HjemForumKlagesagerN1 casino fidus?

N1 casino fidus? (side 12)

3 år siden af Sa-br-ina21
|
49.410 visninger 233 svar |
|
1...11 12
Jaro
5 dage siden

Jeg kan ikke bevise dette, jeg ved kun, at hvis der gennemføres en undersøgelse, har kasinoet tilladt, at kortet kan bruges på mange konti med falske detaljer, falske telefonnumre og falske e-mails uden nogen kontobekræftelse eller bekræftelse, og jeg har skrevet dette i min klage.

Automatisk oversættelse:
Garas
5 dage siden

Well, that's the problem in my opinion. Anyone could say that then. In casinos, accounts are not always verified at the beginning, it's usually on the first or subsequent withdrawals, unless it's unusual. But if you have nothing to back it up, that's what would probably convince our team if it were true. 

However, I'll try one more thing, if they missused your card, why didn't you contact the bank that these transactions didn't come from you? Alternatively, don't you have some kind of two-factor transaction verification? That's something that's probably the most common in today's world when situations like this can occur. 

Also, did you try to describe to the bank what happened to you and ask for a chargeback? 

It's probably not the best option, but on the other hand, if you didn't use the money, it might make some sense.

Jaro
5 dage siden

Jeg har gjort alt, hvad du fortalte mig, og annulleret mit kort, men de havde allerede foretaget debiteringerne. Det er indlysende, at du ikke har foretaget nogen undersøgelse, og at du forsøger at dække over N1 Casino, hvilket åbenbart er et fupnummer. Det mest bekymrende for mig og min familie er, at kasinoet vildledte mig ved at bede om mine personlige oplysninger og min bankkonto og sige, at der ville blive foretaget en refusion. Da jeg sendte mine oplysninger, svarede kasinoet ikke på mine e-mails. Selvfølgelig skete tilbagebetalingen aldrig, og der er ingen anden måde at kontakte mig på. Jeg er meget bange for mit og min families liv.

Automatisk oversættelse:
Garas
5 dage siden

Then I think using the means to verify the transaction in the future will be important for you. In the internet age, if they try to take advantage of you, at least you know about it and can act. This way you can't prove anything, you just write it as it was, and I don't think that's enough. 

If you went to the police and said your money had been stolen, the police would also ask you questions and if you couldn't prove anything, I wonder how it would have turned out. 

I'm absolutely not trying to cover the casino and I don't take it lightly because if I was in that situation myself, I would be nervous and I would try to do everything I could to get it sorted out. 

You ignored the other things I asked you, did you contact the bank that you had this problem and try to communicate with them about the chargeback? Have you also had communication with the casino where they promised you a refund? 

Jaro
5 dage siden

Jeg har selvfølgelig alle samtaler med kasinoet, hvor jeg beder om mine personlige oplysninger for at få pengene tilbage. Jeg kan bevise, at kasinoet vildledte mig ved at lyve for dem om at sende dem mine personlige oplysninger og konto.

Automatisk oversættelse:
Garas
3 dage siden

Hello,

May I know how your bank responded to this issue? I could not find this piece of information here. Thanks!

Radka
3 dage siden

Min bank svarede, at siden kasinoet konfiskerede mine indskud, kan banken ikke gå videre med kompensation, den kan kun annullere mit kort.

Automatisk oversættelse:
Garas
2 dage siden

I see. Thank you. Are there any other actions you may still try out? a chargeback, through the card, for instance? By the look of it, it seems like the end to me. Since it was only the casino's benevolence to promise the deposits to be returned. 🙁

Radka
2 dage siden

Så længe har N1 Casino forsøgt at bedrage mig med løgne for at udtrække min families personlige oplysninger og bankkonto?

Automatisk oversættelse:
Garas
21 timer siden

This is not obviously a question for me. We're getting back to the part where you need to prove that.

Radka
20 timer siden

Skal jeg bevise over for dig, at de bad mig om mine personlige oplysninger og kontonummer for at returnere de indskud, de har konfiskeret, og returneringen blev aldrig foretaget, selvom jeg sendte dem alle mine oplysninger?

Automatisk oversættelse:
20 timer siden

Skal jeg bevise over for dig, at de bad mig om mine personlige oplysninger og kontonummer for at returnere de indskud, de har konfiskeret, og returneringen blev aldrig foretaget, selvom jeg sendte dem alle mine oplysninger?

Automatisk oversættelse:
20 timer siden

Hvor mange penge kostede de dig?

Automatisk oversættelse:
Garas
19 timer siden

No, the whole point is that you very often say the casino's unfair motivation is pretty obvious to you. For me, for instance, it is not. Can you prove the casino intended to collect personal data for misusing these? Because of the way I see it, this is your concern and also a thing yet unproven.

I think you should discuss that with your local personal data protection office or similar office.

Based on the complaint, the main point for us is that the casino deliberately chose to refund the deposit despite we did not think they had to. Afterwards, they changed the opinion. Both complaints you've submitted against this casino were closed for the reason that your claim for refunds is not valid.

I'm sorry to be so straightforward, but to me the rest seems to be the matter of your opinion and thus should be consulted with GDPR specialists.

Radka
18 timer siden

Det er meget logisk, at kasinoet ændrede mening, så snart jeg sendte mine personlige oplysninger og ikke returnerede de 580 euro, som de konfiskerede fra mig. Jeg håber, at folk, der ser mine beskeder, kontakter mig, og vi kan tage retslige skridt mod svindlen af ​​n1 casino og tilsløringen af ​​dig, fordi jeg ikke har de økonomiske midler til at fortsætte på egen hånd. Jeg håber, at kunder, der er blevet snydt af dig og n1 casino, kontakter mig, så du kan betale for svindlen.

Automatisk oversættelse:
1...11 12
Gå til sideaf 12 sider

Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
flash-message-news
Nyheder fra Casino Guru – Følg dagens nyheder fra spilleindustrien
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
christmas_push_alt
Deltag i vores julekonkurrence med Pragmatic Play og en præmiepulje på $3.000!
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere