Jeg vandt og modtog ikke

Jeg har vundet et stort beløb, og jeg kan ikke hæve det. Dette kasino har antitelefonlicensen. Hvad skal jeg gøre?

Den siger, at der var unormal aktivitet på min konto, og at den var blokeret, for at jeg kan fjerne blokeringen og kunne hæve, skal jeg foretage en indbetaling på R$ 4999

Hello, and based on your complaint, this casino called "BrasiliaWin" is sadly unknown to us. I'm sorry to say that, but in such a situation, we have very limited knowledge of how the casino operates, and guessing the outcome is not an option.

Cooperation and investigation, though, are both inevitable parts of the process, since you have not shared much to explain the issue, I would like to ask you to access your complaint now (click or tap this green link 👈) in order to provide further information. Only then can Veronika press forward with the issue.

Don't worry, if you have questions, or just need further explanation concerning the complaint process, just ask.

Alternatively, browse the official instructions 👈