Lucky duck Casino

Hit for $3,000. Played over the thousands for the playthrough then it would only let me cash out $350 and then the rest of my money disappeared and now they're giving me the runaround for 350 on a verification but they just took over two bands from me

If I would have knew that I would have had fun and played with all that money and then just got down to 350 and then cashed out. What a joke! Feel like I just got robbed by this place

It's a highway robbery

Hello, it looks like you were playing with a bonus that had a maximum cashout, am I right ? To be honest most of the bonuses have a maximum cashout, so you should always read the information about the bonus you want to take and of course some basic Terms and Conditions about the bonuses, so you won't be surprised. Some casinos cap the money as soon as you finish wagering and only let you keep what you can withdraw and others let you play until you have fun and then take the rest that you can't withdraw when you want to withdraw. 

As far as verification is concerned, is there any problem with the casino not accepting documents or what are you referring to ? 

Let me know.

Yea I didn't know I would of played with that money in just had fun but they robbed me of it now they giving me the run around about trying to cash out

So what does the casino tell you when you try to withdraw money ? What is the specific problem ? Do you already have a verified account ? 

I also see that you have filed a complaint, so if things persist, our team will try to help you.