagetrækning.
Jeg har dog overhovedet ikke haft succes med dette, kasinoet blev ved med at fobbede mig og sagde, vent 7 arbejdsdage på bitcoin -betaling, de 7 dage er endelig oppe nu og har stadig ikke modtaget midler fra dem, jeg kontaktede deres support for cirka 100. gang i går og rådede til, at hvis jeg ikke modtager en opdatering inden i dag, vil jeg indgive en klage til deres licensmyndighed, som er Curaçao inden udgangen af dagen.
Det, der virkelig er interessant, er, at de har forsøgt at fortælle dig, at der stadig er et teknisk problem med Mastercard, hvornår bad du om udbetaling af mastercard? Jeg tror, at Heather modtog midler via mastercard for et par dage siden, så hvis du har prøvet at trække mastercard i løbet af de sidste par dage, og de har nægtet det, er der bestemt nogle dodgy taktik på spil her
Hey reayarchie,
Sorry to hear you are also having issues with this casino, I believe Heather who started this thread originally encountered the same issues as ourselves but thankfully Heather kept on at them and Casino Guru also contacted the casino and Heather eventually got the bitcoin withdrawal and a Mastercard withdrawal.
I, however, have not been successfully at all up to this point, the casino kept fobbing me off saying wait 7 working days for bitcoin payment, those 7 days are finally up now and still haven't received any funds from them, I contacted their support for about the 100th time yesterday and advised if I don't receive an update by today then I will be filing a complaint to their licence authority which is Curaçao by the end of the day.
What's really interesting is that they have tried telling you that there is still a technical issue with Mastercard, when did you request the mastercard withdrawal? I believe Heather received funds via mastercard a few days ago so if you have tried mastercard withdrawal in the last few days and they have refused it then there is definitely some dodgy tactics at play here
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