ForumKlagesagerproblemer med hævninger

problemer med hævninger

3 år siden af Juaneco
|
3185 visninger 3 svar |
|
Skriv indlæg
3 år siden

Godmorgen modtog jeg for nylig en forfremmelse fra SYNDICATE casino, hvor de tredobler værdien af mit første indskud, jeg indbetalte 100 dollars og med den tilbudte bonus fik jeg 300 dollars i alt. senere indså jeg, at denne bonus kan trækkes tilbage, jeg var nødt til at satse 40 gange dens værdi, det vil sige nå 8000 dollars i væddemål, godt at hvis og jeg nåede den værdi, efterlod jeg en saldo for at hæve på 3000 dollars, der er tilgængelige til tilbagetrækning , Men for at foretage tilbagetrækningen bad de mig om at sende dokumenter, der beviser min identitet, min adresse og min elektroniske tegnebog, jeg har gjort det, og hver gang det går igennem valideringen, beder de mig om et nyt dokument.


Lige nu beder de mig om en selfie med mit ID og en anden med min regning, hvad vil de ellers spørge mig om i morgen?

er der en enhed, der regulerer disse kasinoer, eller hvor jeg kan indgive et krav. Det sjove er, at for at foretage en indbetaling beder de ikke om noget ... venligst jeg vil gerne læse dine kommentarer og forslag, tak.

Automatisk oversættelse:
Juaneco
3 år siden

Hi I know it can be frustrating to not be able to get your 💰💰but before you think about complaining to who licences them I would continue to give them what they ask for. Some casinos are very fussy and want loads of verification documents.It’s when they stop communication with you is when the problems start. I see they are an Australian casino based in Curaçao they seem above board so it’s worth persevering imop. Good luck nice win and you beat the wagering 👍🏼😀

Juaneco
3 år siden

Bro we don't have alternative option we need send what they ask but my dought is after submitting the all documents then they will rise new question.


Because your claimed bonus and winning through the bonus there is maximum bet conditions.

They put their own terms and conditions with the favour of them.


Lets see how they respond.


I am also deposited INR 30K and I got bonus INR 26K with that 56k I win INR12,00,000/- suddenly the casino cancelled all my winning s and they said reason I am placed low risk bet.

I am placed on red and even no bets they considered those as a low risk bets..



Juaneco
3 år siden

Honestly, what you're describing here is quite a standard process. I wouldn't say that they require the selfie with ID from everyone, but it's not that rare occasion. Your main goal should be to get your winnings and then you can decide whether you want to continue playing in the casino or not.

I honestly hope that you didn't breach any terms and conditions related to the bonus you played with. I'm also wondering if there's any maximum withdrawal applied to the bonus. I'd be quite surprised if you could withdraw 3000 in total when you played with a bonus. That sounds like quite a lot.

Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
flash-message-news
Nyheder fra Casino Guru – Følg dagens nyheder fra spilleindustrien
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere