3 år siden
Vandt 25.000 og ønskede udbetalinger. Nulstilling af adgangskoden hjælper heller ikke.
Kan nogen hjælpe
Automatisk oversættelse:
Duxcasino-konto er blevet blokeret.
3 år siden
Hvilken slags feedback fik du fra Duxcasino?
Automatisk oversættelse:
3 år siden
Kontoen er blevet låst op
Nu fungerer 2-trins godkendelse ikke
Automatisk oversættelse:
3 år siden
Hvilken totrinsgodkendelse mener du, godkenderen?
Automatisk oversættelse:
3 år siden
Ja netop det
Automatisk oversættelse:
3 år siden
You know, in these cases, it's always better to ask the customer support. We don't have access to the casino back office so it's hard to say what's going on. Do you already have your account verified in the casino? Some casinos lock the account immediately after you win a lot and request documents from you in order to verify the account.
3 år siden
Normalt, som Mullaa siger, kan du først få din konto bekræftet. Hvis ikke, ville kasinoerne slet ikke betale sig. Når du har bekræftet din konto, er den eneste mulighed at kontakte casinoet.
Automatisk oversættelse:
3 år siden
Ja, det er problemet, jeg udførte ikke 2-trins godkendelse, og nu fungerer det ikke længere
Automatisk oversættelse:
3 år siden
But are you still able to contact the customer support?
SUPERMARIOTTO
3 år siden
The reason why casinos don't verify your account when you register is very simple. First of all, it would be very time consuming - many people who register in a casino never make a withdrawal. Secondly, verifying all players after they register would create another obstacle between the player and games they want to play. Simply said, the player would rather join another casino where they can play straight away and where they don't need to go through the verification straight away.
Anyway, there are players who ask the casino to do the verification immediately after they register to avoid any issues in the future. I'd say it's a good approach, unfortunately some casinos will tell you that it's not possible to do the verification now and you need to wait until they ask you for it. On the other hand, it might be a signal for you, that it's probably not the casino where you want to play.
